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“Excellence in all categories.”

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Fitzwilliam Hotel Dublin
Ranked #19 of 150 Hotels in Dublin
Certificate of Excellence
Reviewed October 21, 2011

Again Tripadvisor to the rescue. Looking for hotel in central Dublin, with good review and found that it wasn't easy until we came across the Fitzwilliam.

+ location,
+ excellent service in all areas,
+ free wi-fi
+ super modern minimalistic decor room (315), modern and functional bathroom (careful hot and cold taps seem to be reversed to normal expectations)
+ room warm, bed very comfortable and overlooking internal court yard,
+ excellent room service/attention to detail,
+ attentive, friendly and very helpful conceirge,
+ excellent breakfast options, efficent and freindly wait staff,
+ spotlessly clean, room and public areas,

= all adds up to a very pleasant stay, thankyou !

  • Stayed: October 2011, traveled as a couple
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Thank Vada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlanVallely, Front Office Manager at Fitzwilliam Hotel Dublin, responded to this reviewResponded November 28, 2011

Dear Vada,

Thank you for providing feedback on your most recent pleasurable stay with us.
I am particularly proud that such a seasoned traveller and reviewer found such pleasure at the Fitzwilliam Hotel Dublin.

Your enjoyment of every aspect of our service will act as a service motivator for all staff involved in the day to day successes our property enjoys. Guest satisfaction is key to ensuring the message of our service ethic and committment is delivered to past, potential and prospective Fitzwilliam hotel guests.

Vada, I look forward to the pleasure of welcoming you back to Dublin city in the near future.

Warmest Regards,
Alan Vallely

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (2,698)
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1,945 - 1,951 of 2,698 reviews

Reviewed October 18, 2011

Lovely hotel. Great location on St Stephens Green. Rooms are small but beautifully appointed; our second floor room overlooked an outdoor courtyard and was quiet and scenic. Staff are outstanding--welcoming, upbeat, and helpful. You will know instantly that you've come to the right hotel in the right city in the right country. I would love to return to the Fitzwilliam and Dublin.

  • Stayed: October 2011, traveled as a couple
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2  Thank tgwcoths
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlanVallely, Front Office Manager at Fitzwilliam Hotel Dublin, responded to this reviewResponded November 12, 2011

Dear tgwcoths,

Thank you for taking the time to provide your feedback on this most recent visit to the city.

It is a delight for the management and staff to read of your enjoyment of our property.
Your room appointment overlooking our internal roof garden, staff interaction and the overall enjoyment of your stay are clearly highlights of your time at the Fitzwilliam Hotel.

We would be delighted to have an opportunity to welcome you back to our property in the near future.

Kind regards,

Alan Vallely
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 18, 2011

Myself and my husband stayed in the Fitzwilliam hotel for our wedding anniversary, the hotel had the room prepared with a scrumptious desert and complimentary cocktail, we were treated very well and the staff are friendly and willing to help in any way they could, the hotel is very clean and the food was done to perfection. The hotel is ideal for shopping as it is very central, all major shops are walking distance.

Room Tip: Rooms on south side are quieter.
  • Stayed: October 2011, traveled as a couple
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Thank Yvonne B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlanVallely, Front Office Manager at Fitzwilliam Hotel Dublin, responded to this reviewResponded November 12, 2011

Dear Yvonne B

Greetings from the Fitzwilliam Hotel Dublin.
I am delighted to read such a positive review of your most recent time in our care.

It is a pleasure to understand that you have enjoyed our specially prepared amenity, the staff service levels, hotel cleanliness and food prepared to perfection!
I am also delighted that you have enjoyed the our location for shopping and enjoying all that the city has to offer!

Kind Regards,

Alan Vallely
Front Office Manager

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Reviewed October 17, 2011

Almost immediately after my arrival, people started addressing me by my last name. I do not know how this information was communicated so quickly, but it is a very welcoming touch. Every thing was just perfect for my needs, and the hotel was in a great location in a very quiet area.

  • Stayed: October 2011, traveled on business
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Thank James D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlanVallely, Front Office Manager at Fitzwilliam Hotel Dublin, responded to this reviewResponded November 12, 2011

Dear JamesD,

Warmest greetings from the Fitzwilliam Hotel Dublin.
Thank you for taking the time to provide feedback on your most recent stay at our hotel.

I am delighted to understand that we managed to achieve that personal touch we strive to provide to each guest.
Every stay at the Fitzwilliam hotel is intended to provide a number of individual offerings married to provide the consummate overall experience. I am delighted we are able to recognise you by name during your stay and that you have also enjoyed our premium city center location!

