Trying to book 3 rooms for next Tuesday night, receptionist told me she could not do this and put me through to a central call centre, I had to wait about 7 minutes to be spoken to. Then the man on the other end of the phone couldn't understand the name of the hotel and asked me to spell it, then he got the dates wrong then he couldn't access any corporate rate. 5 star hotels do NOT have reservation services like this. I was hoping to bring quite a bit of buisness there way......bad luck you guys.
I'll go somewhere else thanks.
- Official Description (provided by the hotel):
- The Merrion, created from four Georgian townhouses, is located in the city centre opposite government buildings. Many of the 142 bedrooms and suites overlook period landscaped gardens. Guests can dine in the 2-star Michelin restaurant Patrick Guilbaud or The Cellar Restaurant and Bar. The intimate No 23 cocktail bar waits as does the Tethra Spa which boasts an 18m pool, steam room, fully equipped gymnasium and two private treatment rooms. The Merrion offers six private dining and meeting rooms. ... more less
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