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“BLISS!”

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the g Hotel & Spa Galway
Ranked #13 of 46 Hotels in Galway
Chicago
Level 3 Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“BLISS!”
Reviewed January 11, 2014

I planned a hectic trip to Ireland with my husband and stay here our first night. We were tired from a flight into Dublin (with a connection!) and then driving all the way to Galway. We were happy to find parking in a lot behind the hotel. Checking in was easy and fast.
Upon entering the room, we were very happy to see a clean and beautiful room. The bed was so comfortable our 30 min napped turned into 2 hours. The bathroom was also clean. Breakfast was delicious. Our stay came with a hotel breakfast along with a buffet.
All in all, an excellent stay. I wish we could have stayed here longer.

  • Stayed November 2013, traveled as a couple
    • Value
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    • Sleep Quality
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Helpful?
Thank shivie28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The g Hotel G, Manager at the g Hotel & Spa Galway, responded to this review, January 17, 2014
Dear Guest,
Thank you for choosing to stay with us at the g during your recent visit to Ireland. It was lovely to read that you were checked in easily as well as quickly. Our bedrooms receive constant praise and it was lovely to read how much you enjoyed the bedroom you were allocated. We have shared your kind words about our bedrooms and breakfast offering with the entire team.
Thank you once again for such lovely feedback. We greatly appreciate your time.
Kind Regards,
The g Hotel Management Team
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  • Sleep Quality
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English first
Paris, France
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed January 11, 2014

I'm surprised to see this isn't number one. I stayed here last weekend for the second time in a month and am already planning when I can get back next. The moment you step into the g hotel you can feel yourself relax. The signature lounges are stunning and their food and drinks menu is excellent. The bedrooms are spotless and luxuriously comfortable, as you would expect. On both stays I had such a sound sleep thanks to the divine beds, pillows and linens. We didn't get as far the spa but the beautiful bath felt as good as a luxurious spa treatment. But what sets the g apart for me is the wonderful service. Every staff member we encountered was welcoming, genuinely friendly and extremely helpful, particularly Natalie at reception, Dónal the concierge and Jana in the lounge team. I highly recommend a stay at the g for anyone looking for a memorable visit to Galway.

  • Stayed January 2014, traveled with friends
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Helpful?
Thank Noride N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The g Hotel G, Manager at the g Hotel & Spa Galway, responded to this review, January 17, 2014
Dear Guest,
Thank you so very much for choosing to stay with us at the g. It was lovely to read that this was your second visit to us and that you are already planning a return trip. Our Philip Treacy designed hotel is so unique and vibrant and it was lovely to read that you found it to be both relaxing and stunning.
We have shared your lovely comments about our food and drink offerings, luxurious bedrooms and our Spa with the entire team. Everyone was so happy to be mentioned in your review, especially the ladies and gentlemen you named. Thank you for recommending the g and please do let us know if you are ever retuning.
Kind regards and best wishes to you both,
The g Hotel Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level 3 Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed January 6, 2014

I have visited the 'G' on several occasions and each time has been nothing short of exceptional.
On my last visit they had the new addition of a beautiful A8 luxury hotel car which they escorted me to town in and back free of charge.
The atmosphere and facilities are fabulous along with the design and the food in the restaurant but what makes it for me is the staff. I find them not only friendly, professional and helpful but they are incredibly knowledgeable about the area and events as well as their own specific duties such as the bar staff having a broad knowledge of the wines on selection not to mention the cocktails.
The spa is fabulous with the thermal suite a personal favourite of mine. I am due to stay here again in just a few weeks and I am looking forward to it immensely as a treat after been working abroad.
If you are looking for a special night or weekend away then you won't do much better than the 'G'....

