My family and I stayed in the the ardiluan for a few nights b&b and evening meal as were attending a wedding function in the hotel . On arrival we found the receptoin area homely and inviting ,the staff were friendly professional and very efficent.We had three rooms booked two smoking and another non smoking . Having accessed my room on the third floor my wfe and i were very dissapointed ,as the decor etc in our view was not of a four star standard there was no lid on the toilet cistern u can imagine the noise when it was flushed . In my daughters room on the fourth floor the shower did not work she had to use the shower in our room ,also the we were unable to open the window which was jammed almost shut the room was dark very cold .The remaining room was of a similar vain . We had dinner in the dinning room after check in we had a lovely meal the staff were very friendly and likewise at breakfast . I also used the leisure centre facilities which were first class . I have stayed in Galway many times over the years in B&B's and other hotels but these rooms are just not up to the standard . I will not be staying the the ardiluan again it has four stars in its advertising brochure how the tourism board allows this is beyond understanding . The public areas were beautiful magnificent function room and reception area friendly and efficent staff if the rooms were up to standard i woul not be writing this negative review .
- Official Description (provided by the hotel):
- The Ardilaun is a family owned hotel, newly refurbished to a 4**** standard, Ideally located amongst spacious private grounds, minutes from city centre. 125 Luxurious bedrooms to include garden rooms and unique suites. Comfortable spacious lounges, award-winning "Camilaun Restaurant" and superb leisure club with its 18m swimming pool, sauna, jacuzzi and gymnasium. Beauty salon on site. Conferencing facilities for up to 650 delegates. Complimentary car parking. ... more less
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