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“The Merrion”
Review of The Merrion Hotel

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The Merrion Hotel
Ranked #1 of 150 Hotels in Dublin
Certificate of Excellence
Reviewed July 2, 2014

I can't say enough about how wonderful The Merrion Hotel is. My husband ended up in the hospital and the hotel bent over backwards for me. I will be forever grateful to them for their kindness. The service is wonderful, the people who work there are kind and caring. Definitely a 5 star hotel.

  • Stayed: June 2014, traveled with family
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Thank Paula0D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_PMacCann, General Manager at The Merrion Hotel, responded to this reviewResponded July 8, 2014

Dear Guest,

Many thanks for taking the time to share your recent experience with us here at The Merrion.

Your words are so kind and I can assure you that they have given the entire team a great boost. They all join me in thanking you for sharing your appreciation with us and we wish your husband all the best with his recovery.

I hope it is not too long before we have the privilege and the pleasure of welcoming you both back again.

Thank you again for your encouraging words.

Yours sincerely,

Peter Mac Cann
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,994 - 2,000 of 3,526 reviews

Reviewed July 2, 2014

We only stayed here for one night but that was still enough to make me want to leave a good review. As soon as we arrived....we went to the wrong door but someone came running out to help us get to the right door and carry our cases, check in was very easy and quick then we went up to our room, lovely big bed and very clean. The next day we went for a walk but it started raining just as we walked out, we needn't have worried someone came running out with an umbrella for us, great service! We checked out which was again very easy and quick and then went an used the spa facilities as our flight wasn't until later, amazing, the biggest pool you have ever seen, steam room and more, even the changing rooms have everything you could need. over all very pleasant stay!

Room Tip: We had 322 - right at the back with a view of a brick wall, OK for 1 night but you wouldn't want...
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  • Stayed: June 2014, traveled on business
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Thank Clare P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_PMacCann, General Manager at The Merrion Hotel, responded to this reviewResponded July 8, 2014

Dear Guest,

Many thanks for the lovely review posted recently and for taking the time to tell us of your experience with us.

I have already shared your kind words with the entire team here and they all join me in thanking you. I hope it is not too long before we have the pleasure of welcoming you back again to stay and also enjoy a very comfortable night’s sleep!

Yours sincerely,

Peter Mac Cann
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 1, 2014

After learning that the Shelburne was fully booked, we found the Merrion. It really is a very nice hotel with good service. We had a king garden room with huge windows that overlooked a small garden courtyard. The room was spacious, the bed comfortable and the bathroom was large and beautiful. The shower was nice and hot with good water pressure. Don't you hate it when the hotel shower stinks?
The location was very good. Close enough to walk to pretty much everything. We strolled easily to St. Stephen's Green, which is a beautiful small park.

The service at the hotel was excellent. The staff was friendly and helpful. We ordered room service the following morning and it was right on time, beautifully served and kept very hot.

We had the art tea in the afternoon. The tea was delicious and the sandwiches and pastries were very good. We were a little disappointed that with the "art" part of it. While the desserts represent the paintings in the hotel, we thought they would be exact little replicas of the paintings themselves. Still worth it for the experience and deliciousness, not so much for the art.

We didn't get the use the beautiful hotel pool that we saw in the photos. We were planning to. Sorry to have missed that. It looks beautiful.

A very good choice if you are visiting Dublin.

  • Stayed: June 2014, traveled as a couple
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Thank thelevines
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_PMacCann, General Manager at The Merrion Hotel, responded to this reviewResponded July 8, 2014

Dear Guest,

Many thanks for taking the time to post a review of your recent stay with us at The Merrion and for your feedback.

I have shared your wonderful comments with all the team here who join me in thanking you; we are all genuinely delighted that you enjoyed your stay so much.

We look forward to the privilege of welcoming you back to stay with us again very soon.

Yours sincerely,

Peter Mac Cann
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 1, 2014 via mobile

This is a very expensive hotel, centrally located near Merrion Square, and walking distance to St. Stephen's Green and Trinity College. Our family of 9 travelers, ages 6-80, enjoyed our stay and can't speak highly enough of the staff, from doormen to receptionists to concierges to maids to waiters. They were all unfailingly polite and attentive. This is the kind of place where our youngest child was welcomed with a pint-sized hotel robe and tiny slippers. Can recommend for families willing to pay for luxurious service.

  • Stayed: June 2014
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Thank JetCityMama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_PMacCann, General Manager at The Merrion Hotel, responded to this reviewResponded July 8, 2014

Dear Guest,

Thank you so much for taking the time to post a review following you and your family’s recent stay.

On behalf of everybody here, thank you for your kind comments which I have shared with the entire team here. I was delighted to read how much you enjoyed your experience here at The Merrion and I hope it is not too long before we have the privilege of welcoming you all back again.

Yours sincerely,

Peter Mac Cann
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 1, 2014

We stayed for three nights while in Dublin and had a great experience at The Merrion. The service is outstanding and you are taken care of the minute you pull up. The facility itself is beautiful with gardens and tea rooms. Everyone was exceptionally helpful and friendly (although the concierge lacked a little in friendliness). The location is excellent and everything is within walking distance.

Stayed: June 2014, traveled as a couple
Thank HB_and_CE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_PMacCann, General Manager at The Merrion Hotel, responded to this reviewResponded July 8, 2014

Dear Guest,

Many thanks for the lovely review posted recently following you and your partner’s stay with us.

We really do appreciate you taking the time and trouble to post it and I was delighted you both enjoyed your stay.

I hope it is not too long before we have the pleasure of welcoming you back again.

Yours sincerely,

Peter Mac Cann
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 30, 2014 via mobile

This 5 star hotel should be a 6 star hotel as its service and attention to details is trully fantastic...I attended a wedding and it was one of the best wedding I have ever attended...I was a Wedding Planner up to a few yrs ago and I have never experienced the luxury that this hotel has to offer...each of the staff were so professional and friendly. This was trully a fantastic experience and a brilliant wedding...well done to all...Josephine

Stayed: June 2014, traveled as a couple
3  Thank Josephine L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_PMacCann, General Manager at The Merrion Hotel, responded to this reviewResponded July 8, 2014

Dear Guest,

Many thanks for taking the time to post a review of your recent stay with us at The Merrion and for your feedback on the wedding of John and Mary Hanly.

I have shared your wonderful comments with all the team here who attended to you and other wedding guests on the day and they were thrilled to hear how much you enjoyed the day. A wedding is always a very special occasion here at The Merrion and it is particularly nice to hear to hear from a former Wedding Planner that everything met with your expectations.

We look forward to the privilege of welcoming you back to stay with us again very soon and thank you again for your words of encouragement.

Yours sincerely,

Peter Mac Cann
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 29, 2014

The Merrion Hotel is located in the Georgian quarter of Dublin, which makes it close enough to walk or take a quick taxi/bus ride to most major attractions. It is distant enough from Temple Bar and other popular tourist areas such that the Merrion retains an air of quiet elegance and feels like a reprieve from the hustle of the rest of the city. It is a historic property with one of the largest private art collections in Europe but has been converted to a modern hotel with all the amenities a luxury property can afford its guests. It is conveniently located on the sight-seeing hop on - hop off bus tour and round the corner from some famous and wonderfully charismatic pubs. Service is exquisite - possibly the best I have ever had. There is no request that the staff will not attend to on your behalf in a competent and gracious manner. The concierge is able to make taxi bookings, concert and restaurant reservations, offer location advice, and sell tickets to all the main Dublin attractions, not to mention provide an umbrella on a rainy day or arrange airport transfer. All the hotel restaurants are of the highest quality although the Patrick Guilbaud restaurant requires reservations well in advance of your visit. A particular highlight of this hotel is that they offer the High Art Tea, which is the best high tea I have experienced - delicious, decadent, and the desserts are inspired by the hotel's own art work. The rooms are large, comfortable, and both the street and garden views offer excellent views. There is complimentary water, fruit, and chocolates placed in your room daily as well as a nightly turn-down service. Complimentary WiFi is available throughout the hotel. This is truly a lovely hotel with exceptional service and amenities and subsequently, expect to pay handsomely for the privilege of staying here. That being said, it is without question, our place to stay in Dublin.

  • Stayed: May 2014, traveled with friends
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1  Thank kristinagrace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_PMacCann, General Manager at The Merrion Hotel, responded to this reviewResponded July 8, 2014

Dear Guest,

Many thanks for the wonderful review posted recently and for taking the time to tell us of your experience with us in such detail.

I have already shared your kind words with the entire team here and they all join me in thanking you. I was delighted to read that you had time to avail of the facilities here at the Hotel and that you enjoyed them so much.

We hope it is not too long before we have the pleasure of welcoming you back again and that you will have another memorable and relaxing stay with us. Thank you again for your kind words.

Yours sincerely,

Peter Mac Cann
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Merrion Hotel

Address: Upper Merrion Street, Dublin 2, Ireland
Phone Number:
Location: Ireland > Province of Leinster > County Dublin > Dublin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 150 Hotels in Dublin
Price Range: $282 - $808 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Merrion Hotel 5*
Number of rooms: 142
Official Description (provided by the hotel):
The Merrion, created from four Georgian townhouses, is located in the city centre opposite government buildings. Many of the 142 bedrooms and suites overlook period landscaped gardens. Guests can dine in the 2-star Michelin restaurant Patrick Guilbaud or The Cellar Restaurant and Bar. The intimate No 23 cocktail bar waits as does the Tethra Spa which boasts an 18m pool, steam room, fully equipped gymnasium and two private treatment rooms. The Merrion offers six private dining and meeting rooms. ... more   less 
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