Had late brunch here on a Sunday afternoon in August.
I am still aghast at the levels of service. The most unpleasant and inefficient service i’ve experienced in a long time.
It was like as if our custom was an inconvenience to them.
Despite the restaurant being quiet, we had to continually call them over, not once did they look in our direction or ask if we were OK.
They got so many orders wrong, they didn’t listen to anything we said, and when they did bring food it would be practically thrown on the table.
There was also a big variance in time between mains being served.. that’s the fault of the kitchen though i’d imagine.
Also, the burgers were cremated- again, that’s the fault of the kitchen. The pizzas are good, but not good enough to return again.
We should have sent the burgers back but to be honest, couldn’t face the hassle/scowly faces if we did.
The only one who smiled was a young guy, foreign, friendly smiley face.
The rest of them (all girls, also all foreign) should never, not for one more hour, be working in the service industry.
In this day and age it’s just inexcusable. There are 400,000+ people unemployed in Ireland, and these nasty individuals have jobs in the SERVICE sector?
Serious mismanagement by the owner/managers, and I for one wont be going back.
What a shame. This could be a great restaurant.
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