Stayed in The Dean with my wife and brought to Sophie’s for our dinner for my birthday. Friendly service, nice seat by the window. Ordered a few drinks, Prosecco and then the food. Tried the risotto myself for starter which was so good. Had the pasta for main and again so tasty and filling. Looked at the desert menu and ordered the chocolate delice for dessert.
Whilst the desert was beautiful there was one disappointing thing about the experience. The table to one side of us had the waiter bring a congratulation desert down as they were celebrating an anniversary. We had finished our desert and my wife looked a bit disappointed and then the table on our other side had a big happy birthday plate arrive for the lad before they ordered their desert. My wife was disappointed as when booking she had filled in the special request part for my birthday. She said then went to the desk and inquired about this and was told “oh yes weel drop that down after the meal”. My wife informed the man that we had already finished our desert and he seemed flustered and said “oh em we always drop it down after desert”. Now tbf this is a lie as we saw both tables on either side of us get it before they had ordered desert. I wasn’t disappointed as I wasn’t aware however my wife was as she had put a lot of planning into staying in the hotel and booking dinner and all. Eventually when she returned to the table after a while the waiter arrived with this special birthday plate. We were both full as we already had desert so left the plate and left. Kind of a disappointing end to a stellar meal. If the desk forgot or misplaced the request then look it happens. To lie to my wife about it is very annoying and disappointing.
Would highly recommend the food, service and location, would have serious reservations over the bare faced lie.
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