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“Not bad, but not really 4 star.” 3 of 5 bubbles
Review of Hilton Dublin Kilmainham

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Hilton Dublin Kilmainham
Ranked #32 of 153 Hotels in Dublin
Certificate of Excellence
harrogate
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Not bad, but not really 4 star.”
3 of 5 bubbles Reviewed September 27, 2010

In many ways this hotel is quite good. The rooms are spacious, we had a King Suite with a balcony, one of the best and most expensive rooms. But the key was lost for the balcony so we couldn't get out onto it. Moans about the key were not met by the reception desk with any particluar concern, 'These things take a while', said the receptionist. Well it did, the key arrived on our third day, when we were leaving the following morning. Outside on the terrace there were 20 tables and one ashtray, so smokers were periodically getting up and wandering over to the one ashtray, apologising to the occupants of the table and laughing at the ridiculousness of it. The automated mini-bar in our suite was empty. However, the food was good, the service from the delightful waitresses was excellent, the rooms were immaculately cleaned and serviced. My assessment of this hotel is that the lower echelons were excellent, smiling, obliging and careful with their guests, but the higher echelons, in particular the management, need a closer look. The hotel is basically ok, but most of the Hiltons at which I have stayed are more attentive to detail than this one. That is down to management. This is the only Hilton I have stayed in where the mini-bar has been empty or a key could not be found in less than 3 days. And finally, the star of the Kilmainham is Brian, Public Relations. This charming man directed us to the buses, to the sights, gave us endless advice about how to enjoy Dublin and made our holiday. Nothing was too much trouble for him. If they made him the manager they might get 5 stars. At the moment, with what they've got, they're struggling with the 4.

  • Stayed September 2010, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank ericcampbell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Limerick, Ireland
Level Contributor
42 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed September 27, 2010

Spent a night here for Micheal Buble Concert, no quibbles even though hotel was full, room spacious and very clean, great buffet breakfast and a nice swim/soak in the leisure centre, would stay again for sure

  • Stayed September 2010, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Robmc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed September 17, 2010

Booked 8 months prior and arrived at 11pm after a long flight only to be told the revenue manager had decided to book our room for someone else and we had to cab 30 min to another hotel. Then we had to cab back to Hilton in the morning. They were happy to have us for second night of the booking. This is not iRISH this disrespectful and rude.

  • Stayed August 2010, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank tony255068
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belfast
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed September 11, 2010

I have stayed 30 nights at this already hotel in 2010, the quality of the hotel and staff are great. However when I find I want to book a leisure break for a night. I am quoted 200 Euros??

Because of the All Ireland Weekend they have put up their prices. When I pointed out my stay history it was reduced but not to the normal rate.

Do the Hilton want to lose my business over this?? Seems so.

  • Stayed September 2010, traveled with family
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank BelfastMartyMc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Woodbridge, Virginia
Level Contributor
56 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
5 of 5 bubbles Reviewed September 8, 2010

The Hilton in Kilmainham is situated next to the Kilmainham Jail and the Museum of Modern Art. Also, it's across the street from one of the stops for the Hop-on/Hop-off buses. Overall, we really enjoyed out stay and I highly recommend this hotel for anyone who is not sure about where to stay in Dublin. You won't regret it.

The staff were very helpful and very kind. We needed help with several minor problems and they were patient and helpful. I hate it when hotel staff make me feel like I am bothering them. I never felt that.

The rooms were clean and we had no problems with them at all. I appreciate that the bathrooms were so nice. The hotel provides free internet, but you need to get a userID and password from the front desk. I think normally they give it to you, but if they forget, just ask them.

We had breakfast both mornings and it was good. The breakfast atmosphere is pretty important when you are in a foreign place because it can help to set the mood for the entire day. No disappointments whatsoever.

Location. As I wrote, you have the Kilmainham Jail just across the street which every taxi driver will recommend you visit. If you are visiting Ireland to understand their struggle for independence from British rule, I highly recommend it. If you are Ireland just to relax and view sites, I'll leave it up to you. I'm not going to review this attraction anywhere else, but I'll tell you that it was an hour-long tour, and we waited about 20 minutes before that started. Plan for that. The tour guide was very nice and knowledgable as you would expect, so no disappointments there.
The bus stop is across from the hotel and right in front of the Jail. I definitely recommend these as the tickets are good fro a 24-hour period and get you quickly where you need to go even if you just need transportation.
Heuston Station on the Irish Rail is about 5-10 minutes by taxi and we used the train to go to Galway on our way to Ashford Castle, so that was convenient as well.

The business center, just around from the front desk, has two computers and a very fast laser printer. It was convenient to use in case you don't have your own computer.

Overall, this hotel was very convenient and a great experience. I highly recommend this to travelers of any type! I couldn't really justify giving anything less than five stars on everything. It was a pretty great experience.

  • Stayed September 2010, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank padraig74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nashville, Tennessee
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed September 6, 2010

This was a great stay with wonderful rooms, beds, linens, and front desk staff! The food was great as well!

  • Stayed August 2010, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank tenxnc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
llantrisiant
2 reviews
4 of 5 bubbles Reviewed September 6, 2010

We stayed here for a 2 night break, although the hotel was busy staff were very welcoming and friendly and gave lots of advise on buses and things to do.
rooms were clean and spacious, (only downside as with lots of hotels, rooms and lobbies were very WARM!). Breakfast at the hotel was good, plenty of choice and again staff were also very welcoming. Would def stay again!

  • Stayed September 2010, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank HHHLlantrisiant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Dublin Kilmainham

Property: Hilton Dublin Kilmainham
Address: | Kilmainham, Dublin D08 XAK3, Ireland
Phone Number:
Location: Ireland > Province of Leinster > County Dublin > Dublin > Kilmainham
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#25 Luxury Hotel in Dublin
#30 Romantic Hotel in Dublin
#33 Family Hotel in Dublin
#35 Business Hotel in Dublin
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Dublin Kilmainham 4*
Number of rooms: 120
Official Description (provided by the hotel):
Located on the most accessible edge of Dublin city centre, the Hilton Dublin Kilmainham hotel is the perfect base for both business and tourism. Guests can look forward to having some of Dublin's top visitor attractions on their doorstep, including Kilmainham Gaol, the Guinness Storehouse, Phoenix Park, Dublin Zoo, the Royal Hospital Kilmainham and Old Jameson Distillery. ... more   less 
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TripAdvisor is proud to partner with Hotels.com, Orbitz, Hilton EMEA, Booking.com, Travelocity, Agoda, Cheap Tickets and Priceline so you can book your Hilton Dublin Kilmainham reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Dublin Kilmainham Hotel Dublin
Dublin Hilton

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