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“great place to stay for bord gais theatre nights!” 4 of 5 stars
Review of Clayton Hotel Cardiff Lane

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Clayton Hotel Cardiff Lane
Ranked #35 of 151 Hotels in Dublin
Certificate of Excellence
Middletown, Co. Armagh, Northern Ireland
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“great place to stay for bord gais theatre nights!”
4 of 5 stars Reviewed March 15, 2013

Stayed last night at the Maldron on Cardiff Lane as I was going to see Carmen at the Bord Gais Theatre. Its a great place to stay!. Rory, the trainee at checkin was very polite and professional. My room was very clean and the bed was fine for me. Very spacious room and bathroom. I wasn't overly impressed with tv but i don't know if they were having reception problems as some channels were fuzzy and felt they could have done with a few more channels. The breakfast was very nice with plenty of choice. Must mention another person, Martin!! He was so nice and friendly and went out of his way to be attentive to me (i use a stick to walk so it can be a bit awkward sometimes for me to get around). Carrying my tray, asking if i wanted tea or coffee while waiting for my taxi before i left. All the staff I encountered were very friendly and nice to me and to other guests. I would choose to stay there anytime and would encourage anyone who is going to the bord gais theatre for a concert, etc. to stay there as its a five minute walk to the theatre, the bar was lovely with a nice carvery the night i stayed there. I'll definately be back.! I wish all hotels had such pleasant staff who acted as if they enjoyed helping people, especially Martin from Dungiven!!!

  • Stayed March 2013, traveled solo
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Maryhughes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
conorokane, General Manager at Clayton Hotel Cardiff Lane, responded to this review, October 21, 2015
Dear Maryhughes

Thank you for taking the time to leave a review. Maldron Hotel Cardiff Lane has recently re-branded as Clayton Hotel Cardiff Lane. We are currently reviewing all historic reviews both positive and constructive feedback so as to enhance guest experience moving forward. We hope to see you again soon at Clayton Hotel Cardiff Lane and once again thank you for your contribution.

Kind regards,
Conor O’Kane
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,387 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (498)
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London
Level Contributor
53 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed March 15, 2013

Had a one night stay here. Quick checking and out with friendly staff. I had a quiet room at the back. Would recommend for a city centre break or business. Good price for Dublin as well. Very clean and modern room which was a good size, no air conditioning so might be stuffy in hot weather.

Room Tip: On the back away from the street. But note there this is the car park for the postal service depot.
See more room tips
  • Stayed March 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank KyliesTrips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
conorokane, General Manager at Clayton Hotel Cardiff Lane, responded to this review, October 21, 2015
Dear KyliesTrips

Thank you for taking the time to leave a review. Maldron Hotel Cardiff Lane has recently re-branded as Clayton Hotel Cardiff Lane. We are currently reviewing all historic reviews both positive and constructive feedback so as to enhance guest experience moving forward. We hope to see you again soon at Clayton Hotel Cardiff Lane and once again thank you for your contribution.

Kind regards,
Conor O’Kane
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wrocław
1 review
5 of 5 stars Reviewed March 14, 2013

The hotel is easily accessible from the airport (no more than 5 minutes walking from the airlink bus stop). My stay was a completely trouble-free experience, staff at Maldron is extremely polite and helpful. Double room was quite spacious, very clean and surprisingly quiet during the night. The bedclothes could have been a bit softer, I haven't had any sleeping issues though.

I would definitely choose this hotel as a place for my next stay in Dublin.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Szymon K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
conorokane, General Manager at Clayton Hotel Cardiff Lane, responded to this review, October 21, 2015
Dear Szymon K

Thank you for taking the time to leave a review. Maldron Hotel Cardiff Lane has recently re-branded as Clayton Hotel Cardiff Lane. We are currently reviewing all historic reviews both positive and constructive feedback so as to enhance guest experience moving forward. We hope to see you again soon at Clayton Hotel Cardiff Lane and once again thank you for your contribution.

Kind regards,
Conor O’Kane
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kilkenny, Ireland
2 reviews
4 of 5 stars Reviewed March 13, 2013

Really good location-close to O2, town, and some nice restaurants. And a great swimnming pool too! A lively spot at weekends-might be a bit noisy for some.
Hard to beat at this price.....
I don't need 200 characters to describe it! Why can't reviews on Tripadvisor be shorter???

  • Stayed March 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank nrich186616
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
conorokane, General Manager at Clayton Hotel Cardiff Lane, responded to this review, October 21, 2015
Dear nrich186616

Thank you for taking the time to leave a review. Maldron Hotel Cardiff Lane has recently re-branded as Clayton Hotel Cardiff Lane. We are currently reviewing all historic reviews both positive and constructive feedback so as to enhance guest experience moving forward. We hope to see you again soon at Clayton Hotel Cardiff Lane and once again thank you for your contribution.

