My wife and I booked 2 nights.... Never again.
On arrival we were led to a room at the end of what was a dingy corridor.
What was supposed to be boutique room was musty, smelly, poorly cleaned and really not what they advertised. We immediately voiced our concerns and were returned to reception with the porter, we were offered a lame excuse as to the condition of the room and the option of cancelling the booking. I can assure you , that this was the first time we have ever had to cancel a booking anywhere!!!!!.... And to be quite honest, relieved to do . To add insult to injury, reception didn't offer to call us a cab, suggest an alternative hotel or even make an effort of an apology...... Shame on you La Stampa....... Hospitality and customer care at its worst !!!!!!!!!!!
- Official Description (provided by the hotel):
- The Dawson Hotel and award winning Dawson Spa are ideally located on Dawson Street in the heart of Dublin's city centre, with Trinity College at one end of the street and St. Stephen's Green at the other. Dublin's main shopping district, Grafton Street, is a short stroll around the corner from the hotel. Temple Bar is only 10 minutes’ walk away, while Dublin Castle and the Olympia Theatre are a 15 minute walk. With an elegant decor, each room includes a private bathroom with toiletries. All rooms contain an LCD TV with cable TV channels, complimentary water and free Wi-Fi access. A buffet breakfast service is available each morning, from 07.00 - 10.30 Monday to Friday and 08.00 – 11.00 at the weekends, served with orange juice, tea and coffee at our adjoining tenant The Seafood Bar restaurant (located at the Ground Floor of the Hotel). The Dawson Spa, located to the rear of the building, features “Voya” organic seaweed beauty products made in Ireland. Also onsite, the adjoining Sam's Bar offers a glamorous vibe, fresh cocktails and music from international DJs, with a Victorian garden terrace overlooking Dublin's Mansion House. While we do not have parking onsite, we have an agreement with Setanta Q-Park, located on Molesworth Street, where our guests can benefit from discounted parking with up to 50% off per 24 hour period. Should you wish to exercise or use saunas, we also offer our guests complementary day passes to Energie Fitness Gym & Swimming Pool on Clarendon Street. Please note, the Hotel is not recommended for those with mobility issues, in particular those who require wheelchair access. In addition, the hotel does not have any adapted wheelchair accessible rooms. Please be aware that rooms listed as Vibrant Weekend rooms are those located directly above Sam’s Bar, and music will be heard until around 02:30 on a Thursday, and 03.30 on Fridays and Saturdays. ... more less
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- Also Known As:
- La Stampa Hotel Dublin