Our room was fantastic, we had a sea view and a super king bed. All staff were very helpful and friendly, except the bar staff. The leisure centre is excellent. Overall we really enjoyed our stay and would highly recommend the Salthill Hotel.
We ate in the bar on the night we arrived, it was not very busy and there were more than enough staff to cope with the number of customers (I run a restaurant, so I would know). Service was sub standard; 45 mins for our plates to be lifted after we finished our mains. There were also 2 staff members wandering around making no eye contact with the diners and avoiding serving everyone in the bar. The young man that did serve us did an excellent job and was very friendly. His job must be difficult as his 2 colleagues are such a dead weight!
The following day we went in for a drink before we went into the city and ordered a drink for myself and my wife, I had to order this THREE TIMES as it was wrong the first two times.
However, this would not deter me from staying again, we had a lovely stay and all staff outside the bar were helpful and friendly. I would recommend it on one condition; don't eat or drink in the bar.
- Official Description (provided by the hotel):
- Salthill Hotel is a luxury Galway hotel located on the famous Salthill Promenade overlooking the beautiful Galway Bay and strand. Just minutes from Galway City centre this sea front hotel has newly refurbished and spacious sea view bedrooms, a large and modern bar, two restaurants offering unique dining experiences and a brand and state of the art fitness facility. ... more less
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