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“Ok if you want to just sleep!”

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Grafton Capital Hotel
Ranked #122 of 151 Hotels in Dublin
London, United Kingdom
Level Contributor
5 reviews
“Ok if you want to just sleep!”
Reviewed September 20, 2013

Lets start with the best bits (there arent that many):

- PERFECT location to explore Dublin. Right next to the shops, lovely bars and restaurants
- Front desk staff were accommodating and helpful
- The rooms were warm (it was freezing outside)

The things that let the place down:

- No hot water one day (ALL DAY!!!)
- TV didn't work (not so big a deal for me, but its the point)
- Hairdryer didn't work (BIG deal for me!)
- Someone opened the door to the room when i was having a nap - he left as soon as he realised I was in the room - but i have no idea who he was or why he was coming into the room at 5pm when housekeeping had already cleaned the room?!
- Although the club downstairs wasn't that noisy, it was a little annoying having to fight through the queue of people to get into the hotel

All in all, i probably wouldn't stay at this hotel again

Stayed September 2013, traveled with friends
Helpful?
Thank Anisha1981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Denver, Colorado
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 20, 2013

This was a disappointing note to end our Ireland trip on. The room itself was ok, old but functional. The bathroom was the biggest we had been in. The windows are paper thin and most things are broken - door latches, jacuzzi nozzles, curtains. All of it dealable until you get crabby service. Our room was part of the 50% that didn't have wi-fi and it wouldn't work in the lounge either (which it was supposed to). Our room was also somewhat closer to the elevator that sounded like a jet was taking off in our room. When we asked for help with the wi-fi, they didn't care, when we asked for a different room, he didn't even look up and immediately said they were booked. When we asked about a room for the following night, he said, we'll see. So we got through the nightclub outside night of tossing and checked out the next day to spend our last 2 nights somewhere else. The lady the next morning was much more helpful but too much damage had been done. Oh, and the water stopped working.

Room Tip: Everyone pushes the Temple Bar area but look for something near Grafton Street.
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  • Stayed September 2013, traveled as a couple
    • Value
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Helpful?
Thank Mackenzie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Dublin hotels

Norwich
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 18, 2013 via mobile

Lots of minor issues that if solved would make it a nice hotel. TV didn't work, when it was swapped the new one had terrible reception. Exposed wires in the room, cigarette burns in the curtains, lights in the room didn't work, shower had a lot of mildew in with a disgusting slip mat I'd never dream of putting my feet on, hotel bar was shut when we returned from a meal at 11pm! It's a real shame as the hotel just needs a little care and attention to make it so much nicer.
Other than the above its a fantastic location, so close to St Stephens and Templebar and really is very cheap compared to a lot of hotels in the centre.
We drove to the hotel and parking prices at St Stephens were discounted because we were staying at the hotel and actually quite reasonable.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jessiegirl63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Louis, MO
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed September 12, 2013

We spent 2 nights at the Grafton Capital Hotel in July. It was uncharacteristically hot when we were there so the rooms were very warm. The rooms are a little run down but clean and I was not accepting anything fancy. The WI-FI is very spotty and when it does work it is only in the common areas. One of the front desk works was extremely unfriendly and unhelpful. He gave us incorrect directions and could not or was not willing to answer any of our questions. Other employees were fine though. The biggest problem is the club on the weekends. It was unbearable loud and we were on the 5th floor. The music was pounding until 5am and even with ear plugs it was impossible to sleep. The best part of the hotel is the location. Easy walking distance to almost all attractions, shops, and restaurants. Under no circumstances would I stay their on Thursday-Saturday when the night club is open. If is was cheap enough I might stay during the week just for the location.

  • Stayed July 2013, traveled with friends
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank KCSTL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shoreline, Washington, United States
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 10, 2013

I've seen a lot of complaints about this hotel being very run down, but it's a great value considering the location.

It's older, retro, but it's clean, they have a nice staff, they have better bathrooms/toilets than most places in Dublin and they have nice deep bathtubs there. The beds were comfortable, not the most amazing I've slept on in Ireland, but for a hotel in the heart of Dublin this is a great, affordable and sensible choice and location.

The staff was very accomadating, they did not have 3 rooms on the same floor for my group so they let one of us stay in a suite for no extra charge just so we could be on the same floor.

If you're wanting everything to look and feel new in a hotel then by all means pay two times as much and stay somewhere else or somewhere outside of Dublin and bus in.

This is easy walking distance to Stephens Green, Grafton Street, Trinity College and the Temple Bar.

Other reviews that warn about street noise on weekends are correct, but we had a room on the street during one of the busiest weekends in Dublin and the street noise was loud, but for us it was ignorable....it all blends together to be a background buzz. When we went to bed I put earplugs in and that covered it up for me and I am a semi-sensitive sleeper. My husband was able to sleep without earplugs.

There is an ATM machine outside the gate that the occaisional drunk falls asleep under or loiters around, but at no time did we feel unsafe. Just be smart and know that in any big city you need to always be on alert and avoid the ignorance that can make you an easy prey to pickpockets. We did not use that ATM of course.

