Stayed here 9th and 10th of this month.
First impressions were great and the front of the Hotel is very nice, check in was quick and there was free underground parking. Rooms were nice an clean but there was no wifi in our room, the fan didn't work in the bathroom and the soap dish was hanging from the wall. Also there was only a bath which you stood in to have a shower, while this was fine it didn't feel 5 star.
I mentioned it to reception about the wifi, fan and soap dish and they fixed the soap dish, nothing else.
Also the view from our room was of a carpark in an industrial area, which didn't bother us much but isn't much of a view.
Our first days breakfast was in the bar which was used as an overflow for the restaurant. Nobody came near us to see what we wanted but we were free to use the buffet. Again this isn't a big thing and the food was lovely, but i thought these little touches are what makes a 5 star rather than a 4 star hotel. On second days breakfast we were in restaurant and food and service were first class.
There is a 20 euro charge to use the spa area which is usually included in price of stay in most hotels. This means that even if you only want to use the jacuzzi or sauna you pay 20 euro.
To sum up, it's a very nice hotel but to be a 5 star they need to up their service a little or else just call it a 4 star.
Another plus was they gave us an extra hour to check out at no extra charge.
- Official Description (provided by the hotel):
- The five-star g Hotel & Spa is perfectly situated to discover Galway City and the west of Ireland. Designed by renowned milliner Philip Treacy, the g Hotel offers 101 spacious bedrooms and suites, a luxury 20,000 sqm spa 'ESPA at the g', dramatic Signature Lounges ideal for casual dining and Afternoon Tea as well as delectable dining options in the 2 AA culinary rosette Restaurant gigi's. The g Hotel & Spa also features state of the art conference facilities for up to 300 delegates and hosts stylish weddings for up to 180 guests. Exclusive 5-star hotel & spa - Located in Galway City centre - Design by milliner Philip Treacy - 101 light-filled bedrooms - Five-star service - Luxury spa designed by ESPA - Cocktail bar & Signature Lounges - Award winning restaurant - Conferences for 300 delegates - Stylish Wedding Venue. ... more less
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- Also Known As:
- g Hotel Galway
- Galway g Hotel