We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
4 people are viewing this hotel
Booking.com
$126
View deal
Expedia.com
$126
View deal
Priceline
$112
View deal
Hotels.com$126
Orbitz.com$126
eDreams$126
View all 18 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Nearby Hotels
Reviews (1,718)
Filter reviews
1,718 results
Traveler rating
813
607
162
77
59
Traveler type
Time of year
LanguageAll languages
More languages
Traveler rating
813
607
162
77
59
Show reviews that mention
All reviews river view temple bar minute walk would stay here again airport bus trinity college hotel restaurant lovely hotel o'connell street city centre stayed here for nights family room hgi liffey emigration oly arena
Selected filters
Filter
Updating list...
181 - 186 of 1,718 reviews
Reviewed October 16, 2019

This busy hotel is perfectly placed for quick access to all the ferries to UK. The rooms are new, spotlessly clean and although small are well designed with excellent bathrooms. Air con really works and the window opens. Walking distance to central Dublin. Why look elsewhere? Except perhaps for the food offering which we found uneatable. Needs urgent and basic reform.

Room tip: Higher floor.
Date of stay: October 2019
    • Sleep Quality
    • Cleanliness
    • Service
Thank Nicholas H
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Niall M, Duty manager at Hilton Garden Inn Dublin Custom House, responded to this reviewResponded October 19, 2019

Dear Nicholas H,

Thank you for your feed back, we are glad to hear that you enjoyed your recent stay with us.

We look forward to welcoming you back again in the future.

Kind regards,

Amy

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 15, 2019

The Hilton Garden Inn Custom House in Dublin is in a good location for what we needed it for - an event at the Convention Center Dublin, which is only a few blocks away, along the river. The hotel was a reasonable example of a Hilton Garden Inn.
For transit, the hotel is right near bus stops for regular buses, as well as airport buses.
The historic CHQ building is literally right next door, with a variety of different eateries and shops, plus the EPIC Irish Emigration museum. At the back of that building (call it a block) is the Georges Dock stop of the LUAS tram system, which made it easier to get around if you wanted to go further than just walking, like to The Point in one direction, and most of the city, such as O'Connell Street, in the other.

Room tip: rooms on the front of the hotel, on a high enough floor, have views of the river Liffey
Date of stay: August 2019
    • Sleep Quality
    • Rooms
    • Service
2  Thank efpub
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Niall M, Duty manager at Hilton Garden Inn Dublin Custom House, responded to this reviewResponded October 19, 2019

Dear efpub,

Thanks for your feedback, we appreciate you telling us about your stay.

It was our pleasure to look after you,

Best Regards,

Amy

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 14, 2019

Comfortable, clean hotel. My room faced out over the road outside next to the Liffey, but soundproofing was good, so river-facing rooms weren't loud. Comfortable bed, clean room. Bathrooms were a little tired, but clean and perfectly functional. Great breakfast (although the breakfast room is huge and very busy), and pleasant restaurant and bar. Small fitness room with weights and cardio equipment.

Date of stay: October 2019
    • Value
    • Rooms
    • Service
Thank MarkReynolds
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
NMitchel, General Manager at Hilton Garden Inn Dublin Custom House, responded to this reviewResponded October 14, 2019

Dear Mark, thank you for taking the time to post your review.I am delighted you found the hotel and services to your liking.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 14, 2019

The hotel provided easy and efficient service from reception onwards. The room was a standard Queen room and was adequate with plenty of room. Only disappointment was the plastic shower curtain - creepy and yuk.
The hotel is sited right next to the EPIC which is a quite interssting museum on Emmigration if you are from America or Australia. Nice pub across the Samuel Becket bridge - The Ferryman - ask for a Smithwicks Special - red ale with a top of Guiness - delicious. Plenty of restaurants nearby.
Bit of a walk to the city but the bonus was a very quiet room with a sound sleep at night.

Room tip: I had a room away from the river and the road and it was very quiet and cheaper with not much of a view as a result.
Date of stay: August 2019
    • Location
    • Cleanliness
    • Service
Thank Archaeobuff
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Niall M, Duty manager at Hilton Garden Inn Dublin Custom House, responded to this reviewResponded October 19, 2019

Dear Archaeobuff,

Thank you for your feedback, we are happy to hear you enjoyed your stay with us.

We look forward to welcoming you back again in the future.

Kind regards,

Amy

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 13, 2019 via mobile

Fantastic location right next to the Epic exhibition and overlooking the Liffey. We originally had a standard double but got an email a few days before offering an upgrade to a river facing king room for about €20 per night extra. I went for it. The room was a decent size (number 435) and has a front and corner view of the river right over the Jeannie Johnstone sailing ship. Worth it? In my opinion, no; purely on the size of the windows and room set up - you basically have to stand right up at the window to enjoy the view.
The staff were very friendly and efficient on arrival and throughout. We didn’t eat at the hotel. It’s a 10 minute walk to O’Connell St, 20 minute to Grafton St.
To get there from the airport, the green airport bus 757 has a stop right outside the hotel; €7 pp for the single journey.

Date of stay: October 2019
Trip type: Traveled as a couple
Thank scottmccallum
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Niall M, Duty manager at Hilton Garden Inn Dublin Custom House, responded to this reviewResponded October 14, 2019

Dear scottmccallum,

Thank you for your feedback from your recent stay with us.

I am happy to hear you enjoyed your time with us and we look forward to welcoming you back in the future.

Kind regards,

Amy

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews