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Maldron Hotel Sandy Road Galway
Ranked #18 of 46 Hotels in Galway
Certificate of Excellence
Reviewed August 7, 2013

I went down to stay in the Pillo with my girlfriend on the Sunday of the August Bank Holiday weekend for the Galway Races. The hotel was beautifully modern and clean. The staff were the most friendly and helpful I've ever had the pleasure of meeting. A special mention would be to the bar staff of Cliona, Darragh and Swelyk who where amazing. The food was all so brilliant, it was the great breakfast feast of my life and great price. Overall I would definitely recommend this hotel for any reason, you will not regret it.

  • Stayed: August 2013, traveled as a couple
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2  Thank Chris M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PilloHotel, General Manager at Maldron Hotel Sandy Road Galway, responded to this reviewResponded August 9, 2013

Dear Guest,

Thank you for taking the time to review your stay with us. It was lovely to read that you both had an enjoyable break. What a great time of the year to be able to visit Galway. The races create such a lovely atmosphere, there is nothing quite like it.

I was delighted to read of your experience, from the cleanliness of the hotel, the quality of our food and the friendliness of our team. I will also pass your kind comments onto the staff members that you mentioned they will be delighted.

We look forward to welcoming you back again in the near future.

Kind Regards
Siobhan Burke
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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799 - 805 of 1,364 reviews

Reviewed August 7, 2013

Great hotel - staff super helpful, beds very comfortable and quality of bed linen very good, buffet breakfast excellent with plenty of space in the lovely dining area, good parking facilities. Will stay again.

Room Tip: Look for a non-adjoining room.
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  • Stayed: May 2013, traveled as a couple
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1  Thank SunnyTipp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PilloHotel, General Manager at Maldron Hotel Sandy Road Galway, responded to this reviewResponded August 9, 2013

Dear Guest,

Thank you for your kind feedback regarding your recent stay . I was delighted to read that you were happy with the standard and cleanliness of your room, our breakfast offering and our complimentary parking.

We look forward to welcoming you back soon.

Kind Regards
Siobhan Burke
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 7, 2013

What a lovely stay my friends and I had in the Pillo Hotel during Galway Race week. The staff were friendly and always willing to go the extra mile to help us. The rooms were spacious, clean and very comfortable. Each morning the newspaper with the up to date racecards were available in reception. We enjoyed a relaxing evening in the Spa, which was great value for money. The food was lovely. Will be returning again next year.

  • Stayed: August 2013, traveled with friends
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1  Thank R0seG273
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PilloHotel, General Manager at Maldron Hotel Sandy Road Galway, responded to this reviewResponded August 9, 2013

Dear Guest,

Thank you for choosing our hotel for your recent visit to the area and for taking the time to post such a positive review.

I was delighted to read that you enjoyed your stay, found your room to be clean & comfortable and that the team were friendly and helpful. The Spa is a haven of relaxation and it is great that you got to experience it.

We look forward to welcoming you back for the Galway Races next year.

Kind Regards
Siobhan Burke
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 6, 2013

First Impressions-modern Hotel looks clean and relatively new
Reception-Friendly and quick to process
Room-modern, clean and very comfortable. A/C needs looking at as room was very warm at night-perhaps too warm
Food-small bar area with full a la carte. very good and excellent service. setting could be worked on a little as feels like u are in the bar.... u are !
Spa-didnt visit but look very nice
Location-in a business area of Galway about 15 mins walk to city. u wont stay here for the views but it does the job and is beside main road to Dublin.
Overall- nIce modern hotel that does a good job.

Room Tip: Make sure that you check A/C as it wasnt working on first floor
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  • Stayed: August 2013, traveled as a couple
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Thank Paddyoc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PilloHotel, General Manager at Maldron Hotel Sandy Road Galway, responded to this reviewResponded August 9, 2013

Dear Guest,

Thank you for reviewing your recent stay with us. I was delighted to read that your first impressions were positive and that you received a friendly and efficient check in.

