We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Pros and Cons” 3 of 5 bubbles
Review of Imperial Hotel Galway

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Imperial Hotel Galway
Ranked #26 of 47 Hotels in Galway
lashed
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“Pros and Cons”
3 of 5 bubbles Reviewed October 18, 2012

We enjoyed our stay in this hotel but it definitely had its up and downs.

Pros - GREAT location in the middle of the city, easy walking distance to many shops and pubs. Comfortable bed, clean room. We had a fun view of the city.

Cons - Parking is tough - the garage is a bit of a hike from the hotel and even with the hotel discount is quite pricey. Breakfast was rather chaotic and not very good.

  • Stayed September 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank lashed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

573 reviews from our community

Traveler rating
    132
    206
    144
    56
    35
See reviews for
73
210
33
24
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (93)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Belfast
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 bubbles Reviewed October 17, 2012

On staying at the Imperial hotel with four friends for a weekend last month (September ) I had the unfortunate and worrying experience of having an expensive Armani jumper stolen from my room. I distinctly remember the jumper was on the spare bed prior to going down to breakfast on the Saturday morning, when returning to the room 45 minutes later the beds were made and the room had been cleaned. Unfortunately I did not realize that my Armani jumper was missing until our departure early on Sunday morning. I spoke to the hotel manager about the theft prior to our departure. Hotel CCTV cameras did not reveal anything other than the fact that the only people to enter our room was the housekeeper and another Manager. I explained to the hotel manager that the only people to have taken my jumper would have been the staff!! We seemed to be very unfortunately because my other colleague had his leather jacket stolen from the residence bar the night before. After bringing both incidents to the attention of the hotel manager no compensation was offered for the thefts! and to our disgust the leather jacket and Armani jumper were never found or returned!

I have stayed in many hotels all over the world and luckily have never experienced any theft of any sort from my room. When in Galway town in the future we will be staying at an alternative hotel, it was disgraceful as to how this incident was handled by the hotel Manager.

I would advise any other travelers to consider alternative hotels to the Imperial, because both thefts spoilt what was otherwise an enjoyable weekend with friends.

Room Tip: Central and great location, but I would suggest that you pick another hotel if you value you propert...
See more room tips
  • Stayed September 2012, traveled with friends
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
4 Thank SMcKeownBelfast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Galway hotels

Warrenton, Virginia
Level Contributor
126 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
3 of 5 bubbles Reviewed October 8, 2012

The room was small and crowded but clean and comfortable. The view was a trash alley but it was not loud. The place is a little worn. Carpets could use repair/replacing. Staff was very nice and breakfast was excellent.

For the same price in Dublin, we stayed in some very nice hotels. This was more the small rooms that we expected to find in Ireland.

Room Tip: We were very far back, but it was quiet. There were a few steps that we had to drag our luggage up...
See more room tips
  • Stayed September 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank VA_WOLF61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
York, Maine
Level Contributor
303 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
4 of 5 bubbles Reviewed October 1, 2012

First and foremost, it is extremely important for any potential guest to remember that this is Ireland and not the US. Some negative remarks about many hotels about the need for updating is pretentious as almost all buildings in Ireland are old and this is their way of life in general. Do not compare to US hotels. With that being said, buy the special adapter before your trip, which is needed to plug in your electronics. Outlets are different, hot and cold faucets are reversed, etc.

Very high step to get into the tubs to take a shower. This particular shower head ran the water extremely low. They do not have a fan in the bathroom to help with the condensation. Convenient safe in the room.

Staff is pleasant and accommodating. The hotel is mostly clean and mostly well kept. They have wifi throughout the hotel. Due to high costs of everything over there, we were very respectful of their utilities. I was a little disappointed with details that were missed when it came to cleanliness in the bathroom. Very minor, but that was why they were marked down slightly.

For some reason, we were unable to shut off the one heat source, which made the room slightly too warm over time. We opened a window and the AC wall unit worked just fine.

FYI, most hotels in Ireland do NOT have air conditioning due to their climate. It doesn't get hot enough to really warrant AC.

I traveled with my sister and mother. The hotel was very accommodating by making sure we had 3 separate beds in our room. They have coffee, tea, hair dryer, milk, sugar, shampoo/body wash, iron and TV.

The halls go dark at night to save on electricity, but movement brings the lights back on. There are stairs in areas that could be difficult for someone with a handicap. (No ramp.) The elevator is extremely slow and the stairs to each floor are not all together. Be sure to figure out how to find each set of stairs for each floor in case of emergency.

