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“Disappointing”
Review of Ballsbridge Hotel

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Ballsbridge Hotel
Ranked #89 of 150 Hotels in Dublin
Reviewed April 24, 2014

We stayed here as part of a package deal, so I did not get a choice of hotels. All of the other 4 hotels that we stayed at during our 9-day tour of Ireland were wonderful, so to end the week on such a disappointing note was very sad. The fire alarm went off at 3:30 am, and no one bothered to come confirm the cause. The "renovated" room basically had new carpeting, the bathroom tiles were very old and the caulk was missing. There was NO HOT WATER when we arrived around 7:00 pm, and the water pressure was just a trickle.

The parking is 10.50 euro, so in dollars you are paying almost $15 for one night.

Not somewhere that I would return to. The only fantastic aspect was their breakfast buffet.

  • Stayed: April 2014, traveled with friends
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1  Thank Melissa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TulaneManagement, Manager at Ballsbridge Hotel, responded to this reviewResponded April 27, 2014

Dear Melissa H,

Appreciate you taking the time to review your recent stay with us at Ballsbridge Hotel.
I am sorry you were disappointed with your visit and were disturbed by a Fire Alarm during the night. I can assure you that any alarm is fully investigated by our trained team and taken very seriously.
We have carried out significant renovations throughout the hotel and the bedrooms have had new carpets fitted, brand new beds and mattresses, TVs, window finishes, and have been freshly decorated to name a few of the changes. The bathrooms are original but have been freshened up, I will ask our Accommodation team to look into your comments on the grouting.

I hope you would consider staying with us again should you return to Ireland

Kind Regards,
Conor Dillon
Deputy General Manager

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Reviewed April 24, 2014 via mobile

This hotel is actually somewhat lavish considering that it was very cheap in price compared to other hotels around St Patrick's day. Location is not great, it's about 25 minutes walk from Dublin, although there are bus stops right outside which is very convenient. No fridge in the rooms is the main caveat, but they still had very nice big beds with great bedding. Decent en suite, would visit again.

Stayed: March 2014, traveled with friends
2  Thank Micah R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TulaneManagement, Manager at Ballsbridge Hotel, responded to this reviewResponded May 3, 2014

Dear Micah R,

Thank you for taking some time to review your recent stay, I am delighted to hear you enjoyed yourselves and would return to stay with us, this what we work hard to achieve at Ballsbridge Hotel. Hope you enjoyed the St Patricks Day festivities in Dublin also.

Look forward to your return visit,

Warm Regards,

Conor Dillon
Deputy General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 24, 2014

We recently stayed for a weekend and were happy from start to finish, we even considered staying another night! All the Staff are so friendly and helpful, Reception staff went out of their way to help especially Rouiri who even printed out times and maps etc. Food is great especially breakfast and again the staff were great. The Dubliner bar attached has a great atmosphere so lovely to have food or drink, the location although a short distant away from central Dublin was so handy to the dart and a bus stop is just outside the front door! The Lansdowne Stadium is also just a short walk away. All in all a great hotel, with great staff and location, we will definitely be back

Room Tip: We were on the second floor, the room was spacious, clean, very comfortable and stylish.
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  • Stayed: April 2014, traveled as a couple
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2  Thank Suki02890
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 22, 2014

My daughter and I found this hotel on booking.com. The hotel staff was wonderful, friendly, and so helpful. The first room we were given was not clean so they immediately moved us to another room, which was clean and delightful. I will certainly stay there again.

Stayed: April 2014, traveled with family
3  Thank ambenamy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 22, 2014

I stayed in this hotel for 1 night and it was so nice from start to finish, was sorry I could not have waited longer. The staff were genuinely friendly and nice and so helpful, every single one of them. The breakfast was second to none and the staff once again could not do enough for you. Would recommend it highly,

  • Stayed: March 2014, traveled on business
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2  Thank AlannahMayo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 18, 2014

The location of this hotel is perfect for the city and is sourounded by nightlife. Everything else connected with the hotel gave me the impression of being a dated. It is a big hotel and you can get a little lost in it. The breakfast was help yourself canering for many. it did the job but not much more. My room was booked through an agent and they did not have the confirmation. If i did not have proof they would have turned me away.

Room Tip: Mine was quite old
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  • Stayed: March 2014, traveled on business
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Thank chardhut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BallsbridgeGRM, Guest Relations Manager at Ballsbridge Hotel, responded to this reviewResponded April 19, 2014

Dear chardhut,

Many thanks for your review. I'm delighted to see that for the most part you enjoyed your stay with us. As you may be aware, we have nearly completed a full refurbishment of our bedrooms and public areas whilst trying to keep some of the period and original features of the hotel intact. However, I am sorry to read that you feel the hotel appears to be old.
We offer a vast selection of hot and cold items on our buffet selection in Raglans Restaurant in the morning however we also have a vast section of other items on the breakfast menu.
I am however thrilled that you felt our location was perfect as we are only a very short stroll from Dublin's main shopping district in the city centre.

I do hope that you will choose to stay with us again in the near future.

Kind regards
Conor O Sullivan
Guest Relations Manager

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Reviewed April 17, 2014

We've just returned from a three night stay in The Ballsbridge Hotel. The hotel was comfortable and we were made very welcome. Christian, in the Dubliner was particularly welcoming and we really enjoyed our stay. Would definitely recommend it.

Room Tip: Try to get a room a little way from the lift area as that can be a bit noisy
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  • Stayed: April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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3  Thank Ellyc0le
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ballsbridge Hotel

Address: Pembroke Road | Ballsbridge, Dublin 4, Ireland
Location: Ireland > Province of Leinster > County Dublin > Dublin
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #89 of 150 Hotels in Dublin
Price Range: $93 - $271 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ballsbridge Hotel 4*
Number of rooms: 400
Official Description (provided by the hotel):
Ballsbridge Hotel is a 4 star property located just minute's from Dublin city centre. With 400 luxury guestrooms (many of which were refurbished in 2013), a traditional Irish pub and the fantastic Raglans Restaurant serving delicious cuisine, Ballsbridge Hotel is the perfect choice for any visit to Dublin. We're located beside Aviva Stadium, home to Ireland's international soccer and rugby teams, and just a short stroll to the 3Arena and Dublin's theatre and shopping districts. ... more   less 
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