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“Luxury Hotel” 4 of 5 stars
Review of Hilton Dublin Kilmainham

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Hilton Dublin Kilmainham
Ranked #34 of 151 Hotels in Dublin
Certificate of Excellence
Athlone, Ireland
Level Contributor
46 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Luxury Hotel”
4 of 5 stars Reviewed March 10, 2013

Not too far from the phoenix park, the hotel is modern, stylish and a good base to explore Dublin from the outskirts of the city. there is on site car parking and the breakfast is really good. we ordered an evening meal through room service and the food was first rate, and it worked out at a very reasonable price. the staff were very helpful with directions to places of interest and overall we had a very pleasant stay.

Room Tip: Nice luxury hotel close to dublin
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Niall G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (233)
Date | Rating
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  • English first
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English first
Birmingham, England, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 3, 2013

My partner and I recently stayed at the hotel for two nights. The overall experience was exactly what we were looking for. The staff at the hotel were curtious and friendly, particularly Brian, who sat down with us and gave us lots of information to make our trip worthwhile. The rooms were spacious and well kept. We made good use of the facilities and the free wifi was very useful.
Overall we both enjoyed our stay and would thoroughly recommend the hotel to anyone wishing to stay in Dublin.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Alex L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Millersville, Maryland
Level Contributor
204 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
3 of 5 stars Reviewed March 3, 2013

Quite far from the airport and no shuttle. Also, far from city center & attractions. Nearest public tram was about 2 km walk.
But my biggest complaint was the front desk staff. Hubby and I were repeatedly called sirs (note multiple male title) by english speaking clerk. As it was Valentine's Day, we had a bottle of wine with us. The fridge in the room didn't work - yes we checked the plug. I called the desk for service. And was told they'd take care of it. An hour later, on the way out to dinner, I stopped at the desk and was told that none of the fridges work in the whole hotel. I asked why I wasn't told that an hour ago and fussed about chilling my wine. They said they'd have an ice bucket and a portable fridge brought up. Back from dinner, no fridge, no ice bucket. Another call. Sorry we'll have it right up. Another hour and a call asking for the manager, told he was on his way up with the fridge. Yes, he came, empty handed. And when I asked where was the fridge &/or ice, he looked at me like I was a crazy person. I told him about the stories I was getting from the front desk and he just looked incredulous and asked what kind of hotel would have all the fridges on the blink. I agreed, it sounded pretty stupid to me. Said he'd talk to the front desk girls. He climbed under the counter and found a switch that had been turned off. Viola, working fridge, but still no ice after 10PM and no mood now even if we had cold wine. So much for our romantic plans. At check out I was asked if enjoyed my stay and had to say no and explain why not. Got the day manager, her response, they offered my a drink. Why would I want a drink at 10AM when i'm headed out for a tour????
By far the worst Hilton I've ever stayed in. We've lived in Hiltons for extended periods during moves, I expect better.

Room Tip: Make sure the fridge works and throw a fit right off if it doesn't
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  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
1 Thank CherylInMainz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cleveland, OH
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed March 3, 2013

My husband and I started our Ireland vacation at the Hilton Kilmainham. We flew in on the overnight flight from JFK and landed just before 9 on a Saturday morning. Customs was quick and easy and we walked outside of the terminal to catch the 747 Airlink bus. After about a 10 minute wait at the clearly marked stop, the bus arrived.

We had purchased the 3 day Freedom Pass that included the 747 as well as the green hop on hop off buses and any other city buses. While I never did a detailed analysis of cost vs. value it was really convenient to be able to get on almost any bus at any point in time without having to have proper change, etc - I highly recommend it.

Back to the hotel... We took the 747 to Heuston Station as I read others had. We got off at Heuston Station, walked through the station and down the street to the right. We got confused with where to walk and ended up turning left down the lane that goes to the Museum of Modern Art Museum thinking it was our road (it's not). It ended up being a nice little short cut as we walked through the property (including the building) and park on the other side. We came out right across from the hotel. At this point I had been up since early the prior morning and hadn't showered since so I was tired and SO looking forward to a shower. We entered the lobby of the hotel where everyone was very nice. Thankfully we were able to check in that early and I got the shower and nap I so needed. I thought for sure we'd charge ahead through that first day but we couldn't hack it and slept most of the day instead. For the record, unless you are familiar with Dublin I highly recommend taking a cab from Heuston Station to the hotel - it's a good investment, especially after a long trip.

Room....We were in room 530 which was on the top level and included a balcony with a view of the gaol. The room was clean, comfortable and included a mini fridge that we used to store extra beverages that we purchased at the TOPAZ gas station just south of the hotel. The room also had a handicap shower set-up that the folks who checked us in warned us of in advance. It is different but wasn't a problem - the view is well worth it. We asked for an extra bath mat to prevent extra water from getting on the bathroom floor after our first shower. You'll know what I mean if you end up in one of these rooms. Bath products were Peter Thomas Roth and are great. The room included an american style outlet to charge your phone, tablet, etc. That said, I encourage you to buy an adapter if you are staying at other hotels along the way.

