Attended in December 2014. While they can cater for 30 in a group our was smaller with just 9.
The tour guide Emma realy make this, she was superb. We didn't use the audio guides and instead just listened to Emma telling us stories and answering all our questions. We also got some extra sights such as the player's lounge and a corporate. Emma is a star!
At the start of the tour you have the option to lock away any bags and valuables and also there are spare jackets. You should grab a jacket, it's cold 14 stories up.
The entrance fee gives you access to the muesum also which is small but is well laid out and has some fun games upstairs.
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