I booked this hotel for a 2night stay for 4 adults in April 07. We had really looked forward to the trip as i was taking my sister and brother-in-law who were visiting from Australia. Sadly the hotel spoilt our entire trip. The hotel staff are extremely friendly; however the rooms were disgusting. They absolutely reeked of tobacco even though the hotel states they operate a 'No Smoking' policy. I counted 5 cigarette burns in the double duvet and 2 in the single duvet. We immediately asked for the room to be changed which they did
without question; unfortunately the second room wasn't much of an improvement. It was very dark and dingy and very dirty. The hotel is in much need of renovation and the breakfast didn't offer what it stated on the menu. Overall a very disappointing hotel - however our trip to Malahide made up for it and the people of Dublin are wonderful. Phoenix Park, if you carry out the improvements to your hotel I'm sure you will have your guests returning year upon year.
Julie, Eileen and Derek. M/cr and Australia.
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- Also Known As:
- Phoenix Park House Hotel Dublin