This hotel has all the potential to be a 4 plus star establishment. It is in a great location; nicely appointed, has comfortable bedding, nice touches in the rooms and the common areas are well done. Were it not for all these factors, ours would have been a two star experience. The issue for us was less than good experience with service and a poor sleep experience. The service issue was an attempt at early check-in, a seeming indifference to the fact that we had an overnight flight. In addition, the first 2 wake up calls which we requested were never received, on the third request the call came 17 minutes late. The design of the hotel bathroom was incoherent, the bathroom door opened into the toilet and blocked access to half of the bathroom requiring one to straddle the loo to access the other side of the room. The biggest down side to this hotel is its proximity to a night club next door. The late night noise from music, drinking revelers and racing car engines kept us up until well after 2 AM on both a Friday and Saturday night. We had 4 others in our party who shared the same experience. A call to the front desk at that hour received an apology from the receptionist, not what one would hope to hear at that hour.
Bottom line: we would not return to the Academy Plus based upon our experiences.
- Official Description (provided by the hotel):
- ACADEMY PLAZA HOTEL is a family run business located in the heart of Dublin. Just off O'Connell street it is well connected to all means of transportation and a walking distance from Temple Bar, Croke park, business district as well as Dublin business convention centre. Our hotel has 304 newly refurbished bedrooms and suites, with modern facilities in all rooms as well as a number of accessible rooms. Hotel amenities include a stunning marbled lobby, Sir Harry’s Grill Bar & Bistro, 5 meeting rooms, a fitness room and complimentary WiFi access throughout the entire hotel. Our friendly staff provides excellent guest service with genuine friendliness and integrity so weather you re visiting for leisure or business it is the perfect place to stay. ... more less
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- Also Known As:
- Best Western Dublin
- Dublin Best Western