We had an awful dealing with Mr O Brien the owner of Aran ferries from Rossaveal last Sunday morning. What had planned to be a little adventure organized booked and planned by Marcela the governor of Flahertys Ostan in Inis Oir to entertain the islanders as part of the festival turned into quite an awful morning.
Mr O Brien marched over to us and I quote "all that s**t isn't going on my boat" at first I thought it was a bit of Irish banter, he march away and we said or did nothing, he came back 10 minutes later and screamed at us again, pack up that gear we are not taking you to the island, we need this area clear for passengers.
Firstly let me point out, that we thought all this had been arranged, so much to our surprise when we were treated like this.
We called the governor of the hotel on the island to speak to Mr. O Brien he accepted his he was equally rude to her and full of ego he hung up and said pack up your gear!
So we did, I would not recommend using his services to anyone he is only interested in $$$ and the tourist buck! he has no respect or manners and he must have left his customer service part of his brain out on the Atlantic!!!!
The islands are beautiful and well worth a visit, but if you want to be looked after head south and catch a ferry from Doolin in Co. Clare these guys know a thing or two about looking after their clients!
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