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All reviews charlemont place city centre tram stop nice hotel st stephens green grafton street grand canal minute walk luas line quiet location early check breakfast was excellent hotel bar trinity college stops ireland taxis
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Reviewed May 28, 2019

Great hotel for short family vacation. Hotel staff were very nice. Breakfast buffet was a great way to start the day before seeing the sites. Petru was the best bartender......made the most amazing drinks!

Room tip: Rooms away from elevators are quieter.
Date of stay: May 2019
  • Trip type: Traveled with family
    • Value
    • Rooms
    • Service
Thank kim b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General_Manager_HD, General Manager at Hilton Dublin, responded to this reviewResponded May 29, 2019

Dear Kim,

Many thanks for taking time to write such a positive review following your recent stay at the Hilton Dublin.

We are delighted that you enjoyed your family vacation at our hotel. It is great to learn that our breakfast and staff lived up to your expectations. It is always a pleasure to learn of feedback addressed to our staff as we work hard every day to deliver a high standard service.

I will certainly share your feedback with the Team, who will be delighted to learn of such positive notes.

Again, thank you for sharing your thoughts here on Trip Advisor portal.

We look forward to welcoming you back at our hotel.


Best Regards,
Paul Flavin
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 28, 2019

We really enjoyed staying at the Hilton. Everything about the hotel was good, from the comfort and cleanliness of the room to the food and the friendliness of the staff. The bathroom was a good size and the shower was very easy to use. Tea and coffee facilities were very welcome at the end of a day of sightseeing.

Date of stay: May 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank loobyloo2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General_Manager_HD, General Manager at Hilton Dublin, responded to this reviewResponded May 29, 2019

Dear Loobyloo2014,



Many thanks for taking the time to post your review here on Trip Advisor community following your recent stay with us.

I am pleased that you really enjoyed your stay and the service delivered by all of our team. It is great to learn that our rooms, facilities, food and staff lived up to your satisfaction.

I will be sure to pass your kind comments onto the team. In the hotel business we are fortunate to receive a substantial amount of feedback on our services and we would always hope that positive recommendation, such as yours, to be the largest proportion.

We look forward to welcoming you back in the not too distant future.

Best Regards,
Paul Flavin
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 27, 2019

10 minute walk to St. Stephen's Green, 25 to Temple Bar.
Right next to a tram station (great if operational).
Great staff and breakfast.
Needs renovation and cleaning could be improved.
Quite pricey for an old-fashioned, basic hotel.

Date of stay: May 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank Singingdingo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General_Manager_HD, General Manager at Hilton Dublin, responded to this reviewResponded May 29, 2019

Dear Singingdingo,


I would like to thank you for sharing your feedback with us and for specifically mentioning areas which did not meet your expectations. Our team from various departments are committed in ensuring that our guests will have a satisfying and comfortable stay although it is evident that you were dissatisfied with some areas of the hotel.

I apologize for not living up to your expectations in terms of prices. Our pricing is comparable to similar properties in the area and we feel we provide good value given our offering. We regret that this was not your impression and offer our apologies. On the plus side we are pleased that you found our staff and breakfast to be great.

Please accept our sincere apology for not meeting your expectations and your feedback will be certainly shared with relevant departments in order to take appropriate actions to improve the mentioned areas.

I hope you consider staying with us again. We’d love to have you as our guest to ensure you have the best travel experience ever.


Best Regards,
Paul Flavin
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 27, 2019

We were made to feel very welcome by the lovely reception staff, especially Lisa. The rooms were very clean & comfy, we had a great night’s sleep. Breakfast was buffet style but very good and you could order fresh poached eggs or omelettes. Couldn’t fault the hospitality of the amazing staff and would definitely stay there again.

Date of stay: May 2019
  • Trip type: Traveled with family
    • Value
    • Cleanliness
    • Service
Thank CrystalAnn2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General_Manager_HD, General Manager at Hilton Dublin, responded to this reviewResponded May 29, 2019

Dear Crystal,

Many thanks for taking the time to post your review here on Trip Advisor community following your recent stay with us.

I am pleased that you enjoyed your stay and the service delivered by all of our team. It is great to learn that our rooms and breakfast lived up to your satisfaction and you couldn't fault the hospitality of our amazing staff.

I will be sure to pass your kind comments onto the team. In the hotel business we are fortunate to receive a substantial amount of feedback on our services and we would always hope that positive recommendation, such as yours, to be the largest proportion.

We look forward to welcoming you back in the not too distant future.

Best Regards,
Paul Flavin
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 23, 2019 via mobile

everything about this place is superb,beds super comfy, service is amazing. i always come back here. prices high, but everything in Dublin is expensive. breakfast really nice. tasty. reception desk really professional.

Date of stay: May 2019
Trip type: Traveled on business
Thank adambrady76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General_Manager_HD, General Manager at Hilton Dublin, responded to this reviewResponded May 24, 2019

Dear Adam,

Many thanks for taking time to share such a positive feedback following your recent stay at the Hilton Dublin.
We are delighted that you found our hotel to your liking, as this has been and always will remain our prevailing objective.

It was great to learn that our hotel is your favorite place to stay in Dublin. I will certainly share your feedback with the Team, who will be delighted to learn of such positive notes.

Thank you again for sharing your thoughts here on Trip Advisor community.

We look forward to welcoming you back to the Hilton Dublin.


Best Regards,
Paul Flavin
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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