I think we picked a bad weekend to stay here as have stayed a lot in the past. The weekend we stayed was full of hen parties (it was never as bad anytime before) and we had difficulty sleeping.
We dined in the restaurant and it was under pressure and I felt like the superviser couldnt chase after us fast enough in case we were escaping without paying for our meal. I witnessed a few staff getting told off although they were already stretched to the limit and it felt awkward.
There was a french tour in and a lot of staff were waiting on them. I felt like at least some of the staff should have had the French for Chicken or Fish. I'm sure the Irish abroad would be disgusted if no one understood these two words or even tried to say hello or goodbye in their language.
We went to the pool and it was great until a bunch of unsupervised school boys, like an underage team jumped in. There appeared to be no leaders with them or if they were they ignored their antics. I eventually left with my own two kids who were intimidated in the pool.
I had a terrible nights sleep. The following morning the kids went to the kids club. This was a major plus..Couldnt praise the girl there enough. On check out the receptionist asked how things were and I told her. I am a fair reviewer and am generally happy enough if my custom is valued and I think people tried their best. The receptionist was very apologetic and listened to my complaint. She refunded the kids club money,which I think was a fair gesture. As a result I would come back as I have always been happy in the past.
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- Also Known As:
- Days Hotel Galway