Visted Galway weekend of 8th March 2013 (arrived Friday, departed sunday).
Carparking area small but hotel staff there to assist us.
Entering the hotel, it is very cosy, homely, warm, tastefully decorated. Hotel lobby areas and dining areas were busy. Staff were very friendly and one pointed us in the direction of the reception.
Reception staff very friendly, cheerful, helpful and checked us in quickly.
Our room on the third floor, (a nice quiet part of the hotel) unfortunatley this was the let down. The room was quite dark with one window which looked out on grey buildings, etc (the backs of city buildings). The window was very dirty. There was a double bed and a single bed into the corner. The bathroom was small too. We asked for change of room as we thought the money we had paid deserved a better standard of room but we were informed we were not entitled to an upgrade unless we paid more. I thought we had paid enough so didn't upgrade. The shower dripped constantly and every 15 - 20mins the shower would run water (it almost seemed like it was an overflow pipe!!). The grouting on the bathroom wall was not clean. The underside of the sink etc was dusty and discoloured. The water was extremely hot (too hot to have a shower and the controls on the shower did not work properly). The bath worked fine.
Dinner in the hotel was ammmmmmmmmmmmmmmazing, service, food, dining experience... the whole dining package was delightful, full marks (i would advise to book as it was very busy both evenings).
Breakfast was gorgeous, lots of yummy breakfast pastry treats, etc. again, service was perfect, food was delicous.
Departure, all went smoothly.
So all in all, the hotel are certainly putting all their emphasis into the appearance of the ground floor, food and staff.. 100% on these. But the room failed miserable, which is very disappointing - especially for the price they are charging.
- Official Description (provided by the hotel):
- Park House Hotel, Galway is conveniently located in the heart of Galway's city centre, with private secure car-parking on the grounds of the hotel. The hotel blends the warmth and personality of a boutique hotel with the style and luxury of a contemporary 4 Star international hotel. Guest accommodation comprises of 84 rooms divided into superior & deluxe rooms, suites and serviced apartments. The award-winning Park Restaurant is a favourite with locals and guests. ... more less
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- Also Known As:
- Park Hotel Galway