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“Stunning Hotel”
5 of 5 bubbles Review of The Marker Hotel

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The Marker Hotel
Ranked #2 of 153 Hotels in Dublin
Certificate of Excellence
Cork, Ireland
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Stunning Hotel”
5 of 5 bubbles Reviewed June 12, 2013

We stayed for 1 night at the Marker as we were going to see a show in the Bord Gais, perfect location for the theatre. The hotel rooms are beautiful, black furniture, purple carpet and curtains and white walls, different but really nice. I found all the hotel staff to be extreemly polite and friendly, at breakfast my son was offered hot chocolate by a really friendly waitress which i thought was a nice touch. We were refused entry to the roof top bar as my son is 11 and children are not allowed, which is understandable really for safety issues.
Overall a lovely hotel and I would stay again but perhaps a little far from Dublin City Centre.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DACork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlie_Sheil, General Manager at The Marker Hotel, responded to this review, June 14, 2013
Dear DACork

Thank you for taking the time to review The Marker Hotel on TripAdvisor.

Your praise of our property and staff was a delight to read and I will pass it to our team.

I look forward to welcoming you back to The Marker Hotel!

Kind Regards

Charlie Sheil
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
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Shillelagh Co Wicklow, Ireland
Level Contributor
66 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 bubbles Reviewed June 12, 2013

A friend and I stayed for one night in twin-bedded superior room which was spacious and very well appointed. The beds were each 4' and soooo comfortable. We found chocolates on our bed in the evening, plus slippers and fluffy bath robes are provided. The 'tweaks' needed were that no top lights worked [which made working out the air-con almost impossible, as no light and that part of room black wood], a slow-draining shower which resulted in water over floor, and a curtain we were unable to open in the morning. You are also informed that there is full directory about hotel and services on TV but no instructions how to locate it. Minor things, but unexpected in a 5* hotel. I also found the black dimly-lit corridors very disconcerting and the fact you couldn't open a window.

Overall, the decor of the hotel is very modern and smart, but I would think it would become shabby and dated sooner rather than later.

We had the pre-theatre dinner which was delicious and very reasonable. The wines by the glass were very good quality. Breakfast was excellent. There are also plenty of local bars and restaurants nearby.

We found the staff to be extremely helpful and friendly, but there is definitely an issue about leaving tables uncleared, both in the restaurant, bar and rooftop bar. It was also disconcerting to have to go through 'security' to go up to the rooftop bar, particularly as we are elderly 'girls' and hardly constitute a risk, I would think!

I spoke to a manageress before leaving about the housekeeping issues, but no notes were taken.

However, we will definitely stay at The Marker again. Apart from anything else, it's proximity to Bord Gais is a winner. We also found it to be reasonably priced.

Room Tip: We had no view in 501 but room was so spacious it didn't matter.
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  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank countrybumkin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlie_Sheil, General Manager at The Marker Hotel, responded to this review, June 14, 2013
Dear Countrybumkin,

Thank you for taking the time to review The Marker Hotel on TripAdvisor.

Delighted to hear you enjoyed your stay here at the hotel and we look forward to welcoming you back to the hotel very soon.

Kind regards

Charlie Sheil
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Drogheda, Ireland
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
2 of 5 bubbles Reviewed June 11, 2013

Myself and my boyfriend stayed here shortly after it opened, thinking it would be at it's best. With the price and the "5 star luxury" advertisement we were expecting lots of helpful staff who weren't long in the job so would be willing to give great service, and also larger hotel rooms than in the city..boy were we mistaken! On the good: the rooms are clean and nicely decorated with big beds, flat screen TV's and marble bathrooms with underfloor heating. The location is excellent for the Bord Gais. And the breakfast was superb. On the bad: Our room was not ready to check in to for 3 hours after "check in time"! And no apology was made for that fact. Waiting to check in we went to the bar for a drink, and on asking the bar man if there was a cocktail menu to look at, I was told in no uncertain terms to look around the tables for one! We are from the countryside in Ireland, so we were not aware there was a marathon on that weekend in the city, so after going to a show next door in the bord Gais we went for food just outside the city driving ourselves..only to find all routes back to the hotel were closed! So we could not make our way back to the marker for 3 hours! You would expect to be reminded of the marathon on your check in or at the very least before you ask the staff to bring your car out of parking for that evening. We did complain about this at 12pm when we finally arrived back to the hotel and the manager seemed extremely disinterested bordering on rude. The rooms are very small for the price, and we had no windows to open even though there are huge panes of glass! We are a young couple and we work hard to have nice weekends away in nice places, but I would not reccomend the marker based on its staff or level of service. I have stayed in better more reasonably priced 4 star hotels I would reccomend quicker. For the price there is bound to be better hotels with better staff in the city!

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Dara P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlie_Sheil, Guest Relations Manager at The Marker Hotel, responded to this review, August 14, 2013
Dear Dara P,
Thank you for your review of The Marker Hotel on TripAdvisor.
I have sent you a private email.
I look forward to hearing from you.

Kind Regards

Lili Torres
Guest Relations Manager
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Sollentuna, Sweden
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed June 9, 2013

Nice, fresh and clean hotel with god service. Breakfast is tasty (15-19 euro for the buffé) and rooms are perfect with clean carpets and nice bathrooms. The spa is really nice with saltwater pool for swinning, large jacuzzi, steam room and sauna, plus treatments. Location is good but it takes about 15-20 minutes to walk to center of dublin and temple bar. The airport transfer bus AirLink stops close by at the convention center right across the canal and is very easy to use. Hotel restaurant is good.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank krinscrder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlie_Sheil, General Manager at The Marker Hotel, responded to this review, June 12, 2013
Dear Krinscrder,

Thank you for taking the time to review The Marker Hotel on TripAdvisor.

