My wife and I reserved a room from the 2nd to the 5th of May on the strength of the very nice website. As we came from Lladudno, Wales, and had taken the ferry from Holyhead we arrived around 8pm, somewhat late but we had communicate this to the owner. The taxi from the train station delivered us at the wrong address (there are two properties in the same block with the same name). Our problems started after I pressed the door bell. No answer. Then I tried the intercom and after quite some time someone (as it turned out the proprietor) answered ansking for my name. In the mean time we were soaked standing outside the locked door. A little later the owner himself arrived on a bicycle and informed us that we were at number 2 instead of number 9. We marched to number 9 and after being admitted quizzed about our surname again which, as it turned out caused difficulties for the mangement. Having just enjoyed a wonderful stay at Abbey Lodge in Lladudno this was not the kind of welcome I expected.
We were shown our room, which was a good size and clean but hardly palacial I told Mr. Frank, the proprietor that I felt not welcome by the reception we had got. Unfortunately that was not a good start. Instead of being asked what might be done to rectify this impression we were treated to a lengthy dissertation that all this was my fault. I had a strage surname (true), I was tired (some truth to this obsevation) and we were wet (quite true). In brief, it was all my fault. After using the proffered towels to dry our heads I saw that this was probably not the place we wanted to be and I informed Mr. Frank that we were thinking about cancelling. My wife and I went for a walk as the rain had by now become a drizzle and decided to inform Mr. Frank on our return about our decision to stay just for the night and look elsewhere. Not a good idea. Another lecture on my shortcomings already listed above. Well, we stayed for the night, skipped breakfast and found another B&B.
The whole unfortunate mess cost us another 150 Euros and a long e-mail from Mr. Frank explaining it all over again and exhorting the vitues of the Tempurpedic mattrasses. Of course, as Mr. Frank explained, all this had been my fault.
Others may have had a wonderful time at the Seabreeze Lodge but it left a sour taste in my mouth. Surely, a guest comment could be an opportunity to change things for the better. And at no time was I anything but polite. As for being on the bay that is just another slight of hand. It would be if it weren't behind a main road that runs between the Seabreeze and the the bay.
- Official Description (provided by the hotel):
- Sea Breeze Lodge is the first and only bed and breakfast in the West of Ireland to be approved for the prestigious Five Star Award. Luxuriously furnished, all the rooms are non smoking, with own private bathrooms, full size baths and walk-in rain showers, Walnut wooden floors, mini fridges, central heating, hair dryers, all with 32" multichannel Cable TV and tea- coffee making facility. All the beds are fitted with the best Memory Foam mattresses and pillows available. Full traditional Irish breakfast, free Wi-Fi, off street private car park and all taxes are included in rate! Parking lots are directly present before the B&B. ... more less
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- Also Known As:
- Sea-Breeze Hotel Galway