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Galway Bay Hotel
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Reviews (3,674)
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All reviewsgalway baythe lobster pot restaurantdan murphyharvest cafesea viewtop classkids clubwedding receptionwedding venueleisure centrewould highly recommend this hotelrestaurant stafffrom start to finishstaff were so friendlyfood was lovelyfantastic hotelgreat weekend
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Reviewed April 2, 2008

My partner & I recently visited the Galway Bay Hotel again for the second time. Both times we have had a fantastic stay. Great food and great service. We will definitely be returning for another stay.

  • Stayed: March 2008, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank MizzS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 31, 2008

The aspect which I prize most about a hotel is quality of service. The Galway Bay is one hotel where this attribute is clearly appreciated and cultivated by managment and staff. My wife and I arrived on a Friday night with 2 kids under 3yrs of age. We were greeted on arrival by hotel staff who unloaded the luggage so that we could tend to our children. Check-in was painless and all of our baby needs were catered for. We found the hotel to be immaculate and wherever we went we were greeted by genuinely pleasant staff who were always eager to help. Food was excellent and the location is perfect - close to the city centre and adjacent to the beach. We've already booked a return trip for August.

Stayed: February 2008
Thank DublinJdb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 31, 2008

We didnt stay at this hotel but stayed in galway city and went out to salthill for the day, the hotel looks lovely as you enter the lobby we had sunday lunch there in the bar area it was carvery and I have to say this was the worst sunday carvery we have ever had.

This alone would turn us off staying at this hotel and we purposely had lunch there to check this hotel out to stay in as we read very good reviews on trip advisor. I hope the management read this review and do something about the carvery food .

Stayed: February 2008
2  Thank cathalbrugha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
danmurph, General Manager at Galway Bay Hotel, responded to this reviewResponded August 12, 2010

Dear Guest,
Thank you very much for your review of the Galway Bay Hotel. I am terribly disappointed to read your comments. As a team we have discussed this and all here would like to apologize most sincerely for any shortcomings you encountered. We have put a lot of emphasis on our Carvery in recent times and have been shortlisted for the Carvery of the Year Award 2010 sponsored by Unilever. It is our collective aim now to try and regain your confidence with the Galway Bay Hotel. If you wish to return I would be delighted if you would drop me a line personally at dmurphy@galwaybayhotel.com as I would love the opportunity to speak with you in person.
Kindest Regards,
Dan Murphy .

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 17, 2008

We were attending a wedding in another 4 star hotel in Galway , rates being charged were very expensive.

I shopped around and saved nearly 100 euros by staying in this hotel.
What a treat, i expected to be in either a noisy room near the function rooms or a glorified broom cupboard!!.

We had a lovely quiet room with a sea view, very comfortable beds and spotless.

Breakfast was great and the staff at reception and in the restaurant excellent.

We walked the prom and checked out reluctantly. We will be back with the kids next time.

  • Stayed: March 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
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    • Cleanliness
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    • Business service (e.g., internet access)
2  Thank robomom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 23, 2008

First, a hot tip: We booked our 2-night stay direct on the hotel's website , and took advantage of a fantastic offer which included breakfast and dinner on the first night, for less than any of the major travel search engine websites had for room-only!

As for our experience, let's just say that if we ever get to Galway again (which we hope to) we will stay at the Galway Bay Hotel. It was without question one of the best hotels we've stayed at. The staff were quite friendly, the building itself was well laid out, good size, and had a great sea-front location! The services available were great, including a descent leisure centre with pool and gym, an in-hotel library, the breakfast was quite good, the dinner was AMAZING, and they also had many add-ons during the week, such as a free wine-tasting and discussion on Wednesdays.

We booked a double room, although they gave us a triple (double plus single) so we had a bit of extra space to put our luggage. Even with the extra single bed, the room was still very spacious! The toiletries in the bathroom were quite nice, and the room was very clean.

As for downsides? Well, the hotel is shaped like a H, so very few rooms have a true sea-view, although most have a side-ways sea view. Also, the management seems to not mind if the staff leave lots of trays and lots of tray stands dotted around the restaurant permanently between every other table -- although not a big deal, it was a bit annoying as it took away from the nice atmosphere. Oh, the other complaint is that they had an absolutely fantastic Bailey's Cheesecake for as the "Dessert of the Day" on the first day we were there, but they'd run out by the second day! How dare they!?! Otherwise, the food was great, the staff were great, the building was great, and the entire experience was wonderful.

TripAdvisor rates this property as 3 stars. There is no reason this hotel shouldn't have a 4th star, and it is definitely striving for a 5th. Based on our trip, it has even earned that!!

  • Stayed: February 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
1  Thank younome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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