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“Very poor...” 2 of 5 bubbles
Review of Hazelbrook House B&B

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Hazelbrook House B&B
Ranked #126 of 161 Dublin B&B and Inns
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Very poor...”
2 of 5 bubbles Reviewed August 4, 2013 via mobile


I won't say I recommend this hotel to anyone...
It was VERY dirty, old, ugly and NOISY!!! The breakfast was very poor and expensive and so was the wifi... But the only positive I've got is that the location was very nice. So stay away if you can.

Helpful?
1 Thank Marthe H
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Manager-MT21, Public Relations Manager at Hazelbrook House B&B, responded to this review, August 4, 2013
Hi Marthe H

Hazelbrook House is a Dublin City Centre Guesthouse and offers well-appointed rooms to the front of our Georgian designed building. Hazelbrook House is a traditional Irish Guesthouse in Gardiner Street Dublin. Gardiner Street Dublin is one of Dublin’s best known Georgian Streets; Gardiner Street Dublin is historically, culturally, politically and architecturally important due to its unique history.

Hazelbrook Lodge is a separate (sister) property offering Budget City Centre accommodation. Hazelbrook Lodge offers 9 small single rooms with shared bathrooms and showers, Hazelbrook Lodge also offers 10 Double-rooms which are en-suite, however, they are small Double-rooms offered at unbeatable city centre prices.

I think I need to make this distinction as there is clearly confusion between the two products, hopefully going forward the distinction will be understood, we take full responsibility for not clarifying this confusion earlier and we thank you for your patience to date.

Both Hazelbrook House and Hazelbrook Lodge have their own individual websites and their individual products and services are set out clearly, please check out the websites and BOOK DIRECT on our website for the product you want.

Regards, The Management, Hazelbrook House and Hazelbrook Lodge, Dublin City Centre
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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460 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (49)
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English first
Madrid, Spain
Level Contributor
1 review
1 of 5 bubbles Reviewed July 25, 2013

This is an economic place to stay but it is plenty of insects, spiders... in the room and underneath the bedsheets. Looking through the tiny window you can see people having heroine just a few metres from you in the street. Dirty showers and wc, no toilet paper most of times. They give you clean towels every day, that´s true. Very noisi place, people slamming doors at night time. Never coming back!!

  • Stayed July 2013, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Bea8622
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager-MT21, Public Relations Manager at Hazelbrook House B&B, responded to this review, August 4, 2013
Hi BEA 8622

Hazelbrook House is a Dublin City Centre Guesthouse and offers well-appointed rooms to the front of our Georgian designed building. Hazelbrook House is a traditional Irish Guesthouse in Gardiner Street Dublin. Gardiner Street Dublin is one of Dublin’s best known Georgian Streets; Gardiner Street Dublin is historically, culturally, politically and architecturally important due to its unique history.

Hazelbrook Lodge is a separate (sister) property offering Budget City Centre accommodation. Hazelbrook Lodge offers 9 small single rooms with shared bathrooms and showers, Hazelbrook Lodge also offers 10 Double-rooms which are en-suite, however, they are small Double-rooms offered at unbeatable city centre prices.

I think I need to make this distinction as there is clearly confusion between the two products, hopefully going forward the distinction will be understood, we take full responsibility for not clarifying this confusion earlier and we thank you for your patience to date.

Both Hazelbrook House and Hazelbrook Lodge have their own individual websites and their individual products and services are set out clearly, please check out the websites and BOOK DIRECT on our website for the product you want.

Regards, The Management, Hazelbrook House and Hazelbrook Lodge, Dublin City Centre
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Dublin hotels

Dublin, Ireland
Level Contributor
3 reviews
3 hotel reviews
2 of 5 bubbles Reviewed July 24, 2013

We have used 3 rooms in this hotel - 2 rooms 3 weeks ago and one more last night. The rooms first stay were very dirty - lumps of dust around beds etc. The TV remotes did not work. We needed to stand on chairs to turn on TV's manually. One electric point made "crackling" noises and I was afraid to use it and lights didn't work. In the time between visits it has evidently changed hands and the room I was in this time was much cleaner so hopefully the change of hands will be an improvement! However, there was NO ventilation at all - no ability to to open a window making sleeping almost impossible and once again I had to stand on the chair to start the TV. Also, this second visit cost the same per room as the first visit but we discovered that the rules had been changed and the "Bed and Breakfast" did not provide us with breakfast this time. I could find no option for this online and just took it for granted that breakfast would be provided as before. I was charged 5 Euro more than the present 'changed' price online, so I'm wondering what the extra 5 Euro was for. First visit the staff were pleasant and helpful, but this time we met with surly, defensive staff. It was not a good way to end an otherwise lovely holiday in Ireland!

  • Stayed July 2013, traveled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Sunnypng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager-MT21, Public Relations Manager at Hazelbrook House B&B, responded to this review, August 4, 2013
Hi Sunnypng

Hazelbrook House is a Dublin City Centre Guesthouse and offers well-appointed rooms to the front of our Georgian designed building. Hazelbrook House is a traditional Irish Guesthouse in Gardiner Street Dublin. Gardiner Street Dublin is one of Dublin’s best known Georgian Streets; Gardiner Street Dublin is historically, culturally, politically and architecturally important due to its unique history.

Hazelbrook Lodge is a separate (sister) property offering Budget City Centre accommodation. Hazelbrook Lodge offers 9 small single rooms with shared bathrooms and showers, Hazelbrook Lodge also offers 10 Double-rooms which are en-suite, however, they are small Double-rooms offered at unbeatable city centre prices.

I think I need to make this distinction as there is clearly confusion between the two products, hopefully going forward the distinction will be understood, we take full responsibility for not clarifying this confusion earlier and we thank you for your patience to date.

Both Hazelbrook House and Hazelbrook Lodge have their own individual websites and their individual products and services are set out clearly, please check out the websites and BOOK DIRECT on our website for the product you want.

Regards, The Management, Hazelbrook House and Hazelbrook Lodge, Dublin City Centre
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
1 of 5 bubbles Reviewed July 13, 2013

Booked a 2 night stay, cancelled several weeks in advance and still got charged. Shocking. If a booking is cancelled in advance with weeks to obtain a further booking why was money withdrawn from my bank without my permission?

  • Stayed July 2013, traveled solo
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Z M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager-MT21, Public Relations Manager at Hazelbrook House B&B, responded to this review, August 4, 2013
Hi Zedehn

Apologies for any confusion over the booking.

Hazelbrook House is a Dublin City Centre Guesthouse and offers well-appointed rooms to the front of our Georgian designed building. Hazelbrook House is a traditional Irish Guesthouse in Gardiner Street Dublin. Gardiner Street Dublin is one of Dublin’s best known Georgian Streets; Gardiner Street Dublin is historically, culturally, politically and architecturally important due to its unique history.

Hazelbrook Lodge is a separate (sister) property offering Budget City Centre accommodation. Hazelbrook Lodge offers 9 small single rooms with shared bathrooms and showers, Hazelbrook Lodge also offers 10 Double-rooms which are en-suite, however, they are small Double-rooms offered at unbeatable city centre prices.

I think I need to make this distinction as there is clearly confusion between the two products, hopefully going forward the distinction will be understood, we take full responsibility for not clarifying this confusion earlier and we thank you for your patience to date.

Both Hazelbrook House and Hazelbrook Lodge have their own individual websites and their individual products and services are set out clearly, please check out the websites and BOOK DIRECT on our website for the product you want.

Regards, The Management, Hazelbrook House and Hazelbrook Lodge, Dublin City Centre
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
24 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed July 12, 2013

This guest house is great value for money, clean and comfortable with friendly and helpful staff. We stayed here for the weekend, in comfy beds and clean en suites. The rooms are spacious, wardrobe size is generous, and you get free wi fi, and items like a handy kettle for a cuppa, (although, no hair dryer- so make sure you bring your own!) You're so close to O'connell street, city centre, so it's a great location, there's a bus stop on the road (lower gardiner st) that goes straight to Dublin airport. And O'Shea's is up the road, a lovely pub with lovely food. I would certainly go back here again. A

Room Tip: Ask for the en suite rooms
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  • Stayed June 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Emily S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenison, Michigan
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed July 7, 2013

We stayed at the Hazelbrook House in Dublin for our final two nights in Ireland. After traveling around in a rental car for two weeks, we returned our car to the Dublin airport and took a bus into Dublin from the airport. We were pleasantly surprised that a scheduled airport bus drop off and pick up was right across the street from the Hazelbrook. We arrived before check-in and the staff let us store our luggage in a locked room until our room was ready. Our room was quite small and we had to strategically place our suitcases. Everything was clean including the small bathroom. Breakfast was not included in the price we paid but a continental breakfast could be purchased. The young woman that sat at the front desk was wonderful. She was helpful, pleasant and made us feel very welcome. The Hazelbrook House is north of the River Liffey and a few blocks east of O’Connell Street, so it was a convenient location. It was a short walk to O’Connell Street where we caught the hop on hop off tour bus. We purchased a 2 day pass at the airport for the bus. The Hazelbrook House was not fancy and the room was small but we slept comfortably. If on a budget, it is a fine value when visiting Dublin.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Liddy O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed July 6, 2013 via mobile

I went with a friend to Dublin for three nights, and we were both surprised by how nice this hostel was (and by all the bad reviews here). We had a spacious room with a large private bathroom. Very nice and accommodating staff, free wifi, clean bathroom. And in a very good location - we just had to walk 5 minutes to be at the center of town. All for about $30 per night. Definitely worth the money (have paid a lot more for a lot less).

  • Stayed July 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Petbull90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hazelbrook House B&B

Property: Hazelbrook House B&B
Address: 86 Lower Gardiner Street, Dublin D1, Ireland
Phone Number:
Location: Ireland > Province of Leinster > County Dublin > Dublin
Amenities:
Airport Transportation
Hotel Style:
Ranked #126 of 161 B&Bs / Inns in Dublin
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hazelbrook House B&B 2.5*
Number of rooms: 33
Official Description (provided by the hotel):
Conveniently located in the heart of Dublin and 10 minutes' walk from Croke Park, this Listed building boasts Georgian architecture and interiors, offering bedrooms with high ceilings. Hazelbrook House B&B offers affordable bedrooms with en suite facilities. Rooms all feature cable TV. Free Wi-Fi is available in public areas; hairdryers/ travel adaptors/ irons/ ironing boards are available from reception. Dublin Castle and Trinity College, where you can view the famous Book of Kells, are both within a 10-minute walk of Hazelbrook House B&B. The IFSC (Ireland’s International Financial Services Centre) is just 2 minutes' walk away. With a 24-hour front desk, explore the many restaurants, bars and clubs of Dublin’s bustling city centre. The vibrant Temple Bar district is just a 5- minute walk from Hazelbrook. This is our guests' favourite part of Dublin, according to independent reviews. We speak your language! ... more   less 
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Also Known As:
Hazelbrook House Hotel Dublin
Hazelbrook Hotel Dublin

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