If you are vising Dublin there are many interesting areas, but a hotel location near Trinity University seems like the ideal spot and that is where we find the Trinity Capital Hotel. For me, this was a business and pleasure trip and I chose to be more centrally located rather than locate near the river. I rate this hotel is three stars for reasons that I will discuss below, but it could easily be a four star hotel with some minor, but meaningful tweaks.
The building itself is not much to look at on the outside and does not offer much in terms of views, but it does have nice, though somewhat bland breakfast buffet. Now to the nitty gritty:
Reception Area: The area is large and is decorated with a fine assortment of chairs that make you look like you are sitting on a throne. It is nice place to meet with friends, and has a nice bar area. We had little wait to check-in. The decorations seem a little hodge podge to me and is eclectic. The hallways are worse and need some redecorating. A hotel of this class should provide an area to print out boarding passes etc and they do. It’s a single desk across from the check in desk. They charge over 6 euros to do a single boarding pass. It’s ridiculous when you can stay at a much cheaper place and get free boarding passes. It seems they have a lot to learn on how to accommodate even the most basic needs (see below). However, the staff otherwise was very helpful and courteous with such things as restaurant recommendations.
Room: I was in a nice upgraded room. The room was clean and the bed was adequate, though not luxurious. The bathroom was more than sufficient. The lighting was poor in all rooms with a usable work area, but insufficient lighting. There are two outlets at the desk, but don’t forget an adapter if you are coming from the U.S. The bed itself was a nice size, but the pillows were somewhat uncomfortable. A hot water machine and safe are provided. The coffee they provide is instant, which is not unusual for the area. The room was very quiet. My biggest complaint with the room and the hotel overall is their internet, which is just not equipped to handle all of the quests and therefore did not work the three days we were there. When we first complained they said it was due to our Apple products. When we explained it did not work on the phones or other products and then we heard other people complain too, they finally admitted they were having problems, but no one seemed to really care or deal with the problem.
Location: The location is right in the heart of one of Dublin. There is plenty of transportation options and you can walk to Trinity University (see the Book of Kells), the Guinness Storehouse, the river and many other areas. It is a longer walk to the park, but the park is definitely worth a visit if you have time as it’s the largest park in Europe. You will find plenty of shopping, restaurants and bars as well as easy walking distance to the train. It is near a fire station and police station, but it never awakened us.
My overall experience here was good, but I would hope there might be better options, but this is a safe choice, and I would, somewhat reluctantly, recommend this hotel to my friends. I am adding additional checklist information for those that are interested:
My reservation record was accurate.
The check-in process was timely and efficient.
The check-in staff was courteous.
My room was clean and comfortable.
My room was furnished appropriately.
My bed and bedding was comfortable, but not luxurious.
The guest staff was prompt, reliable, and friendly, with some exceptions.
The guest staff was knowledgeable and fully answered my questions about the area.
Security was available if needed.
Housekeeping staff was friendly and reliable.
Management was unable to solve problems.
Food and Dining
The food and dining staff was courteous.
The food quality was good (we only had breakfast at the hotel).
I did not use room service.
Hotel amenities were weak and cost the hotel a star in my review.
The check-out process was timely and efficient.
I received a complete and accurate bill.
- Official Description (provided by the hotel):
- The Trinity City Hotel is a uniquely stylish boutique property located in the heart of Dublin City Centre, opposite Trinity College. Our 198 guestrooms offer everything that you would expect including super-fast, complimentary 200MB WiFi, luxurious cotton bed linens with fluffy duvets, en-suite bathrooms with luxurious toiletries, flat screen TV, electronic laptop safe Tea and Coffee making facilities, hairdryer and ironing facilities and a work desk We want our guests to feel at home throughout their stay at the Trinity City Hotel and our range of 4 star guest rooms are designed with guest comfort in mind. Guests can choose to upgrade to one of our beautifully appointed Executive Bedrooms and Suites or our Georgian Suites with the elegant proportions of Dublin's most famous architectural style. ... more less
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- Also Known As:
- Trinity Capital Dublin
- Trinity Capital Hotel Dublin
- Hotel Trinity Capital