JamesD, I look forward to an opportunity to welcome you back to the Fitzwilliam Hotel Dublin.

Kind Regards,

Alan Vallely
Front Office Manager

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Reviewed October 14, 2011

Stayed here for a week with my husband and our 9 month old son. My husband is Irish living in Canada and I'm Canadian. The hotel staff were very attentive and fun. The hotel was very posh without the attitude. Room was beautiful, clean and comfortable. The tub was great! Ordered room service twice and the food was very tasty. Steps to Grafton street and right next door to a small shopping centre. Walking distace from everything but in a nicer area than Temple bar thank goodness! We were happy we avoided all the noise of college students at the clubs.

Every concierge at the hotel was helpful and social but Tony and Viktor ere particularly amazing! They were full of information and were gret with our little one! They played with him, talked to him while we waited in the lobby and made him laugh everyday on our way out. (If management sees this those men need a raise!)
Would highly recommend this hotel and hope to visit it again soon!

Room Tip: the courtyard view was beautiful!
  • Stayed: October 2011, traveled with family
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Thank Allison H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlanVallely, Front Office Manager at Fitzwilliam Hotel Dublin, responded to this reviewResponded October 31, 2011

Dear Allison H,

Thank you for providing such positive feedback on your most recent stay with us in Dublin.
It is fantastic to read that we achieved our goal of making you feel like part of the family during your week long stay with us.
I am delighted to read that you appreciated our unique level and style of service and this added to the overall enjoyment of your stay.
As a location I agree that St. Stephens Green is one of the finest addresses in the city!

Please be assured that you positive sentiments regarding our concierge members Viktor and Tony will be passed to the gentlemen directly.

We look forward to an opportunity to welcome your family back to the Fitzwilliam Hotel Dublin.

Kind Regards,
Alan Vallely

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Reviewed October 12, 2011

Stayed here 2 nights - we were in superior room and our friends in the deluxe. Both rooms were wonderful. Beautifully adorned, great bathtub, lovely view. Quiet and the staff were very friendly and helpful. Terrific location.

  • Stayed: September 2011, traveled as a couple
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1  Thank BridgetteA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlanVallely, Front Office Manager at Fitzwilliam Hotel Dublin, responded to this reviewResponded November 28, 2011

Dear BridgetteA,

Warmest wishes from the Fitzwilliam Hotel Dublin.
I am delighted you and the joining members of your party enjoyed your most recent stay with us in the city. It is a pleasure to read you have enjoyed our room appointment, view, comfort, tranquility, location and most importantly the engaging service our staff provided.

I look forward to an opportunity to welcome you back to the Fitzwilliam Hotel in the near future.

Kind regards,
Alan Vallely

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 12, 2011

Stayed here for two nights while in Dublin. It is right in the city centre directly across from St. Stephen's Green. We got a room overlooking the park that had a nice balcony. The decor is modern but warm. Our room was quite spacious with a large, comfortable bed. The shower was powerful, which is an essential! We got breakfast delivered to our room which was OK, nothing to shout about but similarly there was nothing wrong with it. the staff are friendly and helpful with regards recommendations, directions etc. Would stay here again.

  • Stayed: October 2011, traveled as a couple
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1  Thank John G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlanVallely, Front Office Manager at Fitzwilliam Hotel Dublin, responded to this reviewResponded October 31, 2011

Dear John G

Thank you for choosing the Fitzwilliam Hotel Dublin for your most recent visit to the city.

I am delighted to read that you have found our service levels, guest rooms, bedding, location and overall quality of stay to be in line with your expectations.
I am delighted to understand that you would be happy to choose our hotel in the future. The team and I look forward to an opportunity to welcome you back.

Kind Regards,
Alan Vallely

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fitzwilliam Hotel Dublin

Address: 127-128 St Stephen's Green, Dublin D2, Ireland
Phone Number:
Location: Ireland > Province of Leinster > County Dublin > Dublin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #19 of 150 Hotels in Dublin
Price Range: $250 - $565 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Fitzwilliam Hotel Dublin 5*
Number of rooms: 139
Official Description (provided by the hotel):
The Fitzwilliam Hotel, Dublin’s most luxurious design hotel is located in the heart of the city. Experience the best of both worlds when staying at this chic haven, to one side the tranquility and calm of St Stephen’s Green and to the other, Grafton Street, Dublin’s finest shopping avenue.From its central location, in amongst this buzzing vibrant city it is an easy stroll to explore the leading cultural, historical and leisure attractions. Or just step out to the chic shopping, high energy bars, fine dining restaurants and chattering Cafes ... more   less 
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