Room Tip: The luxury room although more expensive is worth every penny.....
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  • Stayed June 2013, traveled as a couple
    • Value
    • Location
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Helpful?
Thank Pat Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The g Hotel G, Manager at the g Hotel & Spa Galway, responded to this review, January 8, 2014
Dear Guest,
Thank you so much for sharing such fantastic feedback from your recent stay at the g on Trip Advisor. We were delighted to read that you have become a loyal guest of the hotel and that you find the level of service our team provide to be exceptional. Our Thermal Suite in ESPA at the g is a hidden treasure and it was lovely to read that you have discovered this feature. We are all looking to forward to welcoming you back to the g again very soon.
Please let us know if there is anything we can do to make your next stay as special. Thank you for your review and your continued loyalty to the hotel. We really do appreciate this.
Kind Regards,
The g Hotel Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
1 review
Reviewed January 6, 2014

I have stayed in this hotel a couple of times. The people in the hotel are top class. Front of house, reception. The small things that other hotels forgot and take for granted like a welcome and a smile. From booking a taxi to booking a meal in Galway City centre. The room was superb; we were both blown away by it. The people, the colour and the atmosphere are three of the reasons I’ll be staying in the G Hotel again this year.

Room Tip: Upgrade the room, Its worth it.
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  • Stayed December 2013, traveled as a couple
    • Value
    • Location
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Helpful?
Thank RW125
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The g Hotel G, Manager at the g Hotel & Spa Galway, responded to this review, January 8, 2014
Dear Guest,
Thank you for choosing to return to us at the g. It was so rewarding to read that you found the ladies and gentlemen working here to be top class. Our team and our Philip Treacy design make the g a truly unique destination and we hope to get the opportunity to welcome you back again very soon.
Thank you for your kind comments.
Best Wishes,
The g hotel Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
limerick
2 reviews
Reviewed January 5, 2014

Hotel is Fab! Bedroom was spotless and really comfortable. Loved the Cupcakes that were left in the room. Staff were fantastic especially the girl on reception! we came to Galway for a hospital appointment which was very early and the receptionist went out of her way to help us get a early check in. Breakfast was really good. We will definitely stay here again!

  • Stayed December 2013, traveled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank mary g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The g Hotel G, Manager at the g Hotel & Spa Galway, responded to this review, January 8, 2014
Dear Guest,
It was lovely to read that you found our bedrooms to be spotlessly clean and comfortable. Our arrival cupcakes are one of the many little touches that make the g such a unique hotel. Our ladies and gentlemen working here were delighted to be mentioned in your review. We have shared your kind comments about our team, breakfast offering in Restaurant Gigi’s and our bedrooms with all the team here in the hotel.
We are looking forward to welcoming you back to the g again soon. Please let us know if there is anything we can do to ensure your next visit is as flawless and experience.
Kind Regards,
The g Hotel Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed January 5, 2014

My partner and I have stayed at the G Hotel in Galway twice and we have enjoyed every minute of our time there. The service we have received coupled with the wonderful ambience inside the hotel is second to none. Though I do feel that this hotel is a bit on the pricey side given it's location, lack of a swimming pool and lack of local amenities and local beauty outside of the hotel, we love the G Hotel and we will always visit when we can nonetheless.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Knud75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The g Hotel G, Manager at the g Hotel & Spa Galway, responded to this review, January 8, 2014
Dear Guest,
Thank you for choosing to stay with us at the g and for becoming a loyal and valued client. It was lovely to read that you enjoyed the wonderful ambiance and decor of the hotel. It was disappointing to read that you found the hotel to be a bit pricey. We have recently added a Dining at Dusk menu and a selection of specials on our cocktail menu as well as our monthly special offer on bedrooms. Thank you for loving the g and we look forward to seeing you again soon.
Kind Regards,
The g Hotel Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin
Level 5 Contributor
80 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed January 4, 2014