Location.... The hotel is in a quieter neighborhood west of the city center. Because the gaol is just across the street the hop on hop off buses stop just down the street 100 feet or so. The Dublin buses stop nearby too. Just head south past the TOPAZ station and turn right at what I think is the next corner (there's a pizza shop on the corner and you can see the bus stop shelters not far down the street). Take bus 13 or 40 to the city center. We learned quickly that the buses may not stop if you down wave them down as they are approaching. No biggie, just toss out a hand and you'll have a ride - assuming you have a bus pass of some sort or proper change. Again, I highly recommend the freedom pass. The trip into the city center is pretty quick and you'll soon be in the Temple Bar area.

Restuarant... We had dessert and drinks in the hotel bar on our first night after getting dinner in the Temple Bar area. Service was good and the dessert was awesome. There was a solid selection of beer and wine. We had dinner here the second night and both enjoyed great meals then too. It's nice to have a comfortable, dependable home base to return to for meals or cocktails before heading up to the room and the hotel/restaurant was just that for us.

For my husband and I this property was perfect. I'm a bit thrifty but want comfort and cleanliness and he doesn't like the crowds of a major metropolitan area. This hotel met all of those requirements with a dependable transport system to get us into the action during the day.

Room Tip: I agree with the prior recommendations. High floor on the south side of the building provides great...
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Ceazar_Zeus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed March 1, 2013

My friend and I thoroughly enjoyed our one-night stay here. The room was immaculate and very comfortable, with excellent facilities. The staff were warm and welcoming. We had dinner and breakfast in the dining room and the food was generally of a very high standard. We booked on the hotel web-site and got a reasonably good deal. It's a great location as there are several nearby tourist attractions, including Kilmainham Jail and the Museum of Modern Art.

Room Tip: If you are booking a twin room, specify that you don't want a family room as the second bed is v...
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  • Stayed February 2013, traveled with friends
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Kathleen O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Malaga
Level Contributor
80 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
2 of 5 stars Reviewed March 1, 2013

Lets start with good points:

- quick check in
- Nice rooms
- Newspapers every morning
- good breakfast
- Free wifi at hilton is very rear !!

NOT that good:

- Hotel suppose to be 100% non smoking however we experianced strong smell once we enter our room
-Far a way from city centre and airport.(Paid 30e from the airport)

-Room service staff with big attitude.When we wanted to make an order it sounded like they are doing it big favour.we order bottle of wine.No one bother to open it. Then chicken ceaser salad (lettuce and chicken nothing else) and tasteless 2x chicken corma.bill 66 euros.

- quite small and overcrowded gym. I guess not all of the people was hotel guests

Would go for Hilton dublin city next time.

  • Stayed February 2013, traveled with friends
    • 4 of 5 stars
      Value
    • 1 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
Thank Lukas K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aberdeenshire
Level Contributor
28 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed February 26, 2013

lovely big and stylish room with king bed, excellent breakfast each morning with tremendous selection of hot and cold food catering for every taste. location is 2 and a half miles from dublin centre but easily reached by hop on hop off bus or public bus or taxi. Best bit of the hotel was the hydrotherapy pool - warmest pool i have ever been in - an absolute pleasure to relax in. only downside is that some staff insist on bathers wearing either shower caps or swimming caps in the pool but other pool staff don't bother - which is annoying for the people who have been told to go and get a shower cap or pay 2 euros to buy one only to see other swimmers not wearing a cap. I am always happy to comply with a rule if it is sensible and enforceable but i think this particular rule needs some re-thinking.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank slesserfamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Dublin Kilmainham

Property: Hilton Dublin Kilmainham
Address: | Kilmainham, Dublin D08 XAK3, Ireland
Phone Number:
Location: Ireland > Province of Leinster > County Dublin > Dublin > Kilmainham
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#25 Luxury Hotel in Dublin
#30 Romantic Hotel in Dublin
#33 Family Hotel in Dublin
#35 Business Hotel in Dublin
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Dublin Kilmainham 4*
Number of rooms: 120
Official Description (provided by the hotel):
Located on the most accessible edge of Dublin city centre, the Hilton Dublin Kilmainham hotel is the perfect base for both business and tourism. Guests can look forward to having some of Dublin's top visitor attractions on their doorstep, including Kilmainham Gaol, the Guinness Storehouse, Phoenix Park, Dublin Zoo, the Royal Hospital Kilmainham and Old Jameson Distillery. ... more   less 
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Also Known As:
Hilton Dublin Kilmainham Hotel Dublin
Dublin Hilton

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