Beautiful hotel rooms with very comfortable beds and a luxurious bathroom which, in my opinion was a 5 star standard. The bar in the lobby is a bit clinical, but OK for a quick coffee or drink. Breakfast was good, but not really 5 star standard, in fact, I wouldn't even give it a 4. I didn't have dinner here so can't comment on that.
I am aware that the hotel is hoping for a 5 star grading and I think it is on its way to getting it, but overall, for the moment I would only see it as a very good 4 star hotel. The staff are very courteous but I felt that they were under pressure to get everything just right. I am aware that for the "leading hotel of the World" membership there are tick boxes that need to be met. But, the staff seem to be too eager to check the boxes in the right order and that shows for the customer. My name is difficult to pronounce, but the staff member gets it on 2nd pronunciation. The guy checking in beside me is asked his name 4 times. After the second time he spells it, thinking that the staff is trying to find the reservation, but she tells him that she wants to know how to pronounce it. So after 2 more attempts she launches into the patter....."hello Mr. xxxx, and welcome to the Marker Hotel", etc.
One member of staff that was relaxed and friendly was the doorman. Can't remember his name, (Conor??), but he didn't seem on edge, whereas the rest of the staff, while very courteous, seemed strained.
We arrived for check-in at 4.30pm. I'll grant you, it was a busy day due to the Robbie Williams conference (which I was attending). BUT, our room wasn't ready. I have never had a room not ready at 4.30pm in the afternoon. The lady at the desk suggested that we have a seat at the bar or go for a walk locally and she would ring my phone when the room was available. It was pouring rain out (as anyone attending the conference will vouch), So we stayed at the bar. The drink is pricey, but then it is a top hotel.
I didn't get to see or use the Spa and Fitness Centre or to view the roof garden. Overall, I enjoyed my stay and I would recommend the hotel.
- Official Description (provided by the hotel):
- Extraordinary, surprising and luxurious, the Marker Hotel is the perfect urban retreat for those who crave the unconventional, yet still expect the exceptional standards of service that are the signature of a member of The Leading Hotels of the World(R). One of Dublin's most visually arresting landmarks, the Marker Hotel offers a distinct blend of urban style and luxury. Located right in the heart of the Docklands, Dublin's most prolific cultural hub, it's the perfect base from which to explore our capital city. The hotel features a ground floor bar and restaurant as its centre piece, with 187 guest rooms over six floors. It also features a Rooftop Lounge, a striking space overlooking Dublin city, which blends indoor and outdoor areas the perfect space to enjoy lunch, cocktails and dinner. The Marker's spa features five spacious treatment rooms with a designated relaxation area and a 23 metre infinity pool. Further amenities include a jacuzzi, sauna, steam room and fitness suite. The Marker's Conference and events facilities will contain nine adaptable spaces with capacities ranging from 20-250 guests. ... more less
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