Stayed here with friends, there were 4 of us in Dublin for the weekend, all working mums. No real customer service which quite ruined our stay. Reception was very cold on check in and we were offered very little information about the hotel and Dublin. It was a hassle to get more towels. We are all from different parts of the country so headed out to explore. When we arrived back to the hotel and were going for dinner the restaurant couldnt find our booking that Reception had made and it seemed an effort for them to get us a table. After dinner we went in to the bar where again we were met by cold staff who didnt want to show us the wine list......all in all a nice hotel but the staff we met let the hotel down.
- Official Description (provided by the hotel):
- Located on the most accessible edge of Dublin city centre, the Hilton Dublin Kilmainham hotel is the perfect base for both business and tourism. Guests can look forward to having some of Dublin's top visitor attractions on their doorstep, including Kilmainham Gaol, the Guinness Storehouse, Phoenix Park, Dublin Zoo, the Royal Hospital Kilmainham and Old Jameson Distillery. ... more less
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- Also Known As:
- Hilton Dublin Kilmainham Hotel Dublin
- Dublin Hilton