Very small lobby. Great centralized place to stay so you can just walk out and explore the city. Great area of restaurants, shops, etc., with no cars allowed.

  • Stayed September 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank StephV44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
5 of 5 bubbles Reviewed September 24, 2012 via mobile

Hotel was excellent from we arrived til we left.
Check in was simple, we got a lovely room with plenty of space and clean towels.
The bar man, Gavin, was excellent! Very accommodating!
Food was lovely, and the lady supervising breakfast was very pleasant also.
Overall a great stay! The hotel is in a prime position!
The only thing was the price of parking, which really was not the hotels fault - €30 for three nights stay, and that was at the discounted rate!

  • Stayed September 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank CarrieMcKenna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
28 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed September 23, 2012

This was a disappointing hotel.

We paid Euros 115 per night and for that price we should have received better value for money.
The photos on the website are far nicer than the actual hotel. The Reception area is not welcoming and in need of some decorating. The bar/restaurant is very bland. There is no atmosphere. The breakfast room is also quite bland. There is a lounge on the 2nd. floor but we found this by accident. There is nothing to tell you where it is. Also, you have to take any drinks up from the bar. Again, this could be a much nicer room with a bit more decor.

On the plus side, the hotel is in a great location right on Eyre Square and just a few minutes walk from the train and bus stations. The staff are very pleasant. We had a large room and bathroom. The room was very bright with a good view overlooking Eyre Square. Considering we were there on a weekend,it was quiet.

I would not stay at this hotel again or recommend it to friends.

  • Stayed September 2012, traveled with family
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank LadyDi48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ireland
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed September 16, 2012

I have just come back from a three night stay here. Excellant location, big room with a double and a single bed in it. Room was clean and comfortable. Continental breakfast was fine, Food in the bar below was lovely. Gr8 hotel for the price!!!

  • Stayed September 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank lou22222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Galway hotels
0.0 mi away
Eyre Square Hotel
Eyre Square Hotel
#32 of 47 in Galway
3.0 of 5 bubbles 593 reviews
0.1 mi away
Skeffington Arms Hotel
Skeffington Arms Hotel
#28 of 47 in Galway
4.0 of 5 bubbles 460 reviews
0.1 mi away
The Western Hotel
The Western Hotel
#20 of 47 in Galway
4.0 of 5 bubbles 816 reviews
Show Prices
Show Prices
Show Prices
0.3 mi away
Jurys Inn Galway
Jurys Inn Galway
#9 of 47 in Galway
4.0 of 5 bubbles 1,639 reviews
0.3 mi away
Harbour Hotel Galway
Harbour Hotel Galway
#12 of 47 in Galway
4.0 of 5 bubbles 1,370 reviews
0.1 mi away
Hotel Meyrick
Hotel Meyrick
#24 of 47 in Galway
4.0 of 5 bubbles 1,331 reviews
Show Prices
Show Prices
Show Prices

Been to Imperial Hotel Galway? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Imperial Hotel Galway

Property: Imperial Hotel Galway
Address: 35 Eyre Square | Galway City, Galway, Ireland
Phone Number:
Location: Ireland > Western Ireland > Province of Connacht > County Galway > Galway
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
Ranked #26 of 47 Hotels in Galway
Price Range (Based on Average Rates): $
Hotel Class:3 star — Imperial Hotel Galway 3*
Number of rooms: 80
Official Description (provided by the hotel):
A warm welcome awaits all visitors to the Imperial Hotel, with it's impressive location on Eyre Square in the Heart of Galway City. Within walking distance of the Train/Bus Station and Galway University(NUIG).The Imperial Hotel Galway City is the height of modern comfort. Every care has been taken to ensure guests feel right at home. We are the gate way to all that the West of Ireland has to offer with day trips arranged from the reception of the hotel. We offer a great selection of Accommodation types to suit all of your needs from rooms to accommodate 2 to 4 people. Excellent food is served in our Bar/Restaurant from 10am till 9pm. A short walk from the Imperial Hotel will bring you down the winding streets of Galway City onto the water front of Spanish Arch and the Claddagh region with plenty of shops/pubs & Restaurants on the way. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, HostelWorld and Priceline so you can book your Imperial Hotel Galway reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Galway Imperial Hotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing