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InterContinental Dublin
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Reviews (2,112)
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Reviewed March 9, 2013

The Four Seasons is a great hotel. The staff is amazing, always welcoming you and attentive to your needs and requests. We stayed in a Jr. Suite and my wife and son thought it was the most luxurious hotel we've ever stayed in. My son especially loved how they put a kids robe in the bathroom before our arrival. They have an Irish story time for kids every Saturday afternoon, but because of the jet lag we missed it. When the staff saw how disappointed my son was, they setup a separate reading time on Sunday just for him. Jeremy, the concierge, was the reader and through the entire stay, every time he saw my son he would take the time to come over and say hi and give him a high five. My son was so happy that he could get his own reading. It's a short walk to Ballbridge which has some very nice restaurants and just a short 10 minute taxi ride from downtown Dublin. It's a beautiful property and if we ever come back to Dublin, we'll definitely stay here.

  • Stayed: February 2013, traveled with family
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1  Thank Kurt P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMFSD, General Manager at InterContinental Dublin, responded to this reviewResponded March 21, 2013

Dear Kurt P,

Thank you for taking the time to review your recent stay at Four Seasons Hotel Dublin.

It is encouraging to hear that the service you received from our staff exceeded your expectations. I am delighted that your son enjoyed the Irish storytime and hopefully has taken away some great memories of his stay with us. Our staff work hard to ensure that each guest has a memorable experience, and I will be sure to share your kind comments with them, in particular our Concierge team, as there is no better motivator than the praise of 'a job well done.' We look forward to welcoming you back in the future.

Warm regards

Robert Nolan
General Manager

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Reviewed March 6, 2013

Just back from 3 days R&R in the Four Seasons. We have stayed here on many occasions and it always lives up to expectations. The staff are so attentive and helpful, with nothing being too much trouble. Love the new decor in the lobby lounge. Bedroom/suite was stunning spotlessly clean and the breakfasts are the best anywhere in the world! The only "small" complaint is why do you charge for wifi so many places have free wifi and I feel if you are spending a lot of money then it should be free. Apart from the "wifi" we had a marvellous relaxing time and will be back very soon

  • Stayed: March 2013, traveled on business
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Thank Evei25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tony4669, Manager at InterContinental Dublin, responded to this reviewResponded March 29, 2013

Dear 'Evei25'
Thanks for your very complimentary feedback on your recent stay with us at Four Seasons. It is comments like these that really vindicate what we do and help motivate the team to keep delivering on our promise of exceptional service.
I am delighted you like our new lobby lounge set up and décor. There has been much commentary with our regular guests in the past few months so to hear such a glowing endorsement really pleases me.
I take your point on the internet fee. I can assure you that it is our long term goal to eliminate this charge in order to make this a standard part of the hotel offering.
Once again, thanks for taking the time to share your feedback. We really appreciate it.
Regards,
Tony Coveney

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Reviewed March 2, 2013

Will def be back - the hotel was wonderful, staff so helpful and nice, location is perfect! Dinner in the hotel was awesome and the room itself would be worth going back for alone. Close to everything short taxi ride to the shops, pubs!

  • Stayed: January 2013, traveled solo
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Thank greenclover73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMFSD, General Manager at InterContinental Dublin, responded to this reviewResponded March 4, 2013

Dear greenclover73,

Thank you for taking the time to write a review of your recent stay at Four Seasons Hotel Dublin.

I was delighted to learn how much you enjoyed your time with us. Thank you for your most kind comments regarding our staff and services.

We look forward to welcoming you back in the near future for another enjoyable stay with us.

Warm regards,

Robert Nolan
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 27, 2013

We just returned from 4 nights at this wonderful hotel in Ballsbridge, just outside of Dublin City Centre. This hotel is lovely. The staff are very helpful and accommodating, great gym, nice room.

It was our first time in Dublin and this hotel was a great base.

There is a wonderful indoor lap pool by the spa. I also joined some of the staff for a run on Tuesday morning. They escort guests on runs on Tuesday and Friday mornings, which is a great treat.

Although this hotel is a more business hotel, it is also very quiet and relaxing for travelers. It is a 15 minute walk to a lovely area in Ballsbridge with lots of great restaurants, and a half hour walk or 10 minute cab ride into Dublin City centre.

The only very minor issues we had at the hotel were we had a very strange check in where we were asked how much we would be willing to pay to upgrade from our King suite (we didn't) and the coffee pods and cups in our room were not refilled from the first day so we had to order room service.

Room Tip: We stayed in 238, a King Suite. It was very large and very quiet, really far from the elevators.
  • Stayed: February 2013, traveled as a couple
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Thank Mindy10in
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tony4669, Manager at InterContinental Dublin, responded to this reviewResponded March 29, 2013

Dear 'Mindy10in'

Thank you sincerely for taking the time to share your feedback on TripAdvisor. I am pleased to see that you enjoyed so many facets of the hotel. I note the slightly irregular check-in experience too which I'll be glad to dig into to ensure we are doing what we are supposed to. The coffee service in the room also looks like it needs attention so I'll follow up with our room service team to ensure greater consistency in the future.

Otherwise, I look forward to welcoming you back at some point in the future. Your comments can only help us get better at what we do, so thank again for taking the time to share them.
Sincerely,
Tony Coveney
Director of Rooms

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Reviewed February 27, 2013

The Four Seasons is renowned for service and the hotel in Dublin does not disappoint! It's great to receive the same calibre of service no matter what Four Seasons you visit throughout the world. The food is great, the room is great and the location is convenient by taxi. Will definitely stay again!

  • Stayed: February 2013, traveled on business
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1  Thank Victor N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMFSD, General Manager at InterContinental Dublin, responded to this reviewResponded March 4, 2013

Dear Victor N,

Thank you for taking the time to write a review of your recent stay with us. I am pleased that you felt you were well taken care of throughout your time with us and we would love to welcome you back in the near future.

Sincerely,

Robert Nolan
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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