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“Quaint hotel”
Review of Grand Canal Hotel

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Grand Canal Hotel
Ranked #37 of 150 Hotels in Dublin
Certificate of Excellence
GreenLeadersBronze level
Reviewed June 22, 2013

Stayed here in August 2011. Had a lovely time, staff was friendly. The bar next door was a laid back place to hangout as well. I stayed there for a little over a week and had no complaints. The breakfast was alright.

  • Stayed: August 2012, traveled on business
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Thank stevenroach99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheilaBaird, Manager at Grand Canal Hotel, responded to this reviewResponded June 28, 2013

Hello
Thanks for the posting. Glad you enjoyed your stay and look forward to seeing you again soon.
Kind regards

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Reviewed June 18, 2013

Great hotel and location, free parking on site with WiFi. Nice and clean with fresh rooms

What's less then acceptable is breakfast opens at 7am and the staff are still laying out the food at 7:20 not ideal if you want to grab your food and go, especially when they charge €10 for the pleasure.

I wish this was a one off but having stayed many times - its not a one off


Come on guys 'sort it out' try getting up earlier.

  • Stayed: June 2013
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Thank Kishoo1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheilaBaird, Manager at Grand Canal Hotel, responded to this reviewResponded June 28, 2013

Hello
Thank you for taking the time to post your comments. I was sorry to hear that you had been delayed at breakfast. On occasions when the restaurant is not expecting allot of guests for breakfast early, table service is offered for the hot food. I have highlighted to the restaurant team your comments and have been assured they will work to provide a speedy service even if the buffet is not present.
Thank you again for your comments and I hope to see you again in the hotel soon.
Kind regards

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Reviewed June 18, 2013

Service is lacking. Public spaces are very open - not great for talking. There's very little atmosphere. The bar next door is a bit of city centre dive. We didn't like it there.

The hotel is clean and it was being refurbished when we stayed there. They had a special offer of an upgraded deluxe suite, and some extras but the room is tiny and the extras were utterly forgettable.

The hotel really needs to work on the ambience downstairs. It is central, near the Grand Central Dock area. We went by train, no idea where you'd find parking. Taxi's are pretty easy to get

Room Tip: Good for a basic, business or city central stay. You'll need to get taxis if you're visiting...
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  • Stayed: February 2013, traveled as a couple
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Thank DavidQuaid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheilaBaird, Manager at Grand Canal Hotel, responded to this reviewResponded June 19, 2013

Hello David
Thanks for the posting. Things have moved on a pace here since your visit. All the bedrooms are now refurbished as well as the lobby area, which is now has cosy corners for chats as well as a new menu with light meals and wines.
We have complementary secure under and over ground parking for all our guests who require it. As you said we are easily accessible from the Grand Canal Dock station by Dart and Train and are under a 10 minute walk to Grand Canal Basin area. Grafton Street would be 15 minutes away on foot.
I hope you might consider us again.
Kind regards

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Reviewed June 16, 2013 via mobile

Good points. Lovely friendly helpful staff, great location, very clean well run establishment. We were bumped up to executive suite which was grand. Breakfast was brilliant very good range of products.
Bad points. We had a meal included in package I opted for the steak (comes with €4 supplement) which is a bit cheeky considering my steak was very bad over cooked and was cooked in microwave or oven of some sort. Which was a shame cos otherwise it was lovely

  • Stayed: June 2013
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Thank Vitoman76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheilaBaird, Manager at Grand Canal Hotel, responded to this reviewResponded June 18, 2013

Hello
Thank you for taking the time to post your comments.Delighted you were well looked after on the night but am disappointed about the standard of steak recieved. I have past your comments on to the chef to review this
I hope you will get the chacne to visit again - there are some fantastic shows coming to the theatres, Cats, Westside Story, Hairspray and Wicked.
Many thanks

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Reviewed June 16, 2013

The triple room was pleasantly spacious. The Aviva is a short five minute walk. The added bonus of a car park was appreciated. Our only issue was we were unable to get through to order room service when we arrived but having gone downstairs we understood due to the volume of people trying to eat! Staff were very helpful and friendly. The rooms are quiet despite the bar being packed before and after the concert. Definitely would book again for a night out!

  • Stayed: June 2013, traveled with friends
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1  Thank Anne-MarieMcA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheilaBaird, Manager at Grand Canal Hotel, responded to this reviewResponded June 18, 2013

Hello
Thank you for taking the time to post. There was certianly plenty of Robbie Williams fans here on the weekend and I am sorry that we missed the room service call. I hope we will see you soon for that night out - plenty of other shows and concerts in the O2 and Bord Gais Energy Theatre to tempt.
Many thanks for the feedback.

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Reviewed June 15, 2013 via mobile

Couldn't fault it. It does what it says ....a few comment the food was a bit bland,also we were upgraded to an executive room compliments of the hotel,cos if that was the size of the executive room,a "regular" room must be the size of a shoe box. Having said all that we would stay there again, gasworks bar very enjoyable especially the mojiotos!!!

  • Stayed: June 2013
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Thank Munster-Rugby-Fan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheilaBaird, Manager at Grand Canal Hotel, responded to this reviewResponded June 18, 2013

Hello
Delighted you enjoyed your stay and the Gasworks mojito's - always a good choice.
If you get the chance to stay with us again be assured that the executive rooms and the standard rooms are the same size, we just have a couple of extra touches in the executive rooms such as laptop safes, bathrobes, complementary water and chocolates.
Thanks again for the posting.
Kind regards

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Reviewed June 15, 2013

Stayed last night and had a great time. We were going to concert at Aviva stadium and choose the grand canal for convenience more than anything. Rooms clean and spacious. The hotel was so close everyone seem to end up there. After the concert the bar was full to say the least. When we headed to bed we were pleasantly surprised to find we couldn't hear anything from the busy bar and we were only on the 2nd floor. Great breakfast the next day. Polite, helpful and friendly staff, what more do you need.

  • Stayed: June 2013, traveled with friends
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Thank Esther M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheilaBaird, Manager at Grand Canal Hotel, responded to this reviewResponded June 18, 2013

Hello
Thank you for your comments. Delgihted you enjoyed your stay and I am sure the concert also - Robbie put on a great show and we are all looking forward to Rihanna this weekend.
Hope you to see you again soon.
Kind regards

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Additional Information about Grand Canal Hotel

Address: Grand Canal Street Upper | Ballsbridge, Dublin Dublin 4, Ireland
Location: Ireland > Province of Leinster > County Dublin > Dublin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#7 Green Hotel in Dublin
#29 Luxury Hotel in Dublin
#33 Business Hotel in Dublin
#43 Romantic Hotel in Dublin
Price Range: $100 - $316 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Canal Hotel 4*
Number of rooms: 142
Official Description (provided by the hotel):
Located in Dublin 4, just a stone’s throw from Dublin City Centre, the 4 star Grand Canal Hotel is the perfect choice when staying in Dublin. The hotel is located across from Grand Canal Dock DART Station which gives you direct access to all areas in Dublin, north and south including Dublin's gorgeous coastal towns. The Bord Gais Energy Theatre and Aviva Stadium are just 5 - 10 minutes from the hotel and the Royal Dublin Society (RDS), Grafton Street shopping district and Trinity College are just a 15 minute walk while The Dublin Convention Centre and the 3 Arena are within a 20 minute walk. After a relaxing nights sleep you can look forward to a sumptuous breakfast in the Epic restaurant. Grab breakfast, lunch or dinner at Canal Express. The Gasworks Bar is managed by Galway Bay Brewery, it serves delicious food and a choice of 26 craft beers in a lively atmosphere. We have a secure car park on site. Enjoy a relaxing break or explore Dublin city. ... more   less 
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Also Known As:
Grand Canal Dublin
Hotel Grand Canal

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