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“Perfect Location, Dedicated Staff” 5 of 5 bubbles
Review of The Westbury

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The Westbury
Ranked #7 of 153 Hotels in Dublin
Certificate of Excellence
New York City, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Perfect Location, Dedicated Staff”
5 of 5 bubbles Reviewed July 10, 2013

The Westbury is in a great location for walking around Dublin. Close to Pubs, Trinity Church and St. Stephen's Green. We easily walked to The Guinness Brewery. The continental breakfast which was included in our package was delicious. Ashley at the concierge desk was very helpful. Some problems with wake-up calls but that was a minor issue. The rooms could use a bit of a face-lift but I'd stay here again in a minute. Very good value and truly delightful stay.

  • Stayed July 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Lisa_and_Steve_NYC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mr-Vincent-OGorman, General Manager at The Westbury, responded to this review, July 18, 2013
Dear Lisa & Steve,

Thank you for choosing The Westbury Hotel for your visit to Dublin and for reviewing your stay on Trip Advisor.

It was wonderful to read that you enjoyed our location just off Grafton Street with such convenient shopping areas and tourist attractions.

I have passed your kind comments on to Ashley and thank you for mentioning him.

We hope that you will think of us should you ever be returning to Dublin and hopefully welcome you back to The Westbury.

Regards,

Vincent O’Gorman
General Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (489)
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Dublin
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed July 9, 2013 via mobile

We were delighted to return to The Westbury for one night after three great nights over Christmas. It's quite simply the best hotel in Dublin. Afternoon tea is a must and the facilities, breakfast and rooms are all simply stunning. But what sets the Westbury apart is the quality of the staff. They deserve enormous praise from the porters to the waiting staff and right up to management. We were made to feel so welcome - the fruit and note in our room welcoming us back was a lovely touch and the conversations with Judit during our stay and Joe on our departure all added to a sense of familiarity and hospitality that we found to be genuinely impressive given how busy the hotel is and how many guests must be regular returners. If you can, stay at the Westbury and you'll see for yourself why you will want to come back.

  • Stayed July 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Ryan17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mr-Vincent-OGorman, General Manager at The Westbury, responded to this review, July 18, 2013
Dear Ryan 17,

Thank you for choosing The Westbury Hotel and for your continued support and recommendations.

It was lovely to read that you so enjoyed your time with us. We are continuously striving towards excellence and so it was truly a pleasure to read your feedback and know that we met your high expectations on this visit.

I have passed your comments on to my colleagues and thank you for mentioning them.

We hope to welcome you back again soon and thank you for taking the time to review your stay on Trip Advisor.

Regards,

Vincent O’ Gorman
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed July 9, 2013

The Westbury Hotel was the perfect hotel for our family. We had initially wanted to stay at The Shelbourne Hotel, but they could not accommodate four people in one room. Friends recommended the Westbury and we could not have been more pleased. The staff was wonderful. They took down our mobile number upon check in so they could call us as soon as the room was ready, as we were trying to check in early. They got a room ready within two hours of our arrival (which was about three hours prior to normal check in). The concierges were very helpful. The room was very large and comfortable for all of us. Cafe Novo and the breakfast buffet were great. Lunch in the lounge upon our arrival could not have been better. The location was perfect. We were walking distance to everything we wanted to see. My kids are 6 and 9. This was a perfect place for us and we will highly recommend it to anyone.

  • Stayed June 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Karen T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mr-Vincent-OGorman, General Manager at The Westbury, responded to this review, July 18, 2013
Dear KarenT,

Thank you for choosing The Westbury Hotel for your visit to Dublin and for reviewing your stay on Trip Advisor.

It was wonderful to read your comments and we are delighted that you enjoyed your stay so much. I have passed you comments on to my colleagues they were delighted to have assisted you and thank you for recognising them.

We hope to welcome you and your family back on your next visit to Dublin.

Regards,

Vincent O’ Gorman
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cork, Ireland
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed July 7, 2013

Just had another amazing stay at the Westbury, thank you to Rachel in Customer Relations and the rest of the professional, friendly, smiling staff.
This hotel excells at every level, from the check-in to the room and what a surprise that was, a suite which was beautifully decorated and immaculate.
This is an excellent hotel focused on providing personalised service.
Thank you.

Room Tip: Higher floors are quieter
See more room tips
  • Stayed July 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Joan0S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMWestburyHotel, General Manager at The Westbury, responded to this review, July 9, 2013
Dear 20JoanOS,

Thank you for taking the time to review The Westbury Hotel on Tripadvisor and for sharing your experience with us.

I am delighted that we exceeded your expectations through our invaluable team and beautiful room product, I am also glad that you enjoyed your suite!

Thank you also for your very kind comments relating to our Guest Relations Team member Rachel, I have passed these comments to her directly and she was delighted to receive such a nice comment!

Looking forward to welcoming you once again to The Westbury Hotel,

Sincerely,

Vincent O’Gorman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Iowa
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed July 7, 2013

My husband and I stayed here 2 nights and had a great experience. It was a beautiful room and extremely comfortable bed. The Westbury has the best continental breakfast I've ever had - a big selection of pastries and breads, juices, fruits, plus yogurt & granola, and meat and cheese platters. They also have hot breakfast menu items for order; I didn't try them but the ones that came to others in the dining area looked fantastic.

The only negative to this place is that it's just off Grafton street (which I know many see as a positive) - but if you are driving, like we were, it's impossible to find because you cannot take your car on Grafton street, which we were unaware of until we got there. Our GPS refused to take us there, so it was a bit of a pain. The upside of this is that it's within decent walking distance of just about anywhere you want to go in Dublin.

Other than that, it's a wonderful place to stay. The desk staff even gave us a couple complimentary bottles of water for our travels upon checkout - nice touch.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank july_hymn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WehManager, Guest Relations Manager at The Westbury, responded to this review, July 17, 2013
Dear july_hymn,

Thank you for having stayed with us and for your favourable review of The Westbury Hotel on Tripadvisor.

We are all delighted with your comments.
I look forward to welcoming you back soon.

Thank you for recommending The Westbury Hotel on Tripadvisor.

Kind regards,

Joseph Downing
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed July 5, 2013

The best location right in the centre of the city, the staff couldn't be more friendly and helpful, food was great both in the Wilde restaurant and Cafe Novo. We had a lovely room that was well serviced, maybe the bathroom could have been larger for the level of room that we'd chosen. We had a fabulous 3 night break.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Suden7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WehManager, Guest Relations Manager at The Westbury, responded to this review, July 17, 2013
Dear Suden7,

Thank you for having stayed with us and for favourably reviewing The Westbury Hotel on Tripadvisor.

We are truly delighted by your kind comments.
I look forward to welcoming you back soon.

Thank you for recommending The Westbury Hotel on Tripadvisor.

Kind regards,

Joseph downing
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. Thomas, USVI
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed July 4, 2013 via mobile

Located just steps from Grafton Street, this hotel showcases a great location with fantastic service. We arrived at hotel early and they were quick to accommodate our stay. Our stay this time was in the Presidential Suite and we were very pleased.
A few steps out the front door and you're in the mix of Dublin's pubs, restaurants and shopping.

Stayed September 2012
Helpful?
1 Thank Shaine_Gaspard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WehManager, Guest Relations Manager at The Westbury, responded to this review, July 17, 2013
Dear Shaine_Gaspard,

Thank you for having stayed with us and for favourably reviewing The Westbury Hotel on Tripadvisor.

Everyone here is delighted by your kind comments.
I look forward to welcoming you back soon.

Thank you for recommending The Westbury Hotel on Tripadvisor.

Kind regards,

Joseph Downing
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Westbury

Property: The Westbury
Address: Balfe Street, Dublin, Ireland
Phone Number:
Location: Ireland > Province of Leinster > County Dublin > Dublin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Romantic Hotel in Dublin
#2 Family Hotel in Dublin
#7 Luxury Hotel in Dublin
#9 Business Hotel in Dublin
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Westbury 5*
Number of rooms: 205
Official Description (provided by the hotel):
One of The Leading Hotels of the World and rejuvenated by a multi-million euro refurbishment, The Westbury is an urban retreat with Dublin city on its doorstep. Located just off Grafton Street, in the heart of Dublin, this stylish 5-star hotel provides easy access to the city's best entertainment and business districts. ... more   less 
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Also Known As:
Westbury Hotel Dublin
Westbury Dublin
Hotel Westbury

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