We stayed for two nights in this hotel. The bedroom was lovely and clean and the household staff were brilliant. I do realise that when we stayed in the hotel it was very busy but the dining room was really the low point of the whole trip. A couple of the staff were less than pleasant - one in particular. One morning at breakfast. I asked very nicely if she could turn off the air conditioning as it was really cold ( i was not the only one who thought this). She practically snapped at me and said very grudgingly said she would. My husband who did not know of my encounter with this staff member got up and asked for a slice of bread (did not even want to bother them by asking for more toast!). I'm afraid he got more of the same unpleasantness and attitude and was really shocked by it.
Another little niggle is that on the first morning I asked for green tea and they had none. Neither did they have any other variety of herbal tea Now nowadays even the most basic of bed and breakfast accomodation will provide these and we were staying in a 4 star hotel. Foolishly I assumed this would be rectified by Day 2 but again no joy there.
I did bring my concerns to the receptionist when I was checking out. She did apologise on behalf of the hotel but somehow I wonder if that will make any difference.
- Official Description (provided by the hotel):
- Salthill Hotel is a luxury Galway hotel located on the famous Salthill Promenade overlooking the beautiful Galway Bay and strand. Just minutes from Galway City centre this sea front hotel has newly refurbished and spacious sea view bedrooms, a large and modern bar, two restaurants offering unique dining experiences and a brand and state of the art fitness facility. ... more less
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