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“Top Notch, as a Four Seasons should be”

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InterContinental Dublin
Ranked #20 of 151 Hotels in Dublin
Certificate of Excellence
Hanalei, Hawaii
Level 6 Contributor
147 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
“Top Notch, as a Four Seasons should be”
Reviewed June 19, 2014

A luxurious, class act. Traditional style has been lightened up to create a more modern ambience, but still references what one would expect in a venerable property. Friendly, attentive staff. We had our laundry done here (very spendy, though), and it came back in a basket tied with a ribbon. Good breakfast, easy to get to the airport with your rental car, or a quick trip downtown by cab.

  • Stayed January 2014, traveled on business
    • Value
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Helpful?
Thank betsywuebker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMFSD, General Manager at InterContinental Dublin, responded to this review, July 2, 2014
Dear betsywuebker,

Thank you for taking the time to write a review of your recent stay with us. I am so pleased that you felt you were well taken care of throughout your time with us and we would love to welcome you back in the near future.

Warm regards,

Robert Nolan
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
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Chicago
Level 3 Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed June 16, 2014

I stayed there with my family recently. From the moment we arrived to the moment we left everyone was exceptional. We upgraded to a deluxe suite and it was very comfortable. It is hard for me to tell if the room was dated or just not my style, but either way, it was in pristine condition, All the furnishings, the carpeting and the woodwork (first place you see signs of wear and tear) were all in excellent condition. One thing I did not know was that there are no electrical outlets in the bathroom, per code, and there was really no dressing table, so you kinda have to use a makeshift one. All of the concierge staff were a delight to deal with. They were great to my kids wen they needed wifi and helped me with a car rental situation. This hotel is not in city center, but it is a short cab ride. There are a few local bars and restaurants around the corner to satisfy you. I wouldn't hesitate to stay again.

  • Stayed June 2014, traveled with family
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Helpful?
Thank dalebeil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMFSD, General Manager at InterContinental Dublin, responded to this review, July 2, 2014
Dear dalebeil,

Thank you for taking the time to write a review of your recent stay.

I am so pleased that we created a special memory of Four Seasons Hotel Dublin throughout your family's stay with us. I will certainly share your comments with our "exceptional" team, Concierge in particular, as there is no better motivator than the praise of a job well done.

I'm glad you wouldn't hesitate to stay again and we would love to welcome you and your family back in the future.

Warm regards,

Robert Nolan
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hartford, Connecticut
Level 4 Contributor
41 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed June 14, 2014

Yes, this is a fine hotel. I rated it as average because it falls far short of the usual Four Seasons standards. The decor is elegant and the staff are dressed for the part. That's pretty much where it ends. What needs attention are the fundamentals! The houskeeping staff continually made errors. For example, they removed the two drinking glasses but only replaced one. Sometimes our ice was refreshed, sometimes it wasn't. We asked for iron and they cheerfully agreed to send one up. Five hours later-- no iron. For us, room comfort and service are far more important than fancy chandeliers and crown moldings. Then there was the food. Forget it. Of course, it's best to enjoy the local restaurants in town and we did. Still, when we had the occasion to eat at the hotel it was a disappointment.

Again, this is a fine hotel, overall, but if you've stayed at a Four Seasons elsewhere then you'd do well to lower your expectations. For what it's worth, others staying there at the same time we did were of the same opinion.

Maybe they'll up their game at this Four Seasons. I sure hope so.

  • Stayed June 2014, traveled as a couple
    • Value
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Helpful?
3 Thank DBLBassman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
icdublin, General Manager at InterContinental Dublin, responded to this review, February 27, 2016
Dear DBLBassman,
Thank you for choosing us as your destination for your recent stay in Dublin. Thank you also for taking the time to complete a review on TripAdvisor.
I was disappointed to learn that on this occasion we did not manage to meet or exceed your expectations. Rest assured your feedback is taken onboard and appropriate actions are taken to prevent against a repeat.
I do hope we will have the opportunity to welcome you back in the near future.
Yours Sincerely,
Clement Gaffney
General Manager
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London
Level 4 Contributor
27 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed June 13, 2014

I travelled here on business..and my only disappointment was that I didn't have more time to enjoy this great hotel.

What really makes this hotel is the customer service. The Four Seasons hotels have the gold standard in customer service in my book. From the moment you arrive, everything is taken care of. I particularly liked the limo service. Great for getting to my appointments around town.

This hotel passes my comfort test. Quiet in the evenings, comfortable beds and efficient services. Restaurant and pool facilities are also wonderful if you have time.

This place is a little out of town, but at the same time still feels pretty buzzy. There's a lot of conferences and business meetings taking place during the day and evenings.

Enjoy!

