We went to Dublin for the New Year, and for my 40th Birthday. We looked online and found Cassidys, contacted them and were told they had entertainment on New Years Eve, and always have a live band in on a Friday, We decided that as this was my birthday that we would stay at the hotel. We booked a table in the restaurant for new years eve and looked forward to an enjoyable stay.
The serious of events started with a usual delay from Ryanair, which made us late arriving at Cassidys. We checked in and asked for a little longer to change into our 'New Years Eve' party gear, we were told that the restaurant closed at 9pm and they could therefore not give us any extra time. Therefore we had 15 mins to change and get down into the restaurant. Upon arrival there was a bit of confusion as to wether we could go into the restaurant. After the manager came through we went in to eat. The waiter came and dropped the tray at out table covering myself and my husband in drinks. The meat was undercooked, which then put my father off the rest of his meal. We were rushed all through, and all this at a charge of £40 a head, (including the kids there was no lower charge for them) We decided to give that up, and retire to the bar and enjoy the entertainment. After looking around and spotting nothing, my husband went to the reception to ask what time were were to expect the start of the festivities, to be told there was nothing on tonight, but there definately would be on Friday. Dissapointed we sat inthe bar watching telly, drinking the overpriced drinks and waiting for the new year to come. Only one side of the bar was open, so the few peoplein the bar were at least together! We were given a complementary glass of bubbly at midnight. We couldnt go anywhere else, as there is a law that forbids any under 16s to go into bars after 8.30pm. (of which all of us were unaware of)
At 12.30 we went to bed. After a new years day of walking around Dublin, no shops open (we were misadvised about this also) we went to Flannagans to eat, ordered a meal to be told afterwards that most of the menu was unavailable, and when they did bring the food, half of it was missing!. The next day - My birthday! Started off in the breakfast room, my family were told there was no pins or bluetack available for them to put up any decorations!
We went out for the day and came back to get changed and have a party in the bar. At 8.30pm we went into the bar and once again couldn't see a band. We asked where the group was, and were told there was no entertainment, and hadn't been since August. We were disgusted. We booked this hotel only for the entertainment they claimed to have. We were told we couldn't go to another hotel as they wouldn't let the children in ( my kids are 16 and 12 - hardly babies) We were offered 2 free drinks each, and played cards in an empty bar. We were all extremely dissapointed in the hotel. The bathroom was moudly, the floor outside the bathroom door was broken, the carpets in the hallways were rucked up and very dangerous, one of the lifts was broken. The gym was 'under' the hotel in a very scary walkway of uneven concrete covered by a rug.
There were other hotels on my shortlist and i wished i had booked one of those. This hotel ruined my 40th birthday, and offered 2 drinks as compensation. HORRIBLE.
- Official Description (provided by the hotel):
- Modern Hotel with Georgian facade, in the heart of city center, convenient to The Writers Museum, Hugh Lane Gallery of Modern Art. ... more less
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- Also Known As:
- Cassidys Hotel Dublin