Glad to read your kind words in regards to your recent stay and I am delighted that you got the chance to experience all of our facilities including the superb Spa & Wellness centre

We look forward to welcoming you back to the hotel very soon

Warm Regards

Charlie Sheil
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saskatoon, Canada
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed June 9, 2013

Spent 5d in the Marker for a nearby conference. Excellent hotel, great location, great staff. The breakfast buffet is outstanding, but one would expect that for 20 Euro's per person.
The room was very comfortable, I had a great view of the docks, the bed is comfortable, the bathroom beautiful. However, it took some fiddling to sort out the room temperature and the heated bathroom floor. There was also a smell coming from the shower drain, hopefully that'll settle down over time.
The rooftop bar was supposed to open the friday I was there, many ads all over the place, but when we joined the line-up, everyone was told it was closed (however a few selected people, with presents in hand were allowed in). Not sure what that was all about, just too bad it was so heavily advertised and then many people missed out.
I'll recommend it to any one wanting to stay in Dublin, however it is more pricey compared to many others. Overall, a very good experience.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Northanita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlie_Sheil, General Manager at The Marker Hotel, responded to this review, June 12, 2013
Dear Northanita,

Delighted to read that you enjoyed your stay with us; I am sorry to hear that you encounter some problems with your room but let me assure you that they all have been rectified; Also I would like to extend my apologies as you didn’t get the opportunity to experience our magnificent Rooftop bar as it was reserved for a private function.

We thank you for your lovely recommendation on TripAdvisor and we look forward to welcoming you back to The Marker in the near future.

Warm regards

Charlie Sheil
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scotland, United Kingdom
Level Contributor
47 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed June 8, 2013

Just back from a three day girls weekend away in Dublin. Stayed at this newly opened hotel. LOVED It. The staff were pleasant, helpful,and courteous, allowing us early check in and late check out. The decor is simple but stylish and relaxing. The pool is perfect for those of us who like to always feel in our depth, a perfect temperature and beautiful environment. The food is absolutely wonderful. The rooftop bar and on street seating make in the docklands area make this a most cosmopolitan hotel. We will definitely be going back. It is only half hour from airport and also has the dart nearby allowing a trip,down the coast to be very accessible.

The only draw back is the business of the bar area meaning that often the rooftop bar is full although some priority is given to hotel guests.

  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank scout1954
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlie_Sheil, General Manager at The Marker Hotel, responded to this review, June 12, 2013
Dear Scout1954,

Glad to read that you enjoyed your girls weekend away at the Marker and had the opportunity to experience our brand-new Rooftop Bar which all hotel residents have priority to use.

Thank you for your lovely comments and I have shared your feedback with the team.

We look forward to seeing you back at the hotel very soon

Warm Regards

Charlie Sheil
.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Howell , NJ
1 review
4 of 5 bubbles Reviewed June 6, 2013

I'm only getting around to a review, one month later.
Went to the Marker Hotel for drinks on the Saturday evening over the May Day holiday weekend.
The rooftop was not opening for another week. We got comfortable in the lobby bar, a lovely contemporary space filled with light. Great cocktails, great service, ladies restrooms only had one operating toilet, and a long line. Pray tell, what hotel doesn't have an around the clock plumber, let alone on a holiday weekend. Teething problems I guess.

  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Service
Helpful?
Thank nectarine62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlie_Sheil, General Manager at The Marker Hotel, responded to this review, June 12, 2013
Dear Nectarine62,

Thank you very much for taking the time to review the Marker Hotel on TripAdvisor.
I am delighted to read that you had a great time at The Marker Bar and let me assure you that the toilets have been fixed!

Thank you again for your feedback and hopefully we will see you back at the hotel very soon and experience our stunning Rooftop Bar!.

Warm Regards

Charlie Sheil
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Marker Hotel

Property: The Marker Hotel
Address: Grand Canal Square | Docklands, Dublin 2, Ireland
Phone Number:
Location: Ireland > Province of Leinster > County Dublin > Dublin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 153 Hotels in Dublin
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Marker Hotel 5*
Number of rooms: 187
Official Description (provided by the hotel):
Extraordinary, surprising and luxurious, the Marker Hotel is the perfect urban retreat for those who crave the unconventional, yet still expect the exceptional standards of service that are the signature of a member of The Leading Hotels of the World(R). One of Dublin's most visually arresting landmarks, the Marker Hotel offers a distinct blend of urban style and luxury. Located right in the heart of the Docklands, Dublin's most prolific cultural hub, it's the perfect base from which to explore our capital city. The hotel features a ground floor bar and restaurant as its centre piece, with 187 guest rooms over six floors. It also features a Rooftop Lounge, a striking space overlooking Dublin city, which blends indoor and outdoor areas the perfect space to enjoy lunch, cocktails and dinner. The Marker's spa features five spacious treatment rooms with a designated relaxation area and a 23 metre infinity pool. Further amenities include a jacuzzi, sauna, steam room and fitness suite. The Marker's Conference and events facilities will contain nine adaptable spaces with capacities ranging from 20-250 guests. ... more   less 
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