Michelin starred restaurants are thin on the ground in Dublin and, having dined in Thorntons, I fear that there may be even fewer next year. Our dining experience was quite simply awful. There is ABSOLUTELY no atmosphere in the restaurant, and the owner considers himself to be above criticism, which he most certainly is not - when we politely expressed dissatisfaction at the long delay we had to endure before we were seated ( one hour later than our booking time), and the subsequent lateness of some of our courses, the owner very rudely blamed us for being late in the first place (we were 5 minutes late) and then said that our vegetables were cooked to order and that was why they arrived 15 minutes after the rest of the main dish!!! And this in a MIchelin starred restaurant! Indeed, it was his deplorable attitude and tone, and his horrible condescending manner, which irked us more than the food, which was in fact very good. The staff were also very helpful, in fairness to them.
This man must understand that people normally dine out at expensive restaurants because they want to be pampered and treated to an enjoyable culinary experience, and not to be ticked off for being 5 minutes late and made to feel inferior because they make a legitimate complaint. The bill - €626 for 4 persons (3 courses each, 3 bottles of pleasant wine, mineral water, tea/coffee) was outrageous, given the awful experience we had. There was absolutely no effort made to compensate us in any way for the delays we experienced so we had to pay the full amount. We did not leave a tip, which I somewhat regret, because it was not the fault of the staff. I am sorry to say that it was the disgraceful behaviour of the owner, rather than the food, the wine or the staff , which disappointed us. This place has already lost one star and it will probably lose its remaining one unless the owner changes his attitude to the people who pay his bills. Awful. Avoid.
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