The pub "the hairy lemon" across the street was great and so was Sasha Petite this little hole in the wall coffee shop across the street from the hairy lemon.... don't miss it - the sign is a big letter "S" they serve lovely pastries and offer soy, hemp and almond milk as non-dairy options for lattes.

Overall, we were thrilled with the location and price and value of this hotel. It met our needs and our priorities were:
affordability
central location and within walking distance to most attractions
clean

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tara W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, United Kingdom
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed September 4, 2013

If this was in London, it would have shut down by now. Prime location and they are wasting the opportunity. With the Westbury around the corner, talk about chalk and cheese!

I'd list pro's and con's but there aren't many pro's.

Location - prime spot in centre of city, within easy walking distance of Grafton Street and many of the famous Dublin pubs. Not easy to get to without a taxi mind, especially if you have luggage, but that could apply to a number of the city centre hotels.

First impressions - OK, entrance via a courtyard, though shared entrance with the attached pub means can be crowded especially at night.

Reception - small but adequate. Staff were polite enough but all foreign and no site of anyone that appeared to be a manager. Every day seemed like dress down day. 2 lifts that were a little slow but not too bad. No offer of help with luggage, not that we needed it.

Room - adequate. Bed hard but not too bad and clean. But décor is terrible. Walls had pen marks and other damage with no sign of an attempt to repair. Net curtain held in place by rickety cheap fittings that it fell out of 3 times in 3 nights. ironing board with inbuilt iron that looked like it was from the 50's, plus had tape wrapped around the handles to cover up damage. H&S issue? Storage was adequate for the size of room (double wardrobe) but only 4 hangers each and missing one at that. Bathroom again adequate, though lacking much amenity and toilet set was sliding around like a bar of soap! Good shower, though that was more to do with the enormous water pressure! No problem with hot water being available, quite the opposite - turn tap to hot and you were likely to need a trip to the burns unit!! Few plug sockets in room and one of those was broken. TV was adequate but some channels un-tuned, menu was in Spanish and no instructions. Worst for us was we were adjacent to the lift, so could hear every lift journey. Have they not heard of sound proofing?

Dining - we only had breakfast. Adequate, decent spread but nothing special. Ate in upstairs of pub attached to the hotel which was a bit dark and cluttered, and clearly not a breakfast area by design (lounge seats at dining tables?). Food quality was OK, but not consistent in offering (tomatoes on offer only 1 of three meals) and left out under heat lamps to long - black/white pudding often dried out like biscuits. One person attending tables most of the time, so tables often needed clearing to accommodate us. One person in kitchen, so refreshing of empty trays etc. in the buffet sometimes slow. Some tables of quality poor - old wood with a lot of pits and gaps ready for bacteria to take up residence.

Tech - apart from the freeview TV (no guide or instructions on use), wireless was only available in the breakfast/lounge area and in a 20 ft radius at that, with a single PAYS PC charged @ 7.5e an hour plus 50c per sheet printing. Just about adequate overall for what could be considered a low end business hotel given the location. I actually doubt anyone stays there on business except maybe Easyjet crew!

Entertainment - best saved to last! Pub attached was American themed (though some strange décor even then) cluttered but comfortable. First night asked about eating there (Tex-Mex) to be told the kitchen had no steak, which made up about a 3rd of the limited menu! Saturday night had DJ and dance floor open, not a problem until we went to our room and found we could hear the club - 3 floors up! And that went on until 3AM with no warning from anyone.

This place is in serious need of a refurbishment. Overall, décor was poor and unmaintained. While carpet and bedding etc. was always clean, décor left question marks about hygiene (too many breeding spots in cracks and gaps). It looked dated and stuck in the 80's for the most part. Not inviting and so definitely not going again. This place was a massive difference to the Gresham where we stayed in May, more than 1 star difference.

Room Tip: If you want a good room, stay at the Westbury or the Gresham instead!
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  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Skinsrool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 3, 2013

The location was great for walking to everything; the room temperature was a little warm for summer - might be great in the winter. There is a designated area for wi-fi, but we found the best reception was in the outdoor seating area. The staff was helpful. Our rooms were kept clean each day.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank narxan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grafton Capital Hotel

Property: Grafton Capital Hotel
Address: Lower Stephens Street, Dublin 2, Ireland
Location: Ireland > Province of Leinster > County Dublin > Dublin > South City Centre
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #122 of 151 Hotels in Dublin
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Grafton Capital Hotel 3*
Number of rooms: 75
Official Description (provided by the hotel):
The Grafton Capital Hotel is a traditional Georgian townhouse which offers spacious accommodation and a warm ambiance. Located in the heart of Dublin City Centre, paces away from Grafton Street, entertainment & cultural attractions; it is the perfect tourist choice. Each room in the Grafton Capital Hotel is spacious and elegantly designed. Decorated in rich traditional Georgian colours, each room provides guests with tea & coffee trays, ironing facilities, hairdryer, TV, power shower and telephone. ... more   less 
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Also Known As:
Grafton Capital Dublin
Hotel Grafton Capital

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