My husband and I stayed here for 10 days in early September. As I had read previous reviews about non-functioning equipment (i.e. washing machine, water pressure/temperature) and street noise, I had emailed the company a few weeks in advance to see if we could get a room that had appliances that worked properly and a room on a quieter side of the building since we were going to be there for a longer period of time. I also let them know that we would be arriving around 9 am, so if possible we would like to check in early. When we arrived, we were told that our room would not be ready until 2 pm, which left us to wander the streets all morning tired and worn out from a 10 hour flight. However, I thought maybe since we had to wait to get a room, it meant they were trying to secure us one of the better rooms.
When we arrived back at 2, our room was ready and we were able to get checked in with no problems. However, on entering our room, it did not feel very clean. Granted my husband has pretty high standards of cleanliness, but it seemed a bit shabby even to normal person's standards. So we went out and bought cleaning supplies and spent part of our first evening cleaning the apartment. We also wore our sandals in the shower because it still felt dirty even after our scrubbing it.
The shower did take some getting used to with regards to the temperature and pressure. You have to turn on the timer in the hallway 20-30 minutes prior to use and wait for the water to heat up. Then, you have to adjust the water in the shower before turning the shower head on, then once the shower head is on, you turn the water pressure box in the shower on. After a few attempts it really wasn't too bad. However, the water in the sink was another story because, there was a hot faucet and a cold faucet without any way to adjust the temperature. So you either had to wash your hands with cold water or burn your skin off.
Mid-way through our stay, we were ready to do some laundry. However, the washing machine did not work. My husband went downstairs to notify the receptionist and she seemed surprised that we wanted to do laundry and said that she would have the morning receptionist put in a request to maintenance and it should be fixed the next day. When we got back the next day it was apparent no one had been up to look at it. Whenever we would inquire about it, we got the run around about 5 or 6 times saying that someone would come look at it, but this never happened. They offered to let us use another washing machine during the day. However, we had activities planned throughout each day and did not have time to sit in a random apartment unit doing laundry during the day. Fortunately, we did pack enough clothes to get us through our trip. But the fact that the company lists a washing machine as being included and we specifically contacted them to request a working machine, and still did not receive one was highly disappointing.
They were able to place us on the back side of the building, so it was a little quieter. Though we did still get quite a bit of street noise and noticed a few seedy characters in the back alley throughout our stay. Despite this, I must say I never really felt unsafe.
Despite the issues we had with the appliances and cleanliness, it was not all bad. It was nice having a decent size apartment versus a hotel room, and was also nice to have a kitchen with microwave and fridge. Even though the staff were not able to resolve our issues, they were all polite and professional acting. The location was great - not in the middle of everything but definitely close enough to walk to everything. And we could see Christ Church Cathedral as soon as we stepped out.
For the price, I do feel that we got what we paid for, for the most part. If our appliances would have worked and the facility felt cleaner, it would have been a much better experience.
- Official Description (provided by the hotel):
- These Serviced Apartments are situated in the heart of Dublin's thriving city centre. Polished to perfection all apartments come fully-furnished and equipped with TV, microwave oven, washer/dryer, lounge/dining area and a fully-equipped kitchen. FREE Wi-Fi access and 24 Hour Reception is also available. These quality self-catering apartments are ideal for both short and long term stays and offer both convenience and comfort. ... more less
- Reservation Options:
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- Also Known As:
- Christchurch Hall Apartments By Staydublin Hotel Dublin