As part of the trio of sisters who stayed at the Hilton, Dublin Airport on February 11, I am not only very disappointed in the hotel's response to our plight of having booked the wrong night to stay at the hotel prior to our flights back to the U.S. following the death of our father, but I also think it is a very bad business decision to be so cut and dried on their policy. Our reservation was for the following night, not the previous night. The front desk could easily have applied our prepaid reservation to our night's stay but instead told us that we should go back to hotels.com for our refund, knowing that the reservation was non-refundable. Not only is the Hilton, Dublin Airport delusional thinking that we would ever stay there again, but my husband and his employees, who travel internationally, will follow suit.
- Official Description (provided by the hotel):
- Just a short distance from Dublin Airport by a scheduled shuttle bus service, the Hilton Dublin Airport hotel has 9 flexible meeting rooms with wireless internet access and a ballroom for up to 350. De-stress in the gym or wind down in the newly refurbished bar & restaurant Burnells, or visit nearby Dublin attractions, just 5 kilometres away. ... more less
- Reservation Options:
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- Also Known As:
- Hilton Dublin Airport Hotel Dublin
- Dublin Hilton