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“Odour /sewerage smell in downstairs bar”

The Cellar Bar and Restaurant
Ranked #53 of 469 Restaurants in Galway
Certificate of Excellence
Cuisines: Irish
Dining options: Breakfast, Late Night, Reservations
Restaurant details
Dining options: Breakfast, Late Night, Reservations
County Galway, Ireland
Level Contributor
12 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
“Odour /sewerage smell in downstairs bar”
Reviewed December 13, 2013

The smell downstairs was unbearable. The steal smell of sewerage gases was a health hazard not to mention how sick we all felt after an hour. Why is this allowed. The smell I experienced was worse than the worst I ever encountered in any Third World country. I will never never be in there again.

  • Visited December 2013
    • Service
    • Food
Helpful?
1 Thank BerGalway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cellarbargalway, Manager at The Cellar Bar and Restaurant, responded to this review, December 17, 2013
Dear Reviewer,

We sincerely regret that your experience at our underground live venue was
not a good one. Recently a leaking under-floor water pipe has caused the
damp smell which you refer to. We are currently addressing the issue and we
are hopeful that a full and final solution will be found, to what has been a
great source of frustration for management, staff and customers alike. As
always we strive to improve our customers experience, and we hope that in
the future you will consider returning to The Cellar.

Kind Regards,

Cellar Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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457 reviews from our community

Visitor rating
    254
    126
    38
    19
    20
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Galway, Ireland
Level Contributor
3 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Busy but Good”
Reviewed December 13, 2013

You have to pick your times to visit The Cellar. I have lunch here when i am in town and never had a complaint about the food or service. Last Christmas we went in for a drink after shopping and were treated to a lovely plate of finger food which was a great surprise.

Visited December 2013
Helpful?
Thank Lily G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Galway, Ireland
Level Contributor
9 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
“busy lively spot”
Reviewed December 2, 2013

on occasion have been to the cellar for lunch always a waiting game but in the end always worth it food gourgous especially the soup and sambos will def return

  • Visited July 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank baby2251
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
4 reviews
“Fun place”
Reviewed November 28, 2013

I love Galway and this is a great pplace to go for a nice quite pint and to have a great night dancing

Visited November 2013
Helpful?
Thank Edel M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
9 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Excellent value!”
Reviewed November 14, 2013 via mobile

I have eaten in this restaurant many times, and it never fails to impress. My daughter brought me here for the first time a couple of years ago, and I have returned again and again. It's more bar/restaurant than formal, which is great as you feel as comfortable just dropping in for a coffee, as having a full meal. The food is delicious, always really big portions, and the girls on the floor do an excellent job.... Even tho it's always busy, you feel the personal touch. Try the hot wings!!!

Visited October 2013
Helpful?
Thank Augustin G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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