We arrived in the early morning after a full house the night before. Our rooms were not ready but
2 "garden level" rooms had been vacated early and were offered to us once cleaned. We were told the rooms would be ready for us to look at in 15-20 minutes but it was more like an hour. After navigating a maze of stairs,corridors and doors we found the two rooms. One had a lovely
oriel window overlooking the garden-but had no window covering other than the heavy drapes so there was little privacy without totally blocking out the light. The other was a dark corner room with sheer window coverings and overdrapes! Travelling as two tired jet-lagged couples we opted for these rooms rather than wait until after 2pm for better quarters to become available. My husband and I took the corner room and were told it was totally private and only the gardener had access to the adjacent walkway and that was only on Friday. Imagine my surprise when I lay down for a short nap and looked up to see a utility workman directly outside our window.
The room bore little resemblance to the pictures on the website with the exception of the fabrics used for bedspreads and draperies. The wood furnishings were scratched and nicked and the upholstered furniture had stains and burns. The carpeting, as well, had seen better days.
However, the service was quite attentive and the breakfast offered many ala carte offerings which were were prepared. The wait staff was fairly uncoordinated so requests were slow or non existent in being fulfilled. Frankly, I think the property is shortstaffed as the same person who handled reception also served in the breakfast room, answered the phones, etc. Too much for one person and the gaps in continuity were apparent.
The location is in a residential neighborhood but is close to the Lansdowne DART station which takes you to the City Center in 2 stops.
Caution regarding Garden level rooms as they can be noisy, dark and hidden in a rat maze of
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- Also Known As:
- Ariel House Hotel Dublin
- Ariel Hotel Dublin