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“Great location -- very nice hotel!”

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The Morrison, a DoubleTree by Hilton Hotel
Ranked #9 of 150 Hotels in Dublin
Certificate of Excellence
Reviewed July 8, 2013

We spent 2 evenings at the Morrison going to/from London during a recent vacation. The staff was extremely courteous, the breakfast was outstanding, and our rooms were very nice. We arrived at 10am for our second stay and the desk staff worked to find us a room -- which turned out to be a larger room to go along with the very early check-in. The hotel is in a great location -- just across the river from the Temple Bar area and walking distance to St. Patrick's, Trinity College, etc.

  • Stayed: July 2013, traveled as a couple
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Thank 85urquattro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick J, General Manager at The Morrison, a DoubleTree by Hilton Hotel, responded to this reviewResponded July 25, 2013

Dear 85urquattro,

Thank you for your recent review of The Morrison, a DoubleTree by Hilton and for your very positive feedback.

We are indeed very fortunate with our location in terms of proximity to the main areas both from a corporate and leisure perspective, especially when coupled with our good access routes and tram service which is within 1 minute of the hotel.

I was very pleased to also read how accommodating the front desk team were and am very pleased to know that you enjoyed the upgrade allocated to you on arrival. I have been sure to pass on your kind words to all the team and hope very much that we will be able to welcome you back again when next in Dublin.

Best regards,

Patrick Joyce
General Manager

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2,158 - 2,164 of 2,541 reviews

Reviewed July 8, 2013

Absolutely brilliant hotel,cannot recommend enough.Situated on the River Liffey with shopping area to the rear of the hotel and just across the half penny bridge is Grafton Street and Temple Bar.
The rooms are gorgeous and the staff so friendly,our hot chocolate cookie at check in was much appreciated.
Wea te in the restaurant on our last night and the meal and service was excellent and very good value.
On any return trip to Dublin this will be the only hotel we will be booking.
Well done Morrison.

Room Tip: We had a junior suite room 333 overlooking the river and it was worth the extra money but our friend...
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  • Stayed: July 2013, traveled with friends
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Thank buzzard1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick J, General Manager at The Morrison, a DoubleTree by Hilton Hotel, responded to this reviewResponded July 25, 2013

dear buzzard1234

Thank you very much for taking the time to review our hotel following your stay with us.

It was a pleasure to learn of your experience and satisfaction with the property and I have already passed on your kind comments to all the team here.

In relation to our restaurant and overall food offering, it is great to read that you enjoyed our new Morrison Grill so much and our unique Josper oven there. As a new concept to the local market, it has been a great experience and one which we hope all our guests are enjoying.

Thank you again for your kind comments and I look forward to hopefully welcoming you back in the not too distant future.

Best

Patrick Joyce
General Manager

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Reviewed July 8, 2013

We chose to stay here because we could get a free night in Dublin. It was a nice hotel with great accomodations. I appreciated the helpfullness of the staff recommending food options and they were spot on. My only complaint was that the walls/windows were so thin, we could hear the partying going on at the apartment complex across the street. It wasn't bad enough to deter a future stay or impact our current stay. The hotel is right in the heart of the city making it easy to get to any tourist attraction, food, shopping, and temple bar area. I would not hesitate to stay there in the future.

  • Stayed: June 2013, traveled with friends
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Review collected in partnership with DoubleTree by Hilton
Thank Jennifer L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick J, General Manager at The Morrison, a DoubleTree by Hilton Hotel, responded to this reviewResponded July 25, 2013

Dear Jennifer L,

Thank you for taking the time to post a review of the property following your stay with us. I was very pleased to read that you enjoyed your stay with us and that the hotel met with your expectations.

The hotel is located city centre and close to a residential block and I do appreciate your understanding in relation to the party that was held opposite to us. Thankfully it did not detract from you overall nights accommodation or enjoyment of the hotel during your time with us.

Thank you also for your kind words on the team and service received. To know you would return to us is the best affirmation we could ask for.

We hope to welcome you back again soon,

Best

Patrick Joyce
General Manager

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Reviewed July 7, 2013

We stayed in this Hotel in June 2013, the front office were the worst we have seen in 8 weeks of travel. The morning of our departure was very stressful with poor car parking and hotel staff other than Papa who was fantastic and eventually sorted out the issues caused by the front office team. This hotel was the worst we have stayed in during our holiday

  • Stayed: June 2013, traveled as a couple
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Review collected in partnership with DoubleTree by Hilton
1  Thank Terry S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick J, General Manager at The Morrison, a DoubleTree by Hilton Hotel, responded to this reviewResponded July 19, 2013

Dear Terry S,

Thank you for your review following your stay with us and please accept my sincerest apologies if the hotel fell short in anyway delivering the service expected.

As the issue you encountered was quite specific and rare, I was able to discuss it with Papa our Night Manager who I know readily came to your assistance to rectify the situation to a satisfactory outcome.

Our hotel unfortunately does not have an onsite car park but has negotiated a discounted rate of €12 per 24 hour stay with the local car park closest to us. The opening times for the car park are displayed on our website for pre-arrival location information, on the ticket as provided by the car park and we also display these on our TV system in-room as an extra safe guard. Our Front Desk team are also briefed on these and will happily provide information where required.

I was pleased to read that Papa was at hand to resolve the situation - he kindly passed over a full report in relation to the situation the same morning, and I contacted the hotel the same morning to ask that the out of hours call out charge be refunded to you as a matter of courtesy which I hope met with your approval.