The Chefs will be delighted to hear the feedback on the A La Carte menu as they are always striving to provide a wide variety. What a shame that you couldn't visit the spa on this occasion but perhaps that will be something new for you to experience on your return.

Your kind comments will be passed onto all the team and I look forward to welcoming you back soon.

Kind Regards
Siobhan Burke
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 3, 2013

We stayed here while attending the Galway festival ,the rooms were spacious, clean and modern, nothing to fault, a comfy bed and helpful friendly staff. We would return again. It had a lovely spa and a good restaurant .

  • Stayed: July 2013, traveled as a couple
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Thank TommyCPeterborough
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PilloHotel, General Manager at Maldron Hotel Sandy Road Galway, responded to this reviewResponded August 9, 2013

Dear Guest,

Thank you very much for taking the time to give us your feedback on your recent stay with us. We are always delighted to hear what our guests have to say about their stay, and we are happy to read that had an enjoyable time with us.

I will pass on your kind words to all of the team and I look forward to welcoming you again soon.

Kind Regards
Siobhan Burke
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 2, 2013

Spent two nights in this hotel during Galway race week. The staff were very friendly and helpful. We had a very comfortable and spacious room. The hotel is very clean and well presented and staff were on hand to offer advice or assistance. Free newspapers were available and a notice board offered information on the latest weather forecast and runners and riders for the day ahead. Breakfast was self service and offered a wide range of breads, pastries, cereals, cold meats and fruits as well as a cooked breakfast. Lunch was served in the bar. The food on the first day was delicious however the second day was not as good and there was only one girl serving and she was under pressure. Scones and bread were not fresh. Overall however this is a very good hotel offering free parking to guests and very convenient for a stay in Galway.

  • Stayed: July 2013, traveled with friends
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Thank NavanViewer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PilloHotel, General Manager at Maldron Hotel Sandy Road Galway, responded to this reviewResponded August 9, 2013

Dear Guest,

Thank you so much for your very kind feedback following your stay during the Galway Races. I was delighted to read that you enjoyed so many aspects of your stay. We really try to create the festival atmosphere and we are very happy to see guests enjoying the racing information and tips which are provided on a daily basis.

Please be assured that the points which you have raised in relation to breakfast have been brought to the department’s attention. I am disappointed at your comment in relation to the scones as our chef bake’s these fresh each morning.

I will pass on you kind words about the staff to the team and we look forward to seeing you back with us in the not too distant future.

Kind Regards,
Siobhan Burke,
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 1, 2013

Stayed in this hotel for 2 nights, during the Galway races and really enjoyed it!
Found the staff to be very helpful and friendly. We had lunch in their adjoining Olive Tree Bistro on our first day there and thought the food was very nice.
I have stayed in Galway numerous times and cannot find a fault with this hotel aside from it's location. It would take you 20 mins to walk to the city centre but they're are taxis and buses availably but obviously, at a cost. However, this hotel is located near to the Galway racecourse, which was convenient as we stayed in the hotel during this time. We were happy with the hotel, no trouble sleeping and got nice weather! Also, it is conveniently located right beside a petrol station and shop!

  • Stayed: July 2013, traveled as a couple
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Thank youngmcgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Maldron Hotel Sandy Road Galway

Address: Sandy Road, Galway, Ireland
Location: Ireland > Western Ireland > Province of Connacht > County Galway > Galway
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#7 Spa Hotel in Galway
#12 Luxury Hotel in Galway
#13 Romantic Hotel in Galway
#13 Business Hotel in Galway
Price Range: $75 - $203 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Maldron Hotel Sandy Road Galway 4*
Number of rooms: 104
Official Description (provided by the hotel):
Situated a short walking distance from Galway city centre, Maldron Hotel Sandy Road Galway is the perfect base for both leisure and business visitors to city. The focus is on customer service. Guests return time and time again.With a range of double, twin, triple and family rooms available, it is the perfect choice for a leisure break or a business trip. All of the guest bedrooms are non-smoking with wireless internet access & free underground parking. ... more   less 
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Also Known As:
Marriott Galway
Courtyard Galway
Galway Marriott
Galway Courtyard

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