My daughter and I stayed for 3 nights in August. My daughter had made a change to the original booking date and was charged £8 for this. When we arrived ,tired after a 4am start for our flight, we were asked to pay this again. We told the receptionist we' d already paid and she said she'd sort it. 4 days later upon checking out we were asked for £8 again. We proved that it had been paid already and were assured it was sorted. Today , a week later, we found that they debited the card we paid with!
One afternoon we returned to our room at 4.30 and the room had not been serviced. A maid appeared around 5pm and asked us to leave while she cleaned. We complained to reception but we're told room servicing was carried out until 6 pm. No apology. We had to wait in the bar as these is no residents´ lounge and nobody had the courtesy to tell us when the room was ready.
And when we initially checked in they had reserved a double room when we´d asked for a twin. The receptionist acted as though she was doing us a favour to give us the type of room we had reserved. And the breakfasts were awful...tinned fruit!
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- Also Known As:
- Harcourt Hotel Dublin