I do appreciate your departure was a stressful one and am genuinely sorry for this. As mentioned, using a third party provider for car parking limits our flexibility. Where we know an early departure conflicts with the car parks opening hours, we always recommend to park it by the hotel overnight where parking is free until 8am each morning. That said we will revisit internally how we communicate the times and see if additional or better means other than our website, TV system and ticket information can be added to going forward.

I hope that the above meets with your approval and thank you again for your review.

With kind regards,

Patrick Joyce
General Manager

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Reviewed July 6, 2013

I recently stayed at this hotel and was overwhelmed by the incredible staff. I had injured myself in Dublin, and the hotel staff went out of their way to make me comfortable. The restaurant is topshelf-very gourmet for today's foodies. The beds are scrumptious, the rain head shower, the top-notch location and the magnificent orchids all blend together to make a lovely hotel.

  • Stayed: June 2013, traveled solo
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Thank travellady1Florida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick J, General Manager at The Morrison, a DoubleTree by Hilton Hotel, responded to this reviewResponded July 19, 2013

Dear travellady1Florida,

Thank you for your very nice review of the hotel and for having contacted me personally following your stay with us here.

I know your accident was a most unfortunate one whilst in Dublin and to know that all the team here were so helpful to you is fantastic. I think the team here are a genuinely great group of individuals who take great pride in the hotel, its guests and its reputation and were only more than pleased to be of assistance.

It was a pleasure that we could be of service and I hope that on your next visit you will get to enjoy even more of the hotel and city.

Once again thank you,

With kind regards,

Patrick Joyce
General Manager

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Reviewed July 6, 2013

I stayed at the Morrison for 6 nights at the end of June and very much enjoyed every night!

A very convenient location for exploring Dublin and to get to from both the train stations as well as the airport. Just two blocks via a pedestrian shopping alley from the Jervis Luas tram stop and Jervis Shopping Ctr. There is a handy M&S food mart in that center as well as a SPAR convenience store right at the tram stop to pick up some sodas to keep in the minibar fridge in the room.

I was able to walk everywhere - the HOHO bus stop, the pick up point for my day tours out to Blarney/Cork and a Celtic History tour, Trinity College, National Library and Museums, and O'Connell and Grafton streets.

The hotel is new and modern. I got a purple room overlooking the Liffey. While the river tended to be at low tide most of the time I was looking at it, it was nice to be able to open the window for the sights and sounds along the riverbanks.

Just be aware as you're trying to get in, the entrance on Lower Ormond Quay is actually for the Grill - while you can get in through there, it feels a bit strange. The hotel entrance is on the side road just before the next cross street.

  • Stayed: June 2013, traveled solo
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2  Thank whovian10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick J, General Manager at The Morrison, a DoubleTree by Hilton Hotel, responded to this reviewResponded July 19, 2013

Dear whovian10,

Thank you for your very nice review and for taking the time to share your experience with the online community.

It was great to read that you enjoyed your stay with us in particular our location and newly refurbished rooms and public areas. I have passed on your comments to all the team here which I know are always appreciated.

We look forward to hopefully getting to welcome you back again.

Kind regards,

Patrick Joyce
General Manager

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Reviewed July 5, 2013

Excellent hotel - very well loctaed in Central Dublin. Just across the river from Temple Bar area - 5 minuted walk. a minute walk from the shopping area.
Very modern.
Great spacious room, very clean and quiet! lovely breakfast and friendly, efficient staff

Room Tip: Entrance to lobby is on the side street.
See more room tips
  • Stayed: July 2013, traveled on business
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Thank ns0404
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick J, General Manager at The Morrison, a DoubleTree by Hilton Hotel, responded to this reviewResponded July 19, 2013

Dear ns0404,

Many thanks for your lovely review. It was great to read that you enjoyed your time at the hotel so much and enjoyed our offering from rooms thru to our fantastic, central location. We are very lucky in this regard and know that so many of our guests really like where we are situated for accessing the various parts of the city.

Here's hoping we can welcome you back again in the future.

Best regards,

Patrick Joyce
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Morrison, a DoubleTree by Hilton Hotel

Address: Ormond Quay Lower, Dublin 1, Ireland (Formerly Morrison Hotel)
Phone Number:
Location: Ireland > Province of Leinster > County Dublin > Dublin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#6 Business Hotel in Dublin
#8 Romantic Hotel in Dublin
#9 Luxury Hotel in Dublin
#10 Family Hotel in Dublin
Price Range: $157 - $430 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Morrison, a DoubleTree by Hilton Hotel 4*
Number of rooms: 145
Official Description (provided by the hotel):
The Morrison, a DoubleTree by Hilton is located in the heart of Dublin city centre along the banks of the River Liffey. Templebar & its many restaurants, bars & galleries are located 40 steps across the river. Henry St & Jervis St shopping areas are on the hotel's doorstep with Grafton St a short 10 minute stroll away. Jervis St Luas Stop located directly behind the hotel links it with the IFSC (10 minutes), The CCD (15 minutes) & The 3 Arena (15 minutes). It also links with both city train stations Hueston & Connolly (7-10 minutes) & Dublin Bus Station. Guinness Storehouse, Jameson Distillery, Trinity College & The Book of Kells are all within walking distance. Complimentary Wi Fi throughout the hotel. Hotel guests can also access the onsite fitness room. The hotel restaurant features Dublin city centres first Josper Grill & Quay 14 features a musical inspired cocktail list. The perfect place to sip a drink or enjoy a meal as you look out onto the River Liffey. ... more   less 
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Also Known As:
Morrison Hotel Dublin

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