Kind regards,
Conor O’Kane
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California, United States
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed March 12, 2013

This hotel gets just about everything right--the space is easy to navigate, it's in a great location near most of the new internet companies' offices on Sir John Rogerson's Quay, great bar, good breakfast. For any business traveler, I would highly recommend it except for ONE thing. The beds and pillows were literally like rocks. Three other people from my company who have stayed there said the exact same thing!

It's not a deal-killer, but I left feedback on one of their comment cards and I hope they fix it because it would be the icing on the cake for what is already a great hotel!

  • Stayed March 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Liz N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
conorokane, General Manager at Clayton Hotel Cardiff Lane, responded to this review, October 21, 2015
Dear Liz N

Thank you for taking the time to leave a review. Maldron Hotel Cardiff Lane has recently re-branded as Clayton Hotel Cardiff Lane. We are currently reviewing all historic reviews both positive and constructive feedback so as to enhance guest experience moving forward. We hope to see you again soon at Clayton Hotel Cardiff Lane and once again thank you for your contribution.

Kind regards,
Conor O’Kane
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed March 10, 2013

We have stayed at this hotel twice, once last Summer and again early this year. Both were just one night stays and we travelled with our young son on both occasions. The first time we stayed we were given a higher floor room with a small 'balcony'. For safety reasons we asked if we could move to a lower floor which the staff accommodated without hesitation or fuss. The hotel is clean and well presented, the room was spacious enough for 2adults and a child. A double bed and single bed with a small seating area. The breakfast area is well laid out and on both visits the breakfasts were plentiful and fresh. The highlight for us for this hotel is the pool, the staff of which are really helpful and polite. Also the location of the hotel is great in relation to the docklands etc. We look forward to returning!

  • Stayed February 2013, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Scanbabe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
conorokane, General Manager at Clayton Hotel Cardiff Lane, responded to this review, October 21, 2015
Dear Scanbabe

Thank you for taking the time to leave a review. Maldron Hotel Cardiff Lane has recently re-branded as Clayton Hotel Cardiff Lane. We are currently reviewing all historic reviews both positive and constructive feedback so as to enhance guest experience moving forward. We hope to see you again soon at Clayton Hotel Cardiff Lane and once again thank you for your contribution.

Kind regards,
Conor O’Kane
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Derby
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed March 8, 2013 via mobile

I booked this hotel via an internet booking site, as regrettably every hotel in Dublin this weekend is fully booked due to the rugby match. I wouldn't normally stay here.
But, I arrived with an open mind, knowing this hotel is in a reasonably good location, particularly if you were attending a conference or going to the O2.

However, upon arrival I was confronted with a busy foyer, over crowded with arriving guests. Despite the business, I was checked in by a pleasant member staff and given my room card.

My open mind however closed upon arrival at my room, where I was confronted by a dirt carpet, with unpleasant stains, a small bathroom with a distinct lack of toiletries and even more bizarrely two beds, one double and a single - for one person!

I don't think I'll be recommending this hotel.

  • Stayed March 2013
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 2 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
1 Thank DerbyBob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
conorokane, General Manager at Clayton Hotel Cardiff Lane, responded to this review, March 12, 2013
Hello DerbyBob,
Thank you for taking the time to review Maldron Hotel Cardiff Lane. I am very sorry to see that there were some issues with your stay. As you mentioned we are fully booked with the Ireland V France rugby game so unfortunately you seemed to have arrived to check in at the same time as one of the rugby groups. I would be very grateful to you if you could email my Guest Relations Manager on gr.cardifflane@maldronhotels.com with your feedback so we may investigate your feedback.
Warm regards
Conor O’Kane,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Clayton Hotel Cardiff Lane

Property: Clayton Hotel Cardiff Lane
Address: Cardiff Lane, Sir John Rogerson's Quay, Dublin 2, Ireland (Formerly Maldron Hotel)
Location: Ireland > Province of Leinster > County Dublin > Dublin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Spa Hotel in Dublin
#26 Luxury Hotel in Dublin
#27 Romantic Hotel in Dublin
#30 Family Hotel in Dublin
#36 Business Hotel in Dublin
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Clayton Hotel Cardiff Lane 4*
Number of rooms: 304
Official Description (provided by the hotel):
Clayton Hotel Cardiff Lane (formerly Maldron Hotel)is a seven storey, contemporary landmark building off Sir John Rogerson's Quay in the Dublin Docklands, a stone's throw from the city center. A spacious 304 bedroom hotel, each designed to meet the needs of both business and leisure guests the beautifully appointed guest rooms offer a light spacious contemporary style at least 25 square meters. Vertigo Bar is a funky bar space within the hotel open throughout the day, Stir Restaurant offers an array of dishes to tempt your taste buds, Club Vitae Health & Fitness Club and a range of meeting space make Clayton Hotel Cardiff Lane an award winning 4 star hotel. Clayton Hotel Cardiff Lane is within easy access of the airport and main bus & rail stations. ... more   less 
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Also Known As:
Maldron Hotel Dublin
Quality Hotel Dublin

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