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“Rude reception staff.”

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Lansdowne Hotel Ballsbridge
Ranked #81 of 151 Hotels in Dublin
Certificate of Excellence
Tralee, Ireland
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Rude reception staff.”
Reviewed June 27, 2012

Stayed in the hotel for one night in June 2012. Was ideal location, not far from the RDS where we were attending an event or town. Nice leafy part of Dublin, nice to wander around.
Hotel was clean and very pretty. The internet charge of 8e per night was a bit steep. We booked a twin room which was spacious with an enormous bathroom, we were very impressed.
However, the staff let the hotel down. When we checked in we were greeted by a very nice man who was very helpful, however his outfit was more casual than business. Later that evening I was using the free internet in the lobby and the lady behind reception was making a call. She was loud and rude and swore quite a bit during the call. I can only hope that it was a personal one. As the reception is not very big I heard every word, though she was not one bit troubled by this. She did not even lower her voice. The following morning we ordered a taxi, an hour before we were due at Heuston and after several mix-up with reception booking taxis we eventually ended up flagging one down on the road and racing to catch our train.
Could not fault the hotel and location but the staff really let the place down.

  • Stayed June 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank om_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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419 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (66)
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English first
Canberra, Australia
1 review
Reviewed June 18, 2012

We stayed at the Lansdowne Hotel in May this year for three nights, we were visiting from Australia. We found the entire staff very helpful, pleasant and welcoming.
The accommodation was of excellent quality, the room very clean and very quiet and the bed comfortable. The breakfast was great as were the evening meals we had in the Den.
We caught the bus into the city without any trouble, just a short trip, and on the morning we left the staff member on reception organised a taxi which got us to the port in plenty of time to catch an early ferry.
We would have no hesitation in recommending this hotel.
KEVIN & MARGARET CANBERRA AUSTRALIA

  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Margaret C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunny Southampton
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 6, 2012

Took my 90 year old grandparents here and I am so glad we picked this hotel. The owners and staff are friendly and so helpful, really helped out making sure the Grandfolks were happy and comfortable, as well as my cousin and I. Not far from the centre and brilliant value for money, Beautiful Georgian features, although the bathrooms are a little 80s they are roomy and more than acceptable. Mix of guests ie ages, backgrounds and reason for travel. Am going to take my husband there when we visit Dublin together, and I bet Brendan in the Den will remember my name! Definitely a gem and I have no qualms recommending this hotel, Thanks so much to all the staff for helping to make our trip so memorable.

Room Tip: Would say the Den can get a little loud if you are in a front room and there is something on, this d...
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  • Stayed May 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Luue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Benfleet, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 3, 2012

The service was excellent and the staff were very friendly. Not the cleanest hotel but that could be reflected in the price. The room was clean and comfortable. Would recommend the hotel but don't expect the highest standards.

  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jbobw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wales
Level 5 Contributor
56 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed June 1, 2012

was at the Lansdowne last weekend with a large group( around 200) rugby fans for the Rabodirect Pro12 final, The staff in the Den were wonderful, they created a great atmosphere and the food and drink was great. Many Thanks for making it a memorable weekend, will definitely visit again next time we are in Dublin

  • Stayed May 2012, traveled with friends
    • Value
    • Location
    • Service
Helpful?
1 Thank webboWales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stirling, United Kingdom
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed May 24, 2012

Fantastic value for money, room was very comfortable and everything I needed. The en suite was great, the shower pressure was excellent and I think I might copy the tiles they used in my own bathroom.

Plenty of amenities a short walk away, a taxi to the Guiness Factory is about 10 minutes. Dublin Airport 20 mins. Starbucks is a 5 minute walk with plenty of other bits and pieces in between.

Room Tip: Room 21 - nice and quiet.
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  • Stayed May 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DA434
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed May 4, 2012 via mobile

Stayed in this hotel for one night and was pleasently surprised on arriving. The room was very big and well furnished. The service was great and the bar food was fantastic. Now here comes the but, breakfast was like going to another hotel. The buffet was poor and the scones (in a wrapper) were well stale. The full Irish wasnt a full Irish and was cold. The service at breakfast was very poor and could be classed as rude.

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CasaMannin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Lansdowne Hotel Ballsbridge

Property: Lansdowne Hotel Ballsbridge
Address: 27-29 Pembroke Road | Ballsbridge, Dublin 4, Ireland
Location: Ireland > Province of Leinster > County Dublin > Dublin
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Style:
#68 Romantic Hotel in Dublin
Price Range (Based on Average Rates): $
Hotel Class:3 star — Lansdowne Hotel Ballsbridge 3*
Number of rooms: 37
Official Description (provided by the hotel):
The Lansdowne Hotel, Dublin 4, is a small Hotel with a big welcome. Set in the heart of Ballsbridge the Georgian area of Dublin 4. The Lansdowne is a quiet Hotel which suits the corporate guest and also close to the City Centre and Temple Bar area for those who would like to sample the nightlife. Just a short stroll from the Aviva Stadium (ex Lansdowne Road Stadium) , the RDS, St Stephens Green, Grafton Street and the new 02 Arena previously called the Point. We also have limited complimentary car parking in the forecourt of the Hotel. ... more   less 
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Also Known As:
Lansdowne Hotel Dublin

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