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“Fabulous weekend”
Review of Herbert Park Hotel

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Herbert Park Hotel
Ranked #14 of 150 Hotels in Dublin
Certificate of Excellence
Reviewed May 10, 2013

We looked on the hotel website and saw a deal for €109 for a room on Saturday night, it included a bottle of prosecco, full breakfast and overnight parking, so was very good value. We ate in the hotel bar in the evening and the food was delicious. The location was great next to a beautiful park and there were plenty of bars and restaurants nearby. All the staff were very friendly and helpful. The rooms were lovely and very comfortable, the only downside being no tea or coffee making facilities in the room. However having said that we rang room service and got 2 pots of tea with fresh milk delivered within minutes for €3, much nicer than the stuff you normally have in the room. There is no free wi-fi in the hotel, this needs to be looked at as a 4 star hotel should include this for free nowadays, at least in the lobby area, €10 a day is a hefty charge. Other than that, we would certainly recommend it.

  • Stayed: May 2013, traveled with family
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Thank 240,776
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,887 - 1,893 of 2,284 reviews

Reviewed May 5, 2013

Nothing special to mention, modern, no charm but not bad either. Service is ok bu Irish good mood and kindness is absent: staff is mostly not Irish.

There are so many nice and charm places to stay in Dublin, this one is not to be selected by any means certainly not for family/private trip.

  • Stayed: April 2013, traveled on business
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Thank Guyleon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 30, 2013

Stayed one night and woke up to not able to take a shower, flush toilet or wash hands. Rang reception who informed water pressure was down in the area. Complained at reception when settling our bill to be told same story about the water pressure was low in the area. We were not offered or apology or compensation. Not impressed

Room Tip: No view to rear of hotel
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  • Stayed: April 2013, traveled as a couple
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Thank Mary R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 29, 2013

Booked two rooms as was up for the rugby match with friends. Very close to the RDS and Herbert Park which a wonderful 23 acre park nestled away in the heart of Ballsbridge. Staff were very friendly, rooms lovely and spacious and very clean. The only two things which irked me somewhat was no tea of coffee making facilities in the room and a charge of €10 a day for Wi-Fi.

  • Stayed: April 2013, traveled with friends
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Thank Bentley38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 28, 2013

We stayed overnight after visiting the Lion King in the Bord Gais theatre.

A good impression from word go as a member of staff came out to help me park into a tight parking space. He didn't have to, but he did and took time out of his obviously busy day.

Check in was efficient, pleasant receptionist - in fact I would struggle to find any member of staff who meet the interesting descriptions of surly staff that some people have given. I saw a couple under pressure, but was never greeted by a rude, uninterested or surly person!

The room was lovely. Now - the TV is a bit old fashioned, and the sound off it was not great - but look, thats a minor issue. It was spotless, the bathroom spotless and it was very very quiet - exactly what we needed. The bed was lovely and comfy, and wasn't hot and sticky like some hotel beds can be - it was just perfect. Something I never notice is the air conditioning - its normally crap, but its bang on here , and very quiet too.

Tea and coffee were delivered to our room on arrival - freshly brewed on a tray. I see some people complain about no tea making facilities. Personally I think all Hotel room coffee is pre-packed crap, and I would rather not drink it at all even though I love my coffee. Others will disagree - for me its a non issue.

We had a lovely meal at the restaurant... the food was top class - a little slow to serve, but thats no harm - plenty of time to digest between courses. We also had a voucher for a free glass of Prosecco and Canapes which we used after the meal. The Prosecco was lovely, the canapes never arrived - not a deal breaker, we were full anyway.

Breakfast delivered to our room was piping hot, prompt - bang on time and exactly what we ordered. No extra charge as it was part of our package, and again we were treated by a smiling server.

I'd struggle to find negatives, but in the interest of objectivity - Internet is extra. I don't think its a deal breaker, but it will matter to some. I just used my iPhones data, which most people can if they are that bothered about it. The sound off the TV was crap, again - annoying, but not a deal breaker. We ordered a 5th floor executive room with jacuzzi and got a 4th floor executive room with no jacuzzi. It wasn't a big deal, but I did feel we could have been told at check in that we were reassigned to the 4th floor.. Service a little slow at the restaurant, and no visa debit to secure the rooms? Very odd - but none of the above is a deal breaker. For these few down points I take a point off service and value, but all in all a brilliant night, a lovely - if a little pricey - hotel - highly recommended, we will return without doubt.

Room Tip: Its worth it for the executive rooms - park view, and plenty of room in them. We stayed in 411 - a l...
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  • Stayed: April 2013, traveled as a couple
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Thank WAYNE B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 28, 2013

Being a regular visitor to Dublin, on this occasion we said we would try outside the city centre and chose the ballsbridge area ,we eventually settled on the Herbert park hotel. The area the hotel is located in is good with plenty of life around ,with the nearby bars and some restaurants. That's where the pluses end. On arrival @ 3.15 after a 3 hour drive we were to be told our room was not ready and they did not know when it would be , due to a late group check out. Our bags were taken and we were told we would be contacted by mobile when a room was ready ,with not much choice in the matter we waited in the bar area and had some food which was fine. At 420 my husband went to the front desk and a hassled receptionist gave him a key. The room was nice ,clean comfortable ,what you would expect in a 4 star.
As we settled in we then were very surprised to find Wifi is not free and at a charge of 10 € for a 24 hour period. In this day and age I find this most unusual given that even a McDonald's restaurant nowadays provide free wifi for customers.
The following morning when we arrived at reception to check out ,there was a significant queue resulting in a 15 minute wait to reach the front desk. I haven't come across this anywhere before in the many hotels I've stayed in, the staff themselves were doing their best. It seemed more like a systems failure or a failing in properly preparing for what was obviously a busy weekend in the Herbert park..
There is too much choice in Dublin, hotel wise and for this and the above reasons I would not be returning.
The expression " you never get a second chance to make a first impression" comes to mind.

Stayed: April 2013, traveled as a couple
1  Thank Eamonn F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 28, 2013

Great Hotel; Great Location, Booked interconnecting room with kids, very clean which is great to see, only negative is that no Leisure Centre if you were to stay for an extended period; would highly rcommend as a short break location in Dublin City

  • Stayed: February 2013, traveled with family
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Thank SEAWAVES1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Herbert Park Hotel

Address: Ballsbridge 4, Dublin, Ireland
Location: Ireland > Province of Leinster > County Dublin > Dublin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#13 Luxury Hotel in Dublin
#43 Business Hotel in Dublin
#49 Romantic Hotel in Dublin
#61 Family Hotel in Dublin
Price Range: $135 - $298 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Herbert Park Hotel 4*
Number of rooms: 153
Official Description (provided by the hotel):
A modern 4 star hotel located in the heart of Ballsbridge. Overlooking 48 acres of leafy Herbert Park, Herbert Park Hotel offers a unique setting in the centre of Dublin. Minutes on foot to the Aviva Stadium and RDS and minutes by car, bus or train to The CCD and the city centre, the location is ideal for business and leisure. ... more   less 
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Also Known As:
Herbert Park Dublin
Hotel Herbert Park

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