Stayed here for two night break,dissapointing overall.Firstly reception lacks atmosphere, ,both receptionists were "cold" and unhelpfull,no information given regarding their facilities,lacking totally in the cead mile failte department.I had to go searching for the spa facilities,where I was told book quickly as we are very busy.I understand that treatments need to be booked in advance,but no details were given to me regarding treatments available or any discounts for residents.I had to ask for the brochure,whatever happened to selling?
The bedroom was a standard room small,,very comfortable big bed,lovely luxurious throw,layer of dust on dressing table evident,fridge with nothing in it,a bottle of water would be welcome,,most three star hotels leave you a bottle of water nowdays.
The bathroom was in need of repair,two cracked tiles and one loose rocky tile on floor,wire sticking out from under sink,bathroom door architrave was veneered chipboard had been water soaked from bathroom floor and was now crumbling,shower very average,no different settings,not a four star hotel shower by any means.The room was cold but stuffy.
The breakfast was not at all good,there was a great variety to choose from,but poor quality,the sausages were terrible,small greasy flavourless,the whole fry department was swimming in a sea of grease,I requested porridge which arrived lukewarm.Also one toaster seemed to be serving the whole hotel.No offers of second pot of tea.It seemed to have plenty of staff,wandering about in very slow motion,any request seemed like a effort for them.Something as simple as a offer of a second pot of tea would have made a difference.
Nice view from second floor,some noise carries from function room until 0ne am.
We will not return to this hotel,and Radisson you need to up your game to stay in business.
- Official Description (provided by the hotel):
- You are guaranteed the best of all worlds when you stay at the luxurious four star Radisson Blu Hotel & Spa Galway. Scenic Galway Bay views, luxury city centre hotel accommodation, excellent food, world class spirit one spa & leisure facilities, superb conference & meeting venue and elegant wedding facilities.Take advantage of some of Galway's great shopping streets, making it easy to explore the area's best attractions and fit some shopping in along the way! ... more less
- Reservation Options:
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- Also Known As:
- Radisson Blu Hotel And Spa, Galway
- Radisson Hotel Galway
- Radisson Galway
- Galway Radisson
- Radisson Blu Hotel Galway
- Radisson Sas Galway