  • Stayed March 2014, traveled on business
    • Value
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    • Sleep Quality
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Helpful?
Thank ibeenthereandthere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMFSD, General Manager at InterContinental Dublin, responded to this review, July 3, 2014
Dear ibeenthereandthere,

Thank you for taking the time to review your recent stay at Four Seasons Hotel Dublin.

It is encouraging to hear that the customer service you received from our staff exceeded your expectations. They work hard to ensure that each guest has a memorable experience and I will be sure to share your kind comments with them.

We look forward to welcoming you back in the future.

Sincerely,

Robert Nolan
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
princeton,nj
Level 5 Contributor
44 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed June 12, 2014

It feels like any other 4S hotel and there just isn't anything that makes it feel like you are in Dublin. I'd reccomend staying some place more localized. Typical 4S experience but when you are in a great city, you'd like to feel you are in that city a little instead of waking up in the same room as in San Fran in Dublin.

  • Stayed June 2014, traveled on business
    • Value
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Helpful?
1 Thank shawman2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMFSD, Assistant Director of Rooms at InterContinental Dublin, responded to this review, June 16, 2014
Dear Mr Shawman2008,

Thank you for taking the time and effort to post your Trip Advisor review. We appreciate your open and honest feedback. I will ensure we review your feedback with a view to making our hospitality reflect more of the culture of local Dublin. I do hope we have the pleasure of welcoming you back in the near future and thank you for choosing our hotel for your visit to Dublin.

Yours sincerely,
Lucius Farrell
Assistant Director of Rooms
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
Level 5 Contributor
80 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed June 10, 2014

Fabulous room, , Attention to detail was great. Crib for our son was full of lotions and potions. Even a lovely cookie awaited him on arrival!
Kettle I would think should be provided in all rooms ...also an iron.
Shower pressure was good too.
We ate in the foyer and staff were attentive and helpful

Pricey but that's Dublin 4. A bottle of Evian water was €5 in the mini bar... slightly excessive by all accounts!

  • Stayed June 2014
    • Value
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Helpful?
1 Thank Hondapetunia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMFSD, General Manager at InterContinental Dublin, responded to this review, July 3, 2014
Dear Hondapetunia,

Thank you sincerely for taking the time to share your feedback of the hotel following your recent stay. I appreciate the honest remarks which can only serve to help us improve what we do.

We do provide Tea & Coffee making facilities complimentary upon request. There is now a note in our rooms explaining this to our guests. We don't place them in the room for a variety of reasons, not least because of the difficulty in maintaining them in a hygienic and fully operable condition. Hence we deliver this service free of charge to those that require it. When making any future reservations you can request to have this service along with an iron and board in your room and we can make a note of these preferences on your profile so that they will be provided in the room for each time you stay with us.

I am pleased that overall you had an enjoyable visit with attentive and helpful service.

We do hope to have the pleasure in welcoming you back in the near future.

Warm regards,

Robert Nolan
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hamilton, Bermuda
Level 4 Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed June 10, 2014

Second stay at this hotel and the service is excellent in a beautiful hotel. Rooms are very comfortable with top quality bedding and very comfortable beds. Stayed for business both times but have booked a vacation for another stay.

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Terry147257
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMFSD, General Manager at InterContinental Dublin, responded to this review, July 3, 2014
Dear Terry147257,

Thank you for taking the time to write a review of your recent stay with us.

I was so pleased to learn that you had a wonderful stay and because of this you will be returning for another visit in the near future.

We certainly look forward to welcoming you back and hope your next stay will be as memorable as your last.

Warm regards,

Robert Nolan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about InterContinental Dublin

Property: InterContinental Dublin
Address: Simmonscourt Road, Dublin 4, Ireland (Formerly Four Seasons Hotel Dublin)
Phone Number:
Location: Ireland > Province of Leinster > County Dublin > Dublin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Spa Hotel in Dublin
#13 Romantic Hotel in Dublin
#13 Business Hotel in Dublin
#18 Luxury Hotel in Dublin
#18 Family Hotel in Dublin
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — InterContinental Dublin 5*
Number of rooms: 197
Official Description (provided by the hotel):
InterContinental Dublin is a 20 minute stroll from Trinity College and Grafton Street and a short walk to Aviva Stadium to experience the thrill of championship rugby. The Hotel offers a landmark location in the city's most desirable neighbourhood, combining embassies and stately homes with pubs and restaurants. For Dubliners, this is the most attractive place to live in the city. Guests enjoy authentic experiences of today's Dublin; fresh and modern, yet warmed with a sense of Irish tradition. ... more   less 
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Also Known As:
4 Seasons Hotel Dublin
Four Seasons Dublin
Dublin Four Seasons
Four Seasons Hotel Dublin

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