The food was quite nice. I had the Chicken Tikka and rather enjoyed it. That's about all this place offers - reasonably nice food.
The service was slow and apathetic, bordering on contemptuous. It took 40 minutes to get our meal despite the place only being about 1/3 full. They were impolite and topped it off by shortchanging us.
My advice to the owners, if you ever read these reviews, take note of how so many say the same thing.
1) Hire some new staff or train your staff how to do their job properly
2) Get better kitchen staff, a bigger kitchen, or whatever else it takes to get customers' food to them in a reasonable time
Then, you may approach becoming a place that people actually enjoy and recommend.