Went to the G for a wedding and the wedding meal was great although the function room is quite small so would not look to suit a big wedding. Outside of the wedding room the other public areas in the hotel are quite small. Bar is expensive although service is good. A family member that attended the wedding and decided to see if she could get a room to stay, she was told by the night staff that the hotel was full which was fine, I asked if we could get a roll in bed in our room for her to stay, I was told quite rudely that was not possible for our room, maybe if I was paying €600 a night instead of only €300 they would have been more eager to help. I had asked because there was a store room 2 doors down from our room that was full of temporary beds. The night staff were quite indignant about it which was disappointing considering there was 80 of us and we were all there for 3 nights at a cost of at least €250 per room per night, so you would expect the staff to be a bit more accommodating......
The surprising thing for me was that at one end of the G"hotel"building complex that the hotel is in was a large furniture store, the other end is a cinema and at the back is some fast food place, and a number of other shops in a sort of shopping complex. The G trades on been a high end 5 star hotel but this is misleading in my opinion, I thought to be 5 star a swimming pool was required, in this case there is a large tub with what looked like 2 bar stools stuck in the middle of it and you have to pay extra for the privilege. Seriously???
The PR for this hotel is better than the actual product unfortunately.......
Our room was a good size, spotlessly clean with a nice bathroom but view was of bamboo ....we looked out onto a roof, no big deal as we weren't spending time looking out the window anyway.
So room good, bar service good, bar priced too high taking advantage of the fact you are a taxi ride out of the city, staff good overall except for night staff who were pretentious and rude. Hotel location is poor, over hyped...would have been happy if it was listed as a four star hotel and was €100 a night, but at 3 times that it was definitely NOT worth it
Oh and the moody lighting in the hallways is just dim and dark....

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Amcd_IRL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The g Hotel G, Manager at the g Hotel & Spa Galway, responded to this review, January 8, 2014
Dear Guest,
It was so disappointing for us to read the review which you posted on Trip Advisor. Our new Wedding venue the g Suite has received enormous praise since opening in March 2013 and can accommodate up to 220 guests so it was disappointing to read that you considered it small. Our ground floor area has three separate Signature Lounges, a Cocktail Bar and a Restaurant extending to over 18,000 square feet of floor space.
In relation to the comments about the hotel being full, this is true and unfortunately the room type you had booked was not suitable to accommodate an extra bed. Due to health and safety reasons an extra bed could not be offered regardless of the rate that any guest was paying for the room. We have received wonderful feedback from the entire wedding party so it is such a shame that you never mentioned any of this feedback whilst you were staying with us.
We are a city centre hotel and as such will have limitations with regard to the view and outside areas. We have been awarded our five star rating by both the AA and the Irish Accommodation Board based on detailed criteria for service levels and facilities provided of which a swimming pool is not a specific requirement. We do, however, have a thermal suite in our Spa and as you mentioned there is a charge to use this, €10.00 per visit, unless it is included in a package. The thermal suite experience is considered a treatment in itself and the numbers using this facility at any one time is kept to a minimum so our guests benefit from an atmosphere of privacy and relaxation. Lastly in relation to your comments regarding the view, our standard room type, the Superior category, has a view either of an internal garden or an external terrace. Some of the many benefits of our upgraded rooms are the views and additional floor space. Deluxe bedrooms and Suites feature views of Lough Atalia, part of Galway Bay and range from 36 to 50 square metres of floor space.
We hope that we have addressed your concerns.
The g Hotel Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about the g Hotel & Spa Galway

Property: the g Hotel & Spa Galway
Address: Galway, Ireland
Location: Ireland > Western Ireland > Province of Connacht > County Galway > Galway
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#4 Spa Hotel in Galway
#5 Romantic Hotel in Galway
#6 Business Hotel in Galway
#9 Luxury Hotel in Galway
#13 Family Hotel in Galway
Price Range (Based on Average Rates): $$
Hotel Class:5 star — the g Hotel & Spa Galway 5*
Number of rooms: 101
Official Description (provided by the hotel):
The five-star g Hotel & Spa is perfectly situated to discover Galway City and the west of Ireland. Designed by renowned milliner Philip Treacy, the g Hotel offers 101 spacious bedrooms and suites, a luxury 20,000 sqm spa 'ESPA at the g', dramatic Signature Lounges ideal for casual dining and Afternoon Tea as well as delectable dining options in the 2 AA culinary rosette Restaurant gigi's. The g Hotel & Spa also features state of the art conference facilities for up to 300 delegates and hosts stylish weddings for up to 180 guests. Exclusive 5-star hotel & spa - Located in Galway City centre - Design by milliner Philip Treacy - 101 light-filled bedrooms - Five-star service - Luxury spa designed by ESPA - Cocktail bar & Signature Lounges - Award winning restaurant - Conferences for 300 delegates - Stylish Wedding Venue. ... more   less 
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Also Known As:
g Hotel Galway
Galway g Hotel

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