I stayed in the Western for two nights from 2nd November. Based on reviews read on Tripadvisor I asked for a room away from the road which I was given no problems so it was very quiet and easy to sleep. The hotel was easy to find, only literally a one minute walk away from Eyre Square which is perfect. My room was booked as a single so I was surprised to find both a double and a spare single bed in the room, but it added to the spaciousness. The bathroom was brilliant, so clean and plenty of towels and the best shower-head in a hotel ever! The steps up to the front door are slightly inconvenient if you are travelling with luggage. I also did not like the fact that I had to ring the bell to get back into the hotel late at night and wait for someone to open the door, it was freezing outside! I had my inclusive breakfast the first morning and have to say I was less than impressed. The milk out for the cereal was warm and the cooked breakfast had a very odd taste off it, maybe the oil they were using or something but I did not finish it. The crockery is also very dated and the fact that it’s white makes the cups look less than clean on the inside when I’m sure they just need a good scrub out! Something else I thought was odd, I left my room early-ish to go out for the day and arrived back at 4pm. The room had not been serviced at all. About 10 minutes later I received a knock on the door to ask if I wanted fresh towels. I would have thought that type of thing is done earlier in the day and ready for you when you come back? I had rang the reception desk to ask about borrowing a phone charger and the girl working was very efficient in calling me back to let me know she had one. The girl who was working the day I checked out was not as friendly, seemed less than thrilled to be there and did not once thank me for my custom or ask how my stay was – just small things you notice as a customer. I would recommend to stay here though, it’s a great location close to the centre but not right in the square, but as I was here on Sunday/Monday night I can’t comment on the noise level for people who are staying on weekends. Maybe just skip the breakfast.
- Official Description (provided by the hotel):
- The Western Hotel holds one of the most enviable locations out of all three star hotels in the West of Ireland, right in the heart of the vibrant Galway City Centre. Behind the Western's Georgian facade the hotel hosts charming en-suite bedrooms, a relaxing and intimate restaurant and a lively bar.For something extra special, The Western also provides 4 luxurious hotel apartments, just to the rear of the building. There is free on-site valet car park available for hotel